API Policy

This API Policy governs the use of the Emitrr API (“API”) by developers, partners, and customers. By accessing or using the API, you agree to be bound by this policy, as well as Emitrr’s Terms of Service, Privacy Policy, and any other applicable agreements.

API Access & Credentials

  • Access to the API requires a valid API key, which is issued upon request and subject to approval.
  • You are responsible for keeping your API credentials secure and confidential.
  • API keys are tied to your Emitrr account and must not be shared, sold, or transferred without written permission.

Permitted Use

  • You may use the API solely to integrate your application or service with Emitrr, in accordance with this Policy and our Terms of Service.
  • You may not use the API to replicate, replace, or compete with Emitrr’s core offerings.
  • Usage must be lawful and respectful of all applicable regulations (e.g., HIPAA, GDPR, CCPA if applicable).

Usage Limits & Rate Limiting

Emitrr enforces rate limits to ensure fair and stable use of the platform. Limits may vary based on your pricing tier.

EndpointRequest per Minute
Send Message300
Send Email300

Data Security & Compliance

  • You must comply with all data protection laws and regulations relevant to your use of the API.
  • Emitrr provides APIs that are HIPAA-ready. If you’re dealing with PHI, you must have an executed BAA with Emitrr.
  • All API interactions must use HTTPS. Plain HTTP connections are not permitted.
  • Storing sensitive data returned via the API requires secure, encrypted storage with restricted access.

Prohibited Use

  • You may not use the API to scrape or crawl data outside the permitted scope.
  • Interfere with, disrupt, or degrade the performance of Emitrr’s services.
  • Introduce malware, spyware, or other harmful code.
  • Circumvent rate limits or usage restrictions.
  • Harvest or collect information without proper consent from end users.
  • Build or promote services that violate Emitrr’s Terms of Service or applicable laws.

Branding & Attribution

  • If you display data sourced via Emitrr’s API, you must clearly attribute it to Emitrr unless otherwise approved.
  • You may not use Emitrr’s name, logo, or trademarks without prior written consent, except as permitted under brand guidelines.

Service Changes & Deprecation

  • Emitrr reserves the right to modify or deprecate any part of the API at any time with or without notice.
  • When possible, we will provide 90 days’ notice for breaking changes or deprecated endpoints.
  • We may offer versioned APIs to support backward compatibility, but older versions may be retired over time.

Support & SLAs

  • Support for API usage is provided through our Support channels (email: [email protected], phone: 2109414696) or designated Enterprise support contacts.

Monitoring & Auditing

  • Emitrr may monitor API usage to ensure compliance with this policy, diagnose issues, and improve services.
  • We reserve the right to audit your use of the API, especially if misuse or abuse is suspected.

Termination & Suspension

  • Emitrr may suspend or terminate your access to the API if you breach this policy, violate applicable laws, or pose a threat to system integrity.
  • You may terminate your use of the API by disabling your keys and ceasing all API calls.

Changes to the API Policy

  • Emitrr may update this API Policy from time to time. Material changes will be communicated via email or dashboard notifications.
  • Continued use of the API after changes are posted constitutes your acceptance of the new terms.

Contact

  • For questions about this API Policy, contact us at:
  • Email: [email protected]
  • Website: www.emitrr.com