Author Archives: Shefali Jain

Introduction Today, “VoIP for remote workers” is not just a term but is something that is bringing a transformative change in the way businesses operate and employees communicate with each other. If you are considering taking your business remote or … Read More

Introduction Are you looking for a way to simplify your business call flow and maximize agent productivity? If yes, then auto attendant for call management could be just the right thing for you. Business phones with auto attendants interact with … Read More

Introduction  Are you a business owner or a remote worker looking for a cost-effective and efficient way to communicate with your customers and team members? Well, switching to a VoIP number may just be the right thing for you. In … Read More

Introduction  All businesses require a smooth sales cycle for better lead generation and conversion, and one of the best ways to ensure this is by implementing an SMS marketing tool. In this guide, we have shared one of the best … Read More

Introduction The SMS market is flourishing and is expected to grow by a CAGR of 21% by 2030. With the growing demand, business owners are now realizing the importance of utilizing SMS for sales and are quickly incorporating the same … Read More

What are Abandoned Calls?  Abandoned calls are calls which are abandoned or disconnected by the caller before reaching/connecting with the agent. Call may have been abandoned by the caller due to excessive wait time in the queue or due to … Read More

Introduction to sharing patient information with family over the phone Effective communication in healthcare plays a very important role, and involving family members can be crucial for patient well-being as doing so promotes care coordination, ensures transparency in care, and facilitates … Read More

Introduction Physician burnout, a work-related condition that depletes physical and emotional energy, is on the rise since the arrival of COVID.  Health care burnout is characterized by exhaustion, losing meaning in work, depersonalization and feelings of low efficacy.  According to … Read More

The healthcare industry relies heavily on strategic patient engagement for smooth operations. Panel management is among the emerging requirements to optimize your practice and can become a cornerstone for your practice’s success in the near future. So let’s figure out … Read More

Introduction to Marketing for Plastic Surgeons According to a plastic surgery statistics report by American Society of Plastic Surgeons (ASPS), 15.6 million patients underwent cosmetic procedures and 6.8 million people underwent reconstructive procedures in 2020, proving that plastic surgery is a prominent … Read More