Blog

Introduction  Dental clinics often see an influx of patients, then there are always appointments to schedule, follow-ups, reminders to send, and whatnot. All this can be quite overwhelming to tackle manually, which is why you should consider investing in dental … Read More

Introduction Are you concerned about the security of your patients’ sensitive information? In the healthcare industry, safeguarding patient data is crucial. Health Insurance Portability and Accountability Act compliance is essential to ensure that patient information remains confidential, upholding trust and … Read More

Introduction Have you ever wondered why some businesses seem to effortlessly connect with their customers while others struggle to get their message across? The answer could be as simple as three little letters: SMS. In a world where communication is … Read More

Introduction Did you know that missed appointments cost the U.S. healthcare system over $150 billion each year? For outpatient clinics, facilities where patients receive care without being admitted overnight, the problem of no-shows is particularly severe. Some clinics experience no-show … Read More

Introduction  In today’s customer service in healthcare landscape, patients are more than just care recipients—they are informed customers with high expectations. For healthcare professionals to thrive, they must offer expert medical care and exceptional customer service.  This means creating an … Read More

Introduction Healthcare practices rely highly on patient data. This patient data often comes from the patient forms that are filled at the reception desk and later handled by the staff. The staff is on a constant quest of maintaining the … Read More

Introduction  The first step of the patient journey, as soon as they enter a healthcare organization, is the check-in process. Their experience during the check-in process usually ends up setting the tone for the rest of the visit. This is … Read More

Introduction  As a healthcare practitioner, there is no way you wouldn’t be familiar with HIPAA – The Health Insurance Portability and Accountability Act. you might also be aware of the rules of this act that regulate how patient information is … Read More

sms notification … Read More

Introduction Did you know that 80% of serious medical errors are linked to miscommunication during patient handovers? Inefficient communications may cost your practice valuable time and patient trust.  Moreover, practices with effective communication strategies see a 23% improvement in patient … Read More