Author Archives: Shefali Jain

10 Best TextUs Alternatives for your Business

10 Best TextUs Alternatives for your Business

Introduction to TextUs Alternatives Are you tired of TextUs’ expensive pricing and other bugs and looking to make a switch to a better TextUs alternative such as Emitrr? TextUs is a widely used communication software; however, there are some major … Read More

enterprise text messaging

10 Best Enterprise Texting Solutions 

Introduction Are you an enterprise business looking to simplify and scale your business communication? If yes, then an enterprise text messaging solution is just what you need. With the help of such software, you can save time and reach out … Read More

How to Use Text to Vote and SMS Polls

Introduction  Need help to connect with your audience and collect timely feedback? You’re not alone—over 78% of consumers respond faster to text messages than emails or phone calls. This shift in communication preferences highlights the growing importance of leveraging SMS … Read More

HIPAA-Compliant-Call-Centers

The Essential Guide to HIPAA Compliant Call Centers

Introduction If you are a healthcare organization and are unsure whether your call center is HIPAA compliant, then this guide is for you! Healthcare call centers offer the same services and use the same calling features as a standard call … Read More

pbx voip

What are PBX Business Phone Systems?

Introduction Communication is a crucial aspect of any business, and with a wider selection of PBX and other phone systems available today, even remote communication with your team at an affordable price is possible. But what are PBX Business Phone … Read More

10 best call transfer software for your business

10 Best Call Transfer Software for Your Business 

Introduction There are plenty of call transfer software available, each promising to simplify and improve customer communication. However, in the pool of so many options, how can you pick the one that best suits your business needs? Some options lack … Read More

what is text to join

What is Text to Join?

Introduction Are you struggling to keep patients engaged while managing their communication preferences? In a world where 98% of text messages are read within minutes, healthcare practices can’t afford to overlook the power of SMS. Yet, building an effective SMS … Read More

how to measure success with business sms

How to Measure Success with Business SMS

Introduction SMS marketing offers an unparalleled ability to engage customers with open rates soaring as high as 98%. The channel’s straightforward nature, combined with its capacity to drive conversions and deliver measurable ROI, makes it a favorite for businesses of … Read More

10 Best VoIP Phone System for Small Businesses

10 Best VoIP Phone System for Small Businesses

Introduction Are you a small business owner looking to take your customer communication to the next level without spending too much? If yes, then we have found some of the best VoIP phone system for small businesses that you will … Read More

how-to-be-empathetic-over-text

How To Be Empathetic Over Text: Tips & Templates

Introduction In healthcare, building genuine connections with patients isn’t just important—it’s essential. When much of that communication happens over text, however, expressing empathy can be challenging. Yet, studies show that 83% of patients feel more loyal to healthcare providers who … Read More