Author Archives: Shefali Jain

Introduction Are you a small business owner looking to take your customer communication to the next level without spending too much? If yes, then we have found some of the best VoIP phone system for small businesses that you will … Read More

Introduction In healthcare, building genuine connections with patients isn’t just important—it’s essential. When much of that communication happens over text, however, expressing empathy can be challenging. Yet, studies show that 83% of patients feel more loyal to healthcare providers who … Read More

Is MessageDesk not meeting your business communication and marketing needs? Are you seeking a better MessageDesk alternative, such as Emitrr? MessageDesk is a robust sms software, however, its functionalities are very limited forcing businesses to look for its alternatives as … Read More

Introduction Today, “VoIP for remote workers” is not just a term but is something that is bringing a transformative change in the way businesses operate and employees communicate with each other. If you are considering taking your business remote or … Read More

Introduction Are you looking for a way to simplify your business call flow and maximize agent productivity? If yes, then auto attendant for call management could be just the right thing for you. Business phones with auto attendants interact with … Read More

Introduction  Are you a business owner or a remote worker looking for a cost-effective and efficient way to communicate with your customers and team members? Well, switching to a VoIP number may just be the right thing for you. In … Read More

Introduction  All businesses require a smooth sales cycle for better lead generation and conversion, and one of the best ways to ensure this is by implementing an SMS marketing tool. In this guide, we have shared one of the best … Read More

Introduction The SMS market is flourishing and is expected to grow by a CAGR of 21% by 2030. With the growing demand, business owners are now realizing the importance of utilizing SMS for sales and are quickly incorporating the same … Read More

What are Abandoned Calls?  Abandoned calls are calls which are abandoned or disconnected by the caller before reaching/connecting with the agent. Call may have been abandoned by the caller due to excessive wait time in the queue or due to … Read More

Introduction Effective communication in healthcare plays a very important role, and involving family members can be crucial for patient well-being as doing so promotes care coordination, ensures transparency in care, and facilitates emotional support from family members. However, healthcare professionals must … Read More