90+ Free & Downloadable Voicemail Greetings For Therapists

Introduction to Voicemail Greetings for Therapists

When it comes to therapy, empathy, clarity, and professionalism matter a lot, and your voicemail greetings are very often considered to be the first impression on a potential client. Whether you are away for a break or in a session with another client, a well-created voicemail message script can help bridge the communication gap and reinforce trust.

Here in this blog, we are going to offer you a complete set of free, downloadable voicemail greeting scripts that are specifically designed for therapy practices, and also walk you through the best practices and how to set them up using a powerful VoIP system like Emitrr. So let’s dive in!!

Why Voicemail Greetings Are Crucial for Therapists

Sets the tone for your practice

Voicemails are short but highly effective, which also shows the kind of therapist you are. Clients notice everything from whether your tone is calm and grounded or warm and conversational, or direct and supportive, a well-structured and well-worded therapist voicemail script gives the caller a glimpse into what they can actually expect when starting therapy with you. 

Helps build trust and professionalism

A clear and concise therapist voicemail script not only helps clients identify your style of offering therapy but also helps in building initial trust. When the HIPAA compliant voicemail script is positive, polished, and informative, it offers the clients peace of mind that they are reaching out to the right person, knowing you’ve put care into even the small details of your practice.

Reduces client anxiety by offering clear next steps

Many clients, when it comes to reaching out for therapy, feel anxious and nervous, especially when it’s their first time. A reassuring voicemail greeting guiding the clients as to what is going to happen next can relieve uncertainty. And this process of giving clients the clarity indeed makes a big difference for someone who’s already feeling overwhelmed.

Encourages callers to leave a message

When it comes to a script for voicemail, it should be well-structured as well as inviting, as it encourages the clients to actually leave a message. Instead of hanging up in confusion, they know exactly what to say, whether it’s their name, contact info, or reason for reaching out. This not only saves your time but also speeds up the intake process and helps you respond more effectively.

Free Downloadable Voicemail greetings templates for Therapy practices

Types of Voicemail Greetings Every Therapist Should Have

General Practice Voicemail

“Hello, you’ve reached the office of [Your Name], LPCC. I’m sorry I can’t answer at the moment—I’m likely with a client or momentarily away. Please leave your name, number, and a brief message. I return calls within one business day. If it’s urgent, please reach out via email at [your email]. Thank you, and speak soon.”

“Hi there, this is [Your Name]. I’m currently unavailable. Kindly leave your full name, best callback number, and a short summary of what you’d like to discuss. I’ll connect with you as soon as I’m back at the desk. If this is a crisis, please call emergency services or your local helpline immediately.”

“Hello, thanks for calling [Your Name] Therapy. I can’t take your call right now. Please share your name, contact info, and a few details about your inquiry. I aim to respond within 24 hours. In case of an emergency, dial 911 or your nearest crisis line. Take care.”

“You’ve reached [Your Name]. I’m either with a client or away from the phone. Please leave your name, phone number, and the reason for your call. I’ll return your call as soon as possible—usually by the next business day. Thank you for reaching out.”

“This is [Your Name]’s voicemail. I’m not available at the moment. Please leave a message with your name, preferred callback time, and a brief note. I’ll call you back promptly. If you require immediate help, please contact emergency services or the crisis hotline.”

After-Hours Therapy Voicemail

“Hi, you’ve reached [Your Name]. My office is closed outside of business hours, which are [Days] from [Time Start] to [Time End]. If this is an emergency, please dial 911 or your local crisis center. Otherwise, leave your name, number, and a message, and I’ll get back to you first thing on the next business day.”

“Hello, this is [Your Name]. You’ve called after clinic hours. I’m back in the office on [Next Workday(s)] starting at [Time]. If urgent, please seek emergency help or call a crisis line. For non-urgent concerns, leave your details and I’ll return your call promptly when I’m back.”

“You’ve reached the voicemail of [Your Name]. I’m currently out of office—my regular hours are [Days] between [Time range]. For emergencies, please contact emergency services or your local mental health crisis line. If this is routine, leave your name, number, and message; I’ll follow up upon my return.”

“Hi, it’s [Your Name]. I’m not taking calls right now as the office is closed. Business hours are [Days/Times]. Emergency? Call 911 or the crisis hotline. Otherwise, please leave your name, number, and a brief note. I’ll call you back when I’m in the office.”

“Hello, you’ve reached [Your Name]. My office is currently closed—normal hours are [Days] from [Time]. If you’re experiencing a crisis, please dial emergency services or contact a crisis helpline. For other matters, leave a message and I’ll respond on my next working day. Thank you.”

Session in Progress Message

“Hi, this is [Your Name]. I’m currently with a client and can’t answer the phone. Please leave your name, number, and a brief message, and I’ll return your call once I’m available. Thank you for your patience.

“Hello, you’ve reached [Practice Name]. I’m in session at the moment and unable to take your call. Kindly leave your contact information and the reason for your call, and I’ll get back to you as soon as I can.

“Thank you for calling [Practice Name]. I’m currently seeing a client and will be returning calls once my sessions are complete. Please leave a message with your name and number, and I’ll follow up shortly.”

“Hi there, this is [Your Name]. I’m currently in session and unable to answer. Please leave your name, contact info, and a brief message. I appreciate your call and will reach out as soon as I’m free.”

“You’ve reached [Practice Name]. I’m with a client right now and can’t pick up the phone. Please leave your name and number, and I’ll return your call between appointments. Thank you for understanding.”

First-Time Caller / New Client Welcome Message

“Hi, and welcome to [Practice Name]. If you’re a new client, please leave your full name, phone number, and email address. I’ll reach out soon to help you with next steps and answer any questions you may have.”

“Hello, you’ve reached [Your Name] at [Practice Name]. If this is your first time calling, thank you for reaching out. Leave your name and contact details, and I’ll get in touch shortly to guide you through the intake process.”

“Thank you for calling [Practice Name]. If you’re new here, we’re excited to connect with you. Please leave your name, number, and a good time to reach you. We’ll follow up to schedule your first session and answer any questions.”

“Hi, and thanks for calling [Practice Name]. If you’re a first-time caller, we’re happy to welcome you. Leave your name, number, and a short message, and we’ll be in touch to walk you through how to get started.”

“Welcome to [Practice Name]! If this is your first time reaching out, we appreciate you taking this step. Please leave your name, phone number, and the best time to contact you. We’ll connect with you shortly to begin your journey.”

Emergency Resource Guidance

“If you’re experiencing a mental health emergency, please hang up and call 911 or reach out to the Suicide & Crisis Lifeline at 988. For non-urgent matters, leave your name and number, and we’ll get back to you soon.”

“You’ve reached [Practice Name]. If this is an emergency, please dial 911 or contact the 988 Suicide & Crisis Lifeline. Otherwise, leave your contact information, and we’ll return your call during business hours.”

“This is [Your Name] at [Practice Name]. If you’re in immediate danger or need urgent help, please hang up and call 911. You can also reach out to 988 for mental health crisis support. For all other concerns, leave a message.”

“Thank you for calling [Practice Name]. If you are in crisis or need immediate help, please contact emergency services or call 988. For routine matters, please leave your name, number, and a brief message.”

“Hi, you’ve reached [Practice Name]. This line is not monitored for emergencies. If you need immediate support, dial 911 or contact 988. For general inquiries, please leave a message and we’ll get back to you as soon as we can.”

Telehealth Session Availability Message

“Hi, you’ve reached [Practice Name]. We’re currently offering telehealth sessions via secure video and phone. Leave your name and number, and we’ll follow up to help you schedule your virtual session.”

“This is [Your Name] at [Practice Name]. I’m currently providing therapy through telehealth. If you’re interested in a virtual appointment, please leave your name, number, and preferred availability.”

“Hello, and thank you for calling [Practice Name]. We offer online therapy sessions for your convenience. Leave your contact details, and we’ll reach out to help you get started with telehealth.”

“You’ve reached [Practice Name]. We provide virtual sessions for both new and existing clients. If you’d like to schedule one, please leave your name, number, and a good time for us to call back.”

“Hi there, this is [Your Name]. I currently offer secure telehealth services for clients anywhere in [State/Region]. Leave your contact info and availability, and I’ll get back to you soon to schedule a session.”

Waitlist Status or Limited Availability Message

“Hi, and thank you for calling [Practice Name]. At the moment, I am not accepting new clients and currently have a waitlist. Please leave your name and number if you’d like to be added, and we’ll reach out as soon as space opens up.”

“You’ve reached [Your Name] at [Practice Name]. Due to high demand, my schedule is currently full. If you’d like to be placed on the waitlist, please leave your contact details and I’ll notify you when I have availability.”

“Thanks for calling [Practice Name]. Our practice is currently at capacity. If you’re comfortable being added to our waitlist, leave your name, phone number, and any preferred session times, and we’ll follow up when something opens up.”

“Hello, this is [Your Name]. I appreciate your interest in therapy. Right now, I have limited availability and may not be able to accommodate new clients immediately. Please leave your details to be added to the waitlist.”

“Hi there. You’ve reached [Practice Name]. I’m currently full and operating on a waitlist. If you’d like to be added, please leave your full name, phone number, and email, and we’ll reach out once an opening becomes available.”

Appointment Confirmation Line Voicemail

“Hi, you’ve reached the appointment confirmation line at [Practice Name]. Please leave your full name, the date and time of your scheduled session, and let us know if you’re confirming, rescheduling, or canceling. We’ll respond shortly if needed.”

“Hello, this is [Practice Name]. If you’re calling to confirm or change your upcoming appointment, please leave your name, appointment date, and preferred action. We’ll follow up if any additional steps are needed.”

“You’ve reached [Your Name] at [Practice Name]. To confirm, reschedule, or cancel your session, please leave your full name and appointment time. We’ll make the update and reach out if further information is required.”

“Hi there, and thank you for calling. Please leave your name, scheduled appointment date, and let us know if you’re confirming or requesting a change. We’ll contact you if your request cannot be accommodated.”

“Thanks for calling [Practice Name]. To manage your appointment, leave your full name, session time, and details on your request. We’ll review your message and reply if rescheduling or follow-up is necessary.”

Out-of-Office or Vacation Voicemail

“Hi, this is [Your Name] at [Practice Name]. I’m currently out of the office and will return on [Date]. Please leave your name and number, and I’ll get back to you once I return. If this is urgent, consider contacting your primary care provider or a local mental health resource.”

Voicemail Greeting 2:

“Thanks for calling. I’m currently away on leave until [Return Date]. During this time, I won’t be checking messages regularly. Feel free to leave your contact details, and I’ll respond when I return. If you need immediate help, dial 988 or 911.”

“You’ve reached [Practice Name]. I’m out of the office on vacation and will be returning on [Date]. While I’m away, I won’t be responding to messages. If you need urgent support, please reach out to your local emergency services.”

“Hello, this is [Your Name]. I’m taking a short break and will be back in the office on [Date]. You’re welcome to leave your message here, and I’ll respond after I return. If your situation is urgent, please seek immediate support from emergency services.”

“Hi there. I’m currently out of the office and unavailable to respond until [Date]. You can leave your name, number, and message, and I’ll reach out when I return. For emergencies, contact 911 or the 988 Lifeline.”

Holiday Hours Closure Message

“Hello, and thank you for calling [Practice Name]. Our office is currently closed for the holiday. We’ll reopen on [Date]. Please leave your name and number, and we’ll respond when we return. Wishing you a peaceful holiday season.”

“Hi, this is [Your Name] at [Practice Name]. We are closed for the holidays and will be back on [Date]. Feel free to leave a message with your contact info. We’ll get back to you as soon as possible after the break.”

“You’ve reached [Practice Name]. We’re observing a holiday break and our office is closed until [Date]. Leave your message, and we’ll return your call once normal hours resume. For urgent concerns, please contact emergency services.”

“Thanks for calling. Our practice is currently closed in observance of the holiday. We’ll be checking voicemails once we return on [Date]. Please leave your details, and we’ll follow up then.”

“Happy holidays from [Practice Name]! We’re out of office for the season and will reopen on [Date]. Please leave your name and number, and we’ll respond after the break. Take care and enjoy your holiday.”

Sliding Scale & Insurance Overview Voicemail

“Hi, you’ve reached [Practice Name]. If you’re calling about fees or insurance, we do accept select providers and offer sliding scale options. Please leave your name, number, and specific questions, and we’ll follow up with details.”

“Hello, this is [Your Name]. Our practice offers a sliding fee scale for those who qualify, and we work with several insurance carriers. Leave your contact info and your question, and we’ll get back to you soon.”

“Thanks for calling [Practice Name]. We understand that finances are important. We accept some insurance plans and also provide sliding scale rates. Leave your name and number, and we’ll reach out with more information.”

“You’ve reached the billing and insurance line at [Practice Name]. We offer affordable care through sliding scale options and insurance billing. Leave your message, and someone will follow up to answer your questions.”

“Hi there. This is [Practice Name]. If you’re calling about payment or insurance, we’re happy to help. We do offer sliding scale pricing for qualifying clients. Please leave your name, number, and inquiry, and we’ll return your call shortly.”

Post-Session Feedback Request

“Hi, this is [Your Name] from [Practice Name]. Thanks for attending your recent session. If you have a moment, we’d love your feedback. Please leave any thoughts or suggestions after the tone. Your input helps us grow.“

“Hello! We hope your recent session at [Practice Name] was helpful. If you’d like to share feedback, leave a quick message with your experience. We value your insight and appreciate your time.”

“Thank you for working with us at [Practice Name]. We’re always looking to improve your experience. If there’s anything you’d like to share about your last session, please leave your message after the beep.”

“Hi there. We appreciate you choosing [Practice Name] for your care. If you have feedback about your session, we’d love to hear it. Just leave your thoughts, and we’ll take them into account as we continue to serve you.”

“Thanks for connecting with us. Your feedback helps us create a better experience for you and others. Please leave a message with your comments about your last session, and thank you again for your trust.”

Missed Session Follow-Up Message

“Hi, this is [Your Name] from [Practice Name]. We missed you at your scheduled session today and just wanted to check in. If you’d like to reschedule, please give us a call or leave your preferred time. We hope to hear from you soon.”

“Hello, I’m reaching out regarding your missed session. Life happens, and we completely understand. Feel free to leave a message with your availability, and we’ll help you get rescheduled at your convenience.”

“This is [Practice Name]. We noticed you missed your recent appointment and just wanted to reconnect. If you’d like to reschedule or need support, please leave your name, number, and preferred times. We’re here when you’re ready.”

“Hi, it’s [Your Name]. We missed seeing you at your scheduled session. If you’re ready to rebook or if you need help with anything, just leave a message with the best time to reach you. We’re happy to assist.”

“Thanks for calling [Practice Name]. We saw that you missed your session and wanted to offer a chance to reschedule. Leave your name, number, and availability, and we’ll get back to you shortly.”

Weekly Self-Care Tip Greeting

“Hi, you’ve reached [Practice Name]. This week’s self-care tip: Set aside ten minutes daily just for yourself—no screens, no to-do lists. Stillness is restorative. Leave a message after the tone, and we’ll return your call soon.”

“Hello from [Practice Name]. Your reminder this week: You’re allowed to say no. Protecting your energy is a form of self-respect. We’re not available right now—please leave your name and number, and we’ll be in touch.”

“Thanks for calling. Here’s your weekly self-care tip from [Practice Name]: Try stepping outside for a short walk or deep breath—it does wonders for your nervous system. Please leave a message, and we’ll get back to you shortly.”

“This is [Practice Name], and here’s something for you to reflect on: Rest is not laziness—it’s healing. Make time to recharge. If you need to reach us, leave your name, number, and reason for calling.”

“Hi, from all of us at [Practice Name], this week’s self-care idea: Unplug from social media for one evening and focus on something that brings you joy. Leave your message after the tone—we’ll return your call soon.”

Group Therapy Program Info Message

“Hi, you’ve reached [Practice Name]. We currently offer group therapy sessions on [Day(s)] at [Time(s)]. If you’re interested in joining or learning more, please leave your name, number, and the group you’re inquiring about.”

“Thanks for calling [Practice Name]. Our group therapy programs include support for [Topic, e.g., anxiety, grief, or teens]. To receive more information or register, please leave your name and a good time to contact you.”

“Hello, and thank you for your interest in our group therapy sessions. We offer small group support with licensed therapists weekly. Leave a message with your contact details, and we’ll follow up with available times and next steps.”

“You’ve reached [Practice Name]. If you’re calling about our group therapy programs, we’d be happy to provide more details. Leave your name, phone number, and group type you’re interested in, and we’ll reach out soon.”

“Hi there. Our group therapy offerings include virtual and in-person options for various topics. To learn more or sign up, please leave your name, number, and what kind of group you’re looking for. We’ll get back to you shortly.”

Practice Relocation or New Address Update

“Hello, this is [Your Name] from [Practice Name]. We’ve recently moved to a new location! Our new address is [New Address]. Please update your records, and feel free to reach out if you need directions or assistance.”

“Hi there! We’ve relocated! [Practice Name] is now located at [New Address]. All appointments moving forward will take place at this location. Leave a message if you need help finding us or have questions.”

“You’ve reached [Practice Name]. Please note we are no longer at our previous location. We’ve moved to [New Address]. We look forward to seeing you there! Leave a message if you’d like directions or to confirm your next visit.”

“Thanks for calling [Practice Name]. We’re excited to share that we’ve moved! Our new office is located at [New Address]. Leave a message if you have any questions or need help updating your records.”

“Hi, this is [Your Name]. Just a quick update—[Practice Name] has relocated to [New Address]. Be sure to check your appointment reminders for the new location. Leave your name and number if you need assistance.”

Practice Update or Policy Change Voicemail

“Hello, this is [Your Name] at [Practice Name]. We’ve recently updated our office policies. To view the latest details on cancellations, late arrivals, or virtual sessions, please visit our website or leave a message for clarification.”

“Hi, and thank you for calling [Practice Name]. Please note that we’ve made updates to our scheduling and cancellation policy, effective [Date]. Leave a message if you have questions—we’ll be happy to assist.”

“You’ve reached [Practice Name]. As of [Date], our policies have changed regarding session cancellations and insurance billing. Visit our website for the full update or leave your contact info, and we’ll get back to you with more details.”

“This is [Practice Name]. We want to let you know about an important practice update. We’ve adjusted our safety protocols and in-person session availability. Leave a message if you have questions—we’ll respond as soon as possible.”

“Thanks for reaching out. We’ve recently revised our office hours and client communication policy. For more details, visit our website or leave a message with your name and question. We’ll be in touch shortly.”

Follow-Up Session Scheduling Prompt

“Hi, this is [Your Name] from [Practice Name]. Just a quick reminder to schedule your next session if you haven’t already. Leave your name, number, and preferred days or times, and we’ll get you booked in.”

“Thanks for calling [Practice Name]. If you’re due for a follow-up session, we’d love to get you scheduled. Please leave your contact information and your availability, and we’ll reach out to confirm your next appointment.”

“Hello! This is [Practice Name]. If you’re calling to schedule your next session, go ahead and leave your name, the best times that work for you, and we’ll follow up to confirm a spot.”

“You’ve reached [Your Name]. If it’s time to schedule a follow-up session, leave your name, number, and when you’re typically available. I’ll get back to you as soon as I can.”

“Hi there, it’s [Practice Name]. To stay on track with your care, we recommend scheduling your next session soon. Leave your name, number, and a few good times, and we’ll help you get on the calendar.”

Therapist Introduction Voicemail

“Hello and welcome. I’m [Your Name], and I provide compassionate, evidence-based therapy for individuals and families. If you’re exploring therapy options, feel free to leave a message with your details and any questions.”

“You’ve reached [Your Name] at [Practice Name]. I’m a licensed therapist offering support for [Specialty]. My approach is warm, collaborative, and tailored to your needs. Leave your contact info, and I’ll be in touch to talk more.”

“Hi there. I’m [Your Name], and I help clients navigate life transitions, stress, and emotional healing. Thanks for reaching out. Please leave your name, phone number, and a bit about what you’re looking for in therapy.”

“Thanks for calling [Practice Name]. This is [Your Name]. I work with adults and teens using a personalized approach to therapy. If you’d like to connect or learn more, please leave your message and I’ll get back to you soon.”

Referral Information Voicemail

“Hi, you’ve reached [Your Name] at [Practice Name]. If you’re calling regarding a client referral or to request a referral list, please leave your name, contact number, and any relevant details. I’ll get back to you shortly.”

“Thanks for contacting [Practice Name]. If you’re seeking a referral to another provider or calling about referring a client to our practice, please leave your name, your role or affiliation, and a good time to return your call.”

“Hello, this is [Your Name]. If you’re calling to refer someone to my practice or are inquiring about a referral for therapy services, kindly leave your name, organization (if applicable), and contact info. I’ll respond as soon as I can.”

“You’ve reached [Practice Name]. If this call concerns a referral—whether giving or requesting—please provide your name, phone number, and a brief summary of your request. We’ll follow up with the appropriate information.”

“Hi, this is [Your Name]. I welcome professional referrals and am happy to offer guidance if you’re seeking care elsewhere. Please leave your name, how I can assist, and your contact number, and I’ll be in touch.”

Voicemail Structure for Therapy Practices with Auto-Attendant or IVR

Two Key Elements of Auto-Attendant Voicemail Setup:

• Main Greeting Message: This is the first message the caller hears. It should include a brief introduction to your practice and guide them with routing options.
• Custom Extension Prompts (Menu Options): If you use a phone system that allows for extensions, you can add “press 1 for appointments,” “press 2 for billing,” etc.

Sample Auto-Attendant Greeting for Therapy Practices

“Thank you for calling [Your Practice Name], where compassionate care meets evidence-based therapy. If you know your party’s extension, you may dial it at any time. Otherwise, please choose from the following options:”

Press 1 to book or manage an appointment.
Press 2 for billing, insurance, or payment questions.
Press 3 if you’re a new client seeking intake information.
Press 4 for mental health support and emergency resources.
Press 5 to leave a general voicemail.
To repeat these options, press 9.

If this is a medical or mental health emergency, please hang up and dial 911 or go to the nearest emergency room.

Sample Routing Prompts for Different Extensions

Press 1 – Appointments Line
“You’ve reached the scheduling desk for [Practice Name]. Please leave your full name, phone number, and your preferred time slots. We’ll return your call as soon as possible to confirm your appointment.”

Press 2 – Billing & Insurance
“This is the billing department at [Practice Name]. Please provide your full name, date of birth, and a brief description of your query. Our team will respond within 1–2 business days.”

Press 3 – New Client Intake
“Welcome to [Practice Name]! If you’re interested in becoming a new client, please leave your name, contact information, and a preferred time to speak. We’ll reach out with next steps for getting started.”

Press 4 – Mental Health Resources
“If you are in crisis, please contact 911 or the Suicide & Crisis Lifeline at 988. For non-emergency mental health support, leave your details, and we’ll guide you to the appropriate resources.”

Press 5 – General Voicemail
“You’ve reached the general voicemail for [Practice Name]. Please leave your name, phone number, and reason for your call, and we’ll get back to you promptly.”

Best Practices for Leaving a Lasting Impression Through Therapy Practices Voicemails

Keep it under 30 seconds

Timing is everything, specifically when a person is already feeling overwhelmed. A short, concise, and focused voicemail respects the client’s time; hence, you need to create the voicemail in a manner that is warm and efficient rather than being lengthy.

Keep the Tone Professional and Reassuring

The tone of the voicemail should be professional as well as reassuring; hence, you need to speak slowly and clearly with confidence, just like you would if the client were right in front of you. As this is your opportunity to make them feel safe, heard, and cared for, even through a voicemail.

Communicate Your Needs

Helping your callers not only helps them but also helps you. What you need to do is gently prompt them to leave the key details you’ll need to follow up, like their full name, a call-back number, and when they’re available. This makes it easier for you to respond in an efficient manner and avoid any confusion. 

Include emergency guidance when relevant

As a therapist is you are expected to support and not just stall a client in crisis. If you are on a break or unavailable, you always need to mention the steps they can take in a mental health crisis. It is indeed a small gesture, but it makes a big difference.

Maintain HIPAA compliance

Privacy is everything when it comes to healthcare, particularly mental health; hence, it is important for you to make sure that you are not including any sensitive health information in your voicemail message script to ensure HIPAA compliance. You can keep things general and need to avoid any prompts that can make clients disclose any private details over the phone.

Include After-Hours Instructions

Therapy goes beyond the one-hour session, and if you are not available, you can let your clients know what they need to do or expect if they are reaching out to you outside your working hours. Be it leaving a text or scheduling an appointment, this kind of clarity can go a long way in building trust.

How Emitrr Enhances Patient Engagement as a Leading VoIP Communication Platform

Personalized Voicemail Greetings

Emitrr is an ideal VoIP platform with which you can easily create personalized greetings for every scenario, including new patients, after-hours calls, specific departments, or appointment reminders. The personal touch in the voicemail make patients feel recognized and valued from the first interaction itself.

High-Quality Audio That Reflects Your Professionalism

No one wants to hear muffled voicemails as they make the clients feel confused and frustrated, who are already feeling overwhelmed. Here is when Emitrr comes into play, as it makes sure that every greeting or voicemail that you send is clear, which helps you maintain professionalism. 

Voicemail-to-Text for Fast Response

Emitrr is also equipped with robust features such as voicemail to text that converts messages into readable text. This allows your team to triage and respond more efficiently, which helps in reducing wait times and improving follow-up.

Intuitive Management Dashboard

Managing voicemail should not necessarily require technical support or expertise. Emitrr offers an easy-to-use and intuitive interface where you can manage, update greetings, manage call flows, and review messages in just a few clicks.

No Patient Left Behind

There are features like real-time alerts, text summaries, and reliable call handling that this robust software offers to make sure that no message is missed and no patient feels forgotten, even when you are not available. This makes the clients feel valued and cared for. 

How to Set Up Voicemail in Emitrr For Therapy Practices

Step 1. Go to Settings in the Dashboard
Log in to your Emitrr account and head over to the Settings tab from the main dashboard. 

Step 2. Choose ‘Business Settings’ → ‘Greeting and Bot Settings.’
Under the Settings menu, select Business Settings. From there, click on Greeting and Bot Settings. This is where you will find options to manage automated greetings, bots, and voicemail.

Step 3. Select the Correct Location
If your company operates from multiple locations or serves various regions, select the appropriate location where you would like to set the voicemail. This makes sure the greeting is relevant to the caller’s region and your operations.

Step 4. Scroll Down to Voicemail Settings
Keep scrolling until you see the Voicemail Settings section. This is where you will be able to customize the message callers hear when they reach your voicemail.

Watch this tutorial to understand it in action:

FAQs

Conclusion

When it comes to therapy practices, every interaction counts, even the ones you do not have in person. A clear, concise, and thoughtful voicemail can go a long way in building a relationship with clients, as it is more than just a recorded message; it’s an extension of your care, professionalism, and commitment to your clients. That’s when Emitrr stands out as it is built specifically for healthcare professionals, with which you can create, manage, and optimize voicemail greetings with ease. From offering clear audio to ensuring HIPAA compliance, it is a comprehensive communication tool that saves and respects you and your client’s time. 

Ready to create a more compassionate and professional first impression—even when you’re not available to pick up the phone? Book a demo with Emitrr and make every call count.