Author Archives: Shefali Jain

Manage Online Reputation

8 Brand Reputation Metrics For Online Reputation Management

Introduction  Burger King receives backlash over a sexist tweet.  Pepsi advertisement removed within 24 hours of launch. Nivea’s ‘white is purest’ tagline creates a storm.  If we look back at these popular, insensitive, and scandalous advertisements; there’s one thing that … Read More

Benefits Of Using A VoIP System

Benefits Of Using A VoIP System

Benefits of using a VoIP system A VoIP system is put in place so that you have a way to communicate with people more effectively. It cuts costs and pulls businesses from being small to being in charge and a … Read More

VoIP-Phone-Services-For-Businesses

VoIP Phone Services For Businesses: Why Do You Need It?

A Brief Guide To Know Why your Business Needs A VoIP Solution The Covid-19 pandemic has made us realize how fragile traditional call center setups really were. With a need for cloud telephony services for remote work, VoIP cell phone … Read More

Guide-To-VoIP-For-Small-Businesses

A Complete Guide To VoIP For Small Businesses

VoIP stands for Voice over Internet Protocol. The VoIP for small business is a technology to place and receive calls over the internet. VoIP does not require the traditional phone landline system to place a call. VoIP is considered more reliable … Read More

Best Software Integration For HubSpot SMS

Best Software Integration For HubSpot SMS

Why Does Your Business Need HubSpot SMS? Over the years, text messaging has solidified its stance as the best customer communication channel. How are we so confidently stating such a biased take on text messaging, you may ask? Well let’s … Read More

What is Business Text Messaging?

What is Business Text Messaging?

Introduction To Business Text Messaging Business text messaging is the way businesses interact with their customers across various communication channels. Businesses deploy the most favorable communication channel to share reminders, and updates, answer queries and constantly keep their audience engaged. … Read More

How To Send Text To Email?

How To Send Text To Email? A Comprehensive Guide

Introduction As a business owner, it is important for you to have access to all communication channels that help you communicate with your employees and customers, establishing constant communication can become a challenge in various scenarios. For instance, if you … Read More

How To Send Text To Multiple Contacts Without Group Message

How To Send Text To Multiple Contacts Without Group Message?

Introduction This question may pop up, especially if you run a business. Sending texts to multiple contacts without group message can be easily executed using Android, IOS, WhatsApp and business texting software. This type of texting is important while sharing:  The … Read More

How To Send Text From Email?

How To Send Text From Email?

Introduction Possessing the ability to connect with customers and employees in real-time is a superpower that can set businesses apart from their competitors. However, such superpowers should be used responsibly as miss-timed communication and communication on the wrong channel can … Read More

Automated Text Message

4 Ways To Use Automated Text Message For Your Business

Striking the rod when it’s hot leaves maximum impact. In the case of converting customers and improving customer experience, the same applies. How do you strike the metal when it’s hot, in the context of a business setting? The truth … Read More