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How To Be Empathetic Over Text: Tips & Templates

Introduction In healthcare, building genuine connections with patients isn’t just important—it’s essential. When much of that communication happens over text, however, expressing empathy can be challenging. Yet, studies show that 83% of patients feel more loyal to healthcare providers who … Read More

VoIP Phone Number: Everything You Need to Know

Effective communication is the foundation of any successful business, and modern technologies are reshaping how businesses connect with their customers and teams. One of the most transformative innovations in recent years is VoIP technology. A VoIP phone number, also known … Read More

10 Best MessageDesk Alternatives For Your Business 

Introduction Is MessageDesk not meeting your business communication and marketing needs? Are you seeking a better MessageDesk alternative, such as Emitrr? MessageDesk is a robust sms software, however, its functionalities are very limited forcing businesses to look for its alternatives … Read More

AI for Patient Care: Transforming Healthcare Delivery

Introduction You’ve probably heard the buzz around artificial intelligence (AI) reshaping industries, but in healthcare, this transformation isn’t just hype—it’s real. What if there was a healthcare system where patient care is more personalized, diagnoses are delivered with greater speed … Read More

A Guide To Customer Experience In Healthcare 

Introduction You’re at the end of a long, demanding day, and there’s still one more patient to see. They seem frustrated, having waited longer than expected, and they’re worried about a persistent issue. You know their concerns are valid, but … Read More

Top Examples Of Showing Empathy To Patients

Introduction It’s been a long, tiring day, and you’re running behind. Your next patient has been waiting and is visibly upset. You know they deserve your full attention, but with charts piling up and the stress mounting, it’s hard to … Read More

What Is The Best Method To Interact With Elderly Patients?

Introduction Are you struggling to effectively communicate with your elderly patients? You’re not alone—many healthcare providers face challenges when trying to connect with older adults. Studies show that nearly 85% of elderly patients experience communication barriers, directly impacting the quality … Read More

Top 10 Omnichannel Call Center Software

Introduction  Every major industry today relies on call centers to maintain a high level of customer service and support. From healthcare and banking to retail and telecom, having a responsive call center ensures that customer inquiries and issues are handled … Read More

AI in Healthcare: Why It Matters in 2025

Introduction to AI in Healthcare AI or artificial intelligence in healthcare is not only about trends; it is a dramatic shift that is redefining the foundation of healthcare. From 2024 to 2030, AI in the healthcare market is expected to … Read More

Unified Communication in Healthcare: A Guide

Introduction  Unified communication in healthcare took its first steps with the widespread adoption of EMRs and EHRs dating back to the 1960s. This step revolutionized the storage and safety of patient medical records by abandoning the then-used paper medical records. … Read More

How To Get Google Reviews Removed?

Online reviews act as an important factor in shaping a business’s reputation. Potential customers often trust what others have to say about your business, and a single negative or fake review can influence their decision to engage with you. With … Read More

How To Get More Facebook Reviews?

Introduction But getting more reviews isn’t always easy. Many businesses struggle to consistently collect feedback or fail to encourage satisfied customers to leave a review. If you’re finding it hard to leverage reviews for growth, you’re not alone—many businesses face … Read More