AthenaHealth SMS Integration

Boost Patient Engagement by Integrating AthenaHealth with SMS: AthenaHealth Texting, Simplified

Connect AthenaHealth EHR with Emitrr to – 

  • Sync contacts from AthenaHealth into Emitrr
  • Send automated text messages across the entire patient journey using Emitrr’s native AthenaHealth texting integration
    • Automate reminders, reviews, appointment confirmations and more 

Key Features Of Emitrr + AthenaHealth SMS Integration 

Sync Contacts Effortlessly

  • Seamlessly sync your patient data from AthenaHealth to Emitrr automatically 
  • Any new patient / changes to patient data gets automatically synced to Emitrr which includes but not limited to
    • Demographic information like:
      • Name, Email, Phone, Patient ID, Appointment Details, Appointment Status and more

Automate Patient Notifications via SMS

  • Automatically send Patient reminders to AthenaHealth patients via SMS + Email. Do all of this with your current business phone number + customize the reminder by
    • Appointment booked notification
  • Reminders based on type of visit 
  • Reminders based on type of patient (new vs existing)
  • Reminders based on type of insurance (upcoming)
  • Reminders based on status (confirmed vs unconfirmed)
  • Automatically send review requests on appointment completion in AthenaHealth via SMS and email
    • Setup your cadence to send reviews one hour later or one day later and more
    • Review based on type of patient (upcoming)
  • Automatically follow up No Show/Cancellation
    • Follow up on No Shows 1 hour or 1 day later
  • Customize the No shows based on type of insurance, visit and more 
  • Automatically fill empty slots in your schedule with our Wait list/fast fill list
    • Identify patients in AthenaHealth with similar visit type and fill empty slots for last minute cancellations with our fast fill lists
  • Reactive patients from AthenaHealth who have not visited the practice
    • Automatically reactivate patients based on type of visit / insurance
    • Automatically reactivate patients who have not visited the practice since 3,6,12 months etc.
  • Segment your AthenaHealth patient data by insurance type, appointment type, last visit etc and send SMS campaigns to engage them
  • Smart Schedule (Last minute notifications): Easily send a text to 1 or multiple patients scheduled with a specific provider or for a specific visit for any last minute changes in the schedule (bad weather, reschedule, provider called in sick etc). Never pick up the phone to notify customers of last minute changed in the schedule
  • Text from within AthenaHealth
    • With Emitrr’s Chrome extension, you can now text directly from AthenaHealth EHR hassle-free. Just click the Emitrr logo that appears next to any phone number, and you can start texting without leaving the EHR platform.

Note: Download Emitrr’s free chrome extension on your PC to start using this feature.

Key Features of Emitrr

  • Send bulk SMS quickly, using your current phone number
  • Send personalize messages at scale
  • Automate follow-ups with drip campaigns
  • Allow customers to respond to your texts which go right into your inbox
  • Track metrics like delivery rate, failed messages
  • Filter responses by campaigns to monitor response rate
  • Collaborate with teams by assigning conversations to the teams and team members
  • Send text message confirmations
  • Share file attachments through SMS
  • Use predefined SMS templates