Author Archives: Shefali Jain

When your business spans multiple locations, communication can quickly become a challenge. Missed calls, mixed-up messages, and outdated systems can slow you down and frustrate customers. Whether you’re managing a healthcare practice, a home service company, or any multi-location business, … Read More

Introduction There are plenty of call transfer software available, each promising to simplify and improve customer communication. However, in the pool of so many options, how can you pick the one that best suits your business needs? Some options lack … Read More

Introduction Are you struggling to keep patients engaged while managing their communication preferences? In a world where 98% of text messages are read within minutes, healthcare practices can’t afford to overlook the power of SMS. Yet, building an effective SMS … Read More

Introduction SMS marketing offers an unparalleled ability to engage customers with open rates soaring as high as 98%. The channel’s straightforward nature, combined with its capacity to drive conversions and deliver measurable ROI, makes it a favorite for businesses of … Read More

Introduction Imagine this: you call customer service, and instead of endless waiting or being transferred repeatedly, you’re greeted with clear updates about your position in the queue and an option to request a callback. Sounds ideal, doesn’t it? This smooth … Read More

Smart connectivity is today’s biggest blessing. Communication methods have only evolved with time. Two methods hold unique value in the communication line: VoIP and Cellular networks.  VoIP stands for Voice Over Internet Protocol, a modern choice for communication. Cellular is … Read More

Introduction Imagine your business thriving with more calls, inquiries, and customers than ever before. But as demand grows, outdated phone systems can struggle to keep up. This is where VoIP call forwarding technology comes in, offering a modern, efficient, and … Read More

Introduction Are you a small business owner looking to take your customer communication to the next level without spending too much? If yes, then we have found some of the best VoIP phone system for small businesses that you will … Read More

Introduction In healthcare, building genuine connections with patients isn’t just important—it’s essential. When much of that communication happens over text, however, expressing empathy can be challenging. Yet, studies show that 83% of patients feel more loyal to healthcare providers who … Read More

Is MessageDesk not meeting your business communication and marketing needs? Are you seeking a better MessageDesk alternative, such as Emitrr? MessageDesk is a robust sms software, however, its functionalities are very limited forcing businesses to look for its alternatives as … Read More