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Introduction In an age when maintaining an excellent online reputation is absolutely necessary and also challenging, businesses sometimes tend to adopt prohibited practices. Review gating is among those. Considering that reviews constitute an important part of the consumers’ purchase decisions, … Read More

Introduction to Patient Surveys Providing impeccable and optimal care is the ultimate goal for all healthcare practices across the world and while we all strive to do so, In today’s world, with a variety of healthcare providers to choose from, … Read More

How to respond to a negative review? We know how important it is for businesses to collect reviews. If anything, the process of gathering reviews in itself is a tedious task.   The tricky part is that while customers are quick to write … Read More

Introduction Effective doctor patient communication is the key to delivering quality care, establishing a strong therapeutic relationship, and ensuring positive health outcomes. Any verbal or non-verbal interaction between the healthcare provider and patient reduces the cost of healthcare, enhances patient … Read More

Introduction Patient acquisition is the amalgamation of all the strategies a healthcare practitioner implements to attract new patients to their practice. It is the very initial step that marks the patient journey, which is further followed by connecting with the … Read More

patient engagement in healthcare
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Introduction  With a monthly active user base of 9.21 billion, Facebook remains one of the top social media platforms across the globe. This platform is not just for individuals to connect but is also for businesses to gain new customers … Read More

Introduction Remember the last time you looked up a business online? You probably wanted to visit a restaurant or wanted to avail a certain service. What was the first thing you looked up? After getting the results of the desired … Read More

Introduction  Having a sound online presence has become an important prerequisite for businesses across the world, irrespective of their size and offerings. Considering that the digital age has blurred boundaries, businesses are tapping the huge market online to acquire customers, … Read More

How to leave a google review? While navigating the internet for everything from information to purchases, what users look for is authenticity. How authentic is the information provided by this article, for instance? Or how authentic is this thing that … Read More