Author Archives: Yachana Sharma

With so many business phone systems available, finding the right one can feel overwhelming. Dialpad and OpenPhone are popular choices, but are they the best fit? In this blog, we’ll break down how they compare to Emitrr, helping you choose … Read More

Is your business struggling to find the right VoIP solution? With so many options available, it’s easy to get overwhelmed. Ooma, Nextiva, and Emitrr are three popular choices, each offering unique features designed to improve business communication. But which one … Read More

Choosing the right VoIP phone system can be overwhelming, especially when comparing popular options like Dialpad and Aircall. Each platform comes with its own set of features, pricing, and benefits tailored to different business needs. In this blog, we’ll break … Read More

Handling patient records, medical notes, and consultations shouldn’t feel like a constant battle against paperwork. Yet, for many healthcare providers and businesses dealing with sensitive data, documentation remains a time-consuming burden. Speech-to-text technology offers a faster, more efficient way to … Read More

Introduction Is HIPAA compliance in Canada applicable? We’re sure this question might have piqued your curiosity. As a healthcare business, you need to be thorough with compliance laws so as to protect protect patient data and avoid penalties. Let’s clear … Read More

Every missed appointment isn’t just an inconvenience, it’s lost revenue, disrupted schedules, and a missed opportunity to strengthen patient relationships. No-shows can cost your practice thousands each year, and relying on staff to manually follow up is time-consuming and inefficient. … Read More

Introduction In the fast-paced business era today, outbound calling is still an essential component of sales, marketing, and customer service strategies. Nevertheless, selecting the proper dialing system can have a big effect on your business efficiency, agent productivity, and customer … Read More

You pick up the phone, confirm a patient’s name, and share their test results. It seems harmless, but did you just violate HIPAA? Many businesses unknowingly breach HIPAA regulations through routine phone calls, risking hefty fines and legal trouble. Understanding … Read More

Introduction Small businesses, especially those in healthcare, often overlook mobile security. But the risks are real. A single unsecured text message can lead to a massive data breach. Take the Change Healthcare cyberattack in 2024 over 100 million individuals had … Read More

Introduction Staying connected with customers has never been more challenging for small businesses—especially in healthcare, dental, and legal services. Patients and clients expect fast, seamless communication, whether they’re seeking medical or business advice, scheduling appointments, or needing urgent support. But … Read More