Author Archives: Yachana Sharma

What is IVR & Why Your Business Needs It

What is IVR and Why Your Business Needs It?

Introduction Missed calls, frustrated customers, and limited resources – sound familiar? For small businesses, managing customer communication can feel overwhelming. However,  VoIP solutions for small businesses including tools like Interactive Voice Response (IVR) systems can fix this easily. They offer … Read More

VoIP Phone Number: Everything You Need to Know

Effective communication is the foundation of any successful business, and modern technologies are reshaping how businesses connect with their customers and teams. One of the most transformative innovations in recent years is VoIP technology (Voice over Internet Protocol), which allows … Read More