Author Archives: Viplesh Upadhyay

Introduction to Doctor-Patient Relations “The good physician treats the disease; the great physician treats the patient who has the disease.” — Sir William Osler, FRS, FRCP (Canadian physician) Have you ever wondered what makes doctor-patient relations integral to present-day healthcare? … Read More

Introduction Google Business Messaging is an easy way for potential customers to interact with a business. If you visit a brick-and-mortar store of a business, you are most likely greeted by staff who will help you find what you are … Read More

Google Business Profile Suspension Google Business Profile, formerly known as Google My Business Page is a profile that you create and manage on Google to improve your online visibility. It is a way to showcase your local business to your audiences. A … Read More

How to optimize Google My Business Listing? In the previous GMB article, we discussed why your business definitely needs it’s Google My Business listing. It’s paramount now for businesses to have an online presence and establishing a GMB listing is … Read More

Introduction CRM platforms are specifically designed to cater to businesses and individuals to build and sustain lasting relationships with clients, customers, or other stakeholders. Businesses benefit from these solutions as these platforms help them manage their business operations seamlessly. When … Read More

Introduction Digital assistants and automation have taken over our life. From asking “hey siri, what’s the weather today” or “Ok google turn off the lights”, technology has truly taken over our lives and made it easier. The efficiency with which … Read More

Introduction to Patient Surveys Providing impeccable and optimal care is the ultimate goal for all healthcare practices across the world and while we all strive to do so, In today’s world, with a variety of healthcare providers to choose from, … Read More

Introduction to Patient Communication Effective patient communication is the key to delivering quality care, establishing a strong therapeutic relationship, and ensuring positive health outcomes. To be able to provide effective care, you, as a healthcare provider, must direct your focus … Read More

Introduction to Patient Acquisition Patient acquisition is the amalgamation of all the strategies a healthcare practitioner implements to attract new patients to their practice. It is the very initial step that marks the patient journey, which is further followed by … Read More

Introduction to Patient Retention Patient retention is an important facet of the healthcare industry as it helps improve patient outcomes and patient satisfaction, while also bringing a spike in the revenue of the healthcare practices.  Patient retention encompasses engaging with … Read More