Author Archives: Bhumika Jain

Introduction Did you know that 97% of text messages are read within fifteen minutes, whereas response rates reach an impressive 45%. Text-to-pay systems are transforming these stats into actionable results, allowing customers to pay bills or make purchases through a … Read More

Introduction You’ve probably heard the buzz around artificial intelligence (AI) reshaping industries, but in healthcare, this transformation isn’t just hype—it’s real. What if there was a healthcare system where patient care is more personalized, diagnoses are delivered with greater speed … Read More

Introduction You’re at the end of a long, demanding day, and there’s still one more patient to see. They seem frustrated, having waited longer than expected, and they’re worried about a persistent issue. You know their concerns are valid, but … Read More

Introduction It’s the end of a long day, and the phone won’t stop ringing. A patient is frustrated after waiting on hold, needing urgent test results, and the pressure is mounting. You know their concern is valid, but with endless … Read More

Introduction It’s been a long, tiring day, and you’re running behind. Your next patient has been waiting and is visibly upset. You know they deserve your full attention, but with charts piling up and the stress mounting, it’s hard to … Read More

Introduction Are you struggling to effectively communicate with your elderly patients? You’re not alone—many healthcare providers face challenges when trying to connect with older adults. Studies show that nearly 85% of elderly patients experience communication barriers, directly impacting the quality … Read More

Introduction  Every major industry today relies on call centres to maintain a high level of customer service and support. From healthcare and banking to retail and telecom, having a responsive call centre ensures that customer inquiries and issues are handled … Read More

Online reviews act as an important factor in shaping a business’s reputation. Potential customers often trust what others have to say about your business, and a single negative or fake review can influence their decision to engage with you. With … Read More

Introduction But getting more reviews isn’t always easy. Many businesses struggle to consistently collect feedback or fail to encourage satisfied customers to leave a review. If you’re finding it hard to leverage reviews for growth, you’re not alone—many businesses face … Read More

Introduction  Everyone today is obsessed with online shopping and is extremely used to the ease of getting parcels dispatched directly at the convenience of their homes. But have you ever wondered how dispatch and logistics companies run smoothly and deliver … Read More