Author Archives: Shefali Jain

Podium vs Weave vs Emitrr – Introduction Choosing the right communication software for your business in 2023 can make all the difference.  In todays fast-paced and connected world; an automation tool that drives Customer Engagement and Growth is essential.  From streamlining … Read More

Textedly vs. SimpleTexting – Making the right choice Many people may overlook the importance of Text Messages, but you’re not one of them. You understand that Text Messages are crucial for any business to stay in direct connection with its … Read More

Introduction Choosing the right software for your small business in 2023 can make all the difference.  In the fast-paced and connected world; an automation tool that helps with Business Communication (Customer Interaction) and Growth is essential. From streamlining your customer acquisition … Read More

Group MMS vs Broadcast MMS MMS or multimedia messaging service was initially introduced in 2002, as a way to send multimedia content like images, videos etc. Over the years, MMS has adapted to new-age content forms and can today be used … Read More

In 2022, almost every business needs a chat solution on its website, It’s almost like your website visitors expect it. What if they have a query regarding your services? Or about the pricing? Resolving a customer query as soon as … Read More

Group Text vs Mass Text: An Introduction Text messaging is fast becoming the preferred communication channel for businesses across various domains as it is informative, non-intrusive, generates more responses and has the capacity to impact every business’s top line.  Did you … Read More

Introduction Email and SMS are common marketing channels to engage current customers and acquire new ones. But should you use email, SMS, or both to market your business? That’s a curveball question for many marketers and solopreneurs. To select between … Read More

MMS Vs SMS Texting predates the internet, and hence makes itself the oldest form of instant messaging. Even today, after the leaps in communication technology, texting has retained itself as one of the most preferred methods of communication.  Almost 80% … Read More

Introduction to ZipWhip Alternatives Are you a ZipWhip customer who has still not found the right alternative to ZipWhip ever since it shut down? We got you! In this guide, we have compared many ZipWhip alternatives, such as Emitrr, on … Read More

Introduction  When it comes to customer support, having multiple touchpoints for your customers is quite important. Whether it be through live chat, email, text, or call, all these channels bring their advantages and disadvantages.  Every business has some kind of … Read More