TigerConnect Pricing Explained: Is It the Right Fit for Your Business?

Introduction to TigerConnect Pricing

Picking a texting platform for your business can feel like guesswork when pricing isn’t clear upfront. If you’re considering TigerConnect for your business, you’re probably asking two questions: How much will it cost me? and Is it actually the right fit?

This blog is here to clear that up. We’ll analyse how TigerConnect structures its pricing, what it means for small businesses, and how it compares to Emitrr. This will help you understand what you’re paying for and figure out which platform gives you the most value.

TigerConnect Pricing

TigerConnect offers a messaging platform built around a fixed annual contract. From the start, you commit to a set number of users and a messaging volume. That number doesn’t shift. If your team size reduces or your message volume drops halfway through the year, your plan stays the same, and so does the price.

There’s no option to scale down during the contract. Once you’re in, the terms are locked until renewal. And if you decide to cancel early, it doesn’t offer an option to end your subscription ahead of time, you’ll still be responsible for the full contract amount.

Also, to get actual pricing, you have to reach out to their sales team. TigerConnect doesn’t share any base rates or estimated ranges on its website. Costs can vary quite a bit depending on what you need. If you end up needing more tools or specific functions, you’ll probably be looking at a higher price. It’s not always easy to know that upfront.

For smaller teams, this setup isn’t always ideal. Some months might be busy, others slower. But the pricing doesn’t shift with you. So if your needs change – more staff, fewer messages, or just a different pace, you’re still tied to the original plan. It’s something to really think about before locking in.

Key Features –

While TigerConnect doesn’t outline its pricing structure publicly, it does highlight the core tools that come with its service. Here are some features that it offers:

• Online scheduling – This allows you to set appointments and send out confirmations automatically. It’s useful for cutting down on back-and-forth and making sure everyone stays on the same page.
• Patient engagement – While the name points to healthcare, this feature works just as well for any client-facing communication. It helps keep customers in the loop through regular check-ins, follow-up messages, or quick reminders.
• SMS notification – You can set up automated texts that go out at certain times or based on certain actions. Whether it’s appointment reminders, updates, or alerts, these messages are designed to run in the background without constant input.
• Clinical collaboration – This is TigerConnect’s secure internal messaging system. It’s built for privacy and organized communication across teams. Even if your business isn’t in healthcare, the structure can still help manage projects or keep sensitive conversations contained.

TigerConnect Pricing – Add-ons

TigerConnect does offer extra features beyond its core set, but these aren’t outlined publicly. They’re typically discussed during the sales process and may carry additional costs depending on how complex or custom your setup is.

Some of the commonly added features include:

• Voice and Video Calling – For teams that want to handle real-time conversations inside the same platform.
• Analytics and Reporting Tools – Useful if you want to track how often your team responds, how customers engage, or identify gaps in your messaging.
• EHR Integration – Mostly relevant for medical practices, this connects TigerConnect to patient record systems.
• API Access – For businesses that want to connect TigerConnect to other tools they use or automate parts of their messaging process.
• Custom Permissions – Adds more control over who sees what, which can be useful for privacy or team structure.

Because every plan is custom-built, these extras aren’t guaranteed to be part of your package unless you specifically ask for them.

TigerConnect Pricing vs Emitrr Pricing: Comparison

Pricing is rarely as simple as it should be. You’re not just asking “how much?”, you’re trying to figure out what you’re really paying for, what happens if your needs shift, and whether you’re stuck in something that won’t adapt as your business changes.

That’s why comparing TigerConnect and Emitrr isn’t just about feature lists. It’s about how flexible, practical, and honest the pricing feels for a small team that needs to get things done without jumping through hoops.

Pros and Cons of TigerConnect Pricing

TigerConnect takes a more traditional, locked-in approach. For some businesses, that might bring stability. For others, especially smaller teams, it might feel like too much commitment for something that should be easier to manage. Let’s start with what TigerConnect gets right, then look at where things fall apart a bit.

Pros of TigerConnect Pricing

• Costs stay the same all year – Since everything is pre-set: user count, message limits, contract term, you won’t suddenly get a bill for going “over.” That kind of predictability matters if your margins are tight.
  
• One-on-one support during setup – If you don’t have an IT person, the guided setup can save a lot of time. Their team walks you through implementation, which means fewer headaches during rollout.
  
• Privacy and security are built in – If you’re in healthcare or handle sensitive information, TigerConnect already has HIPAA and other compliance boxes checked. You won’t need to hunt down security policies to stay legal.
  
• All-in-one communication – Depending on the package, you can use text, voice, and video in one place. For businesses that prefer to keep all conversations under a single roof, that’s convenient.
  
• Strong internal messaging tools – Beyond texting customers, TigerConnect also gives your team a secure space to communicate with each other useful if you’re juggling multiple channels to keep in touch internally.

Cons of TigerConnect Pricing

• No scalable entry option for small teams – You can’t try it with 1 to 2 team members and scale up. You have to commit to a fixed number of users upfront and pay for all of them from day one.
  
• Lack of transparent pricing information – You’ll have no idea what TigerConnect costs until you go through the sales process, and that usually includes a call, a follow-up, and possibly more back-and-forth before you get a number.
  
• Simple features behind a paywall – Reporting dashboards, API access, or even something like call forwarding might not be part of the base plan. You have to ask what’s included, and that varies by customer.

• Can’t pay monthly – Once you agree to a plan, you’re tied in for the year. That’s it. No monthly option, no option for adjustments if your business slows down or shifts focus halfway through.
  
• Inflexibility in adjusting plan terms post-signup – Let’s say you guessed high on how many users you’d need, or your text volume turns out to be less than expected. There’s no way to cut that back once the contract’s in place.
  
• No option to cancel early – Even if the software doesn’t work well for your team, or you just change your mind, you’ll still be paying for the rest of the year. It’s a full commitment up front.
  
• Even small changes require re-contracting – Want to add one more team member? You may need to rework your agreement or wait for a renewal period. That slows things down unnecessarily.
  
• Support quality can vary – While onboarding is strong, some smaller teams have reported that ongoing support can be less responsive once the contract is signed.
  
• Primarily designed for enterprise use cases – If you just need clean, efficient texting and review requests, the extra bells and whistles might get in your way more than they help.

So, where does that leave businesses that want straightforward pricing without all the extra fees? That’s exactly the gap Emitrr is filling. Let’s take a look at how Emitrr approaches pricing and why it’s quickly becoming the better choice for teams who want more value.

Emitrr Pricing

Emitrr takes a different approach to pricing, one that is built around flexibility, clarity, and fairness. Instead of bundling essential features into expensive add-ons or restricting usage by user count or dashboard limits, Emitrr keeps things simple: you only pay for the number of messages you send. Everything else, core tools, user access, support, and most features come standard.

There are three tiers: Standard, Pro, and Enterprise. Let’s discuss them one by one.

Standard Plan

The Standard plan gives access to all the core messaging tools needed for day-to-day business communication. It’s best suited for small businesses or teams who want a full-featured texting platform without going overboard on cost. Everything from two-way texting to group chats, shared inboxes, and marketing campaigns is included here.

Pro Plan

The Pro plan is designed for teams who want more control and automation in their communication. It includes everything in the Standard plan, plus access to AI-powered tools like automated responses, message tuning, translation, and an AI rule engine. If your business handles a high volume of incoming messages or wants to reduce manual effort, this plan makes that easier.

Enterprise Plan

The Enterprise plan is built for large businesses or multi-location organizations with advanced needs. Instead of fitting into a one-size-fits-all package, this tier is fully customized. Pricing is built around your message volume, user requirements, and any specific tools or integrations your team needs. You’ll need to reach out to the Emitrr team to get a tailored quote.

Emitrr Pricing by Message Volume

Below is a detailed view of how pricing scales depending on the number of text message credits you purchase each month. This allows teams to pick a level that matches their real-world usage, without paying for capacity they don’t need.

Number of message credits	Standard	Pro	Enterprise
500	$42 per month	$45 per month	Contact Sales for a customized quote.
1000	$68 per month	$73 per month
2000	$110 per month	$118 per month
3000	$138 per month	$148 per month
5000	$210 per month	$225 per month
7500	$315 per month	$337 per month
10000	$420 per month	$450 per month
15000	$486 per month	$522 per month
20000	$540 per month	$580 per month
30000	$741 per month	$796 per month
40000	$876 per month	$941 per month
50000	$1011 per month	$1086 per month
100000	$1820 per month	$1960 per month

Note: 

• You only pay for what you use. This pricing is based on the number of messages that you want to send out per month. You can contact sales if you are a large enterprise and want a personalized quote based on your use case. 
• If you’re a healthcare business, then you need to pay an additional $200 fee that will give you access to all the advanced automation capabilities you require. 
• If your business needs AI functionality, upgrading from Standard to Pro activates tools like smart replies, tone suggestions, multilingual support, and intelligent routing via the AI rule engine.
• Enterprise users can discuss bulk messaging, special workflows, or integration support directly with Emitrr’s team to build a custom plan.

Key Features –

Emitrr gives businesses a full set of tools to handle conversations with customers without charging extra every time your team needs to do something basic. Here’s a closer look at the core features included across all plans:

• Shared SMS inbox – Your team sees every message in one place. If someone texts your business, it doesn’t go to one person’s phone it shows up in a shared inbox where any team member can pick it up. This avoids crossed wires and keeps replies fast and consistent.
• Two-way text messaging – You can carry out full conversations with customers through text, just like you would on a mobile phone, but it’s managed from your desktop or dashboard. Whether it’s answering questions or confirming times, it works the same way customers already text with friends or family.
• Group chat – When you need to talk to someone on your team, there’s no need to leave the platform. You can start a quick chat right there, without switching to another tool. So context is always clear.
• Webchat – The webchat tool turns visitors on your website into leads by letting them send messages that go straight into your text inbox. That way, the conversation doesn’t end when the person leaves your site. You can follow up by text and keep it going.
• Group text messaging – Need to reach a bunch of people at once? You can send a single message to a full list of contacts. You can send one message to a group, like a reminder or announcement, and each reply comes back as its own thread. That way, your team can handle responses one at a time, without everything getting mixed together.
• Chrome extension – If you’re already working in your browser, there’s no need to switch tabs or log into another system. Emitrr’s Chrome extension lets you send and reply to texts directly from the page you’re on. It’s quick, lightweight, and saves time when you just need to check a message or fire off a fast reply.
• Voicemail transcription – When a customer leaves a voicemail, Emitrr turns it into text so you don’t have to listen to the whole thing. It’s faster, easier to scan, and you can search old voicemails by keyword.
• VoIP – You can make and take calls right inside Emitrr. No need for separate phone lines or devices. Everything (texts, calls, voicemails) is handled from one spot. That makes it easier to keep track of who said what and when.
• SMS marketing – Need to send out a promotion, a reminder, or an alert? Emitrr lets you build and send campaigns right from the same place you handle customer service. You can also schedule messages and track how many people open or respond with sms marketing.
• Contact management – You can organize contacts with tags, notes, and history. That way, when a message comes in, your team knows exactly who they’re talking to and what the last interaction was about. No digging around or guessing.
• AI assistance –
  • Auto responses – You can set up responses that go out automatically based on what someone texts. For example, if a customer texts “cancel,” the system can send a quick confirmation without anyone having to reply manually.
  • Message translation – Instantly translate incoming and outgoing messages into multiple languages. Perfect for businesses working with diverse audiences, this feature removes language as a barrier to clear communication.
  • Message tuning – This tool helps you adjust the tone and clarity of your messages before sending. Whether you need to sound more professional, casual, or friendly, Emitrr can suggest edits to match the context.
  • AI rule engine – You can build rules that route incoming messages to the right person, add tags automatically, or send follow-ups after a certain amount of time. It’s useful for teams with high volume or multiple departments handling different types of messages.

TigerConnect vs Emitrr Pricing

Feature	TigerConnect	Emitrr
Pricing	Requires direct contact for a quote	Starts at $149/month (flat rate), with no setup fees or per-user charges
Free Trial	Not specified	Yes
HIPAA Compliance	Yes, HITRUST-certified with secure, encrypted messaging	Yes, designed for healthcare with HIPAA compliance
2-Way Text Messaging	Yes	Yes
Group Messaging	Yes	Yes
Broadcast/Bulk SMS	Limited availability	Yes, includes mass texting and scheduled messaging
Message Templates	Not specified	Yes, unlimited templates available
Voicemail Transcription	Yes.	Yes
Automated Reminders	Yes, includes appointment and pre-op reminders.	Yes, supports SMS reminders and automated scheduling.
Patient Reviews & Surveys	Not specified	Yes, includes review requests and patient surveys.
Webchat to Text	Not specified	Yes, integrates webchat into text messaging.
Missed Call Texting	Not specified	Yes, automatically texts back missed calls.
Online Scheduling	Yes, includes patient intake and scheduling features	Yes, supports appointment scheduling and reminders
Phone System (VoIP)	Yes, includes voice and video communication	Yes, offers VoIP capabilities
Integrations	Supports integrations with various clinical systems	Integrates with 1000+ PMS/EHR systems
Support	Not specified	24/7 support available
User Limitations	Not specified	Unlimited team members with no extra fees

How Emitrr Offers Better Value for Money as Compared to TigerConnect?

The thing with business tools is, they either make your life easier or they quietly add more stress. On the surface, both Emitrr and TigerConnect seem to offer solid communication features. But once you look past the sales pages and start thinking about daily use, the differences start showing up. If you’re running a small clinic, dental office, or wellness center, these are the kinds of things that matter more than buzzwords or features you’ll never use.

Here’s where Emitrr starts pulling ahead:

Upfront and Transparent Pricing Structure

No demos, no long back-and-forth with sales. Emitrr tells you the price upfront. You pay a flat monthly fee, and that’s it. No setup charge, no surprise bills later. With TigerConnect, you have to request pricing. That usually means the final number depends on how big they think your business is.

No Per-User Charges

Most small businesses work better when everyone can pitch in. Emitrr doesn’t charge per user, so you can loop in your front desk, your assistants, even your part-time staff, without thinking about the cost. TigerConnect charges by user, which can add up fast if you’re not careful.

Comprehensive Communication Capabilities

Emitrr handles texts, calls, voicemails, missed call texts, and even review requests. It’s like a full phone system and texting tool rolled into one. TigerConnect does a great job with secure messaging between staff, but it wasn’t really built for managing conversations with customers.

Automated Missed Call Recovery

Every missed call is a missed chance to book someone. Emitrr texts people back automatically if no one answers. That one thing alone can win back a lot of business. TigerConnect isn’t built with this kind of feature in mind; it focuses more on internal conversations between clinicians.

Quick and Easy Setup

You don’t need an IT person. You don’t need training sessions. Emitrr is built so you can start using it without much help. Most people are up and running in a few hours. With TigerConnect, it’s a slower process more meetings, more onboarding steps, and usually more expense.

Pre-Built, Practical Communication Tools

Templates for appointment reminders, quick replies, and review requests they’re already in there. You don’t have to build them yourself or pay someone to figure it out. It’s made for teams that need to move fast. TigerConnect isn’t focused on this side of communication, so these kinds of tools aren’t really part of the experience.

Responsive Customer Support

With Emitrr, someone gets back to you fast. No forms. No waiting for someone to “create a ticket.” It’s usually chat or phone support from someone who knows the product. With TigerConnect, the support response can depend on your business size and how much you’re paying.

Automation That Actually Saves You Time

Emitrr isn’t about sending one message at a time, it’s built to reduce the time you spend on repetitive tasks. You can set it up to handle things like review requests, appointment follow-ups, reminders, and missed call responses. Once it’s set, you don’t have to think about it again. That’s hours back every week for your team to focus on what matters.

FAQs

Conclusion

After comparing TigerConnect and Emitrr, it’s clear that TigerConnect, while feature-rich, may not be the best fit for smaller businesses due to its complex pricing structure and focus on larger organizations. The costs can quickly add up, and the lack of flexibility in plan adjustments can create challenges down the line.

Emitrr, on the other hand, simplifies things. With transparent pricing and a clear focus on providing what small businesses need, it offers an easier path to better communication without the financial surprises. The flat-rate pricing and practical features make it a more predictable and manageable choice for growing teams.For small businesses looking to streamline communication and maintain control over their budget, Emitrr is a solid option. If you’re ready for a solution that makes the process easier and more affordable, it’s worth exploring Emitrr further. Book a demo and see how it can work for you.