Top 10 AI Answering Services for Veterinarians 

Introduction

Veterinary clinics face significant challenges in managing customer communication. From handling a high volume of calls and emergency inquiries to scheduling appointments and responding to general patient questions, the workload can quickly overwhelm clinic staff. Effective communication is critical in veterinary care, as timely and accurate responses not only improve client satisfaction but also directly impact the health and well-being of pets.

With the rise of multiple communication channels such as phone, SMS, webchat, and social media, managing these interactions manually becomes increasingly complex and inefficient. Missed calls, delayed responses, or inconsistent information can frustrate pet owners and lead to lost business or, worse, overlooked emergencies.

Veterinary answering services offer a smart solution by automating routine communication tasks. Advanced AI answering services for veterinarians provide instant responses, automate appointment bookings, handle emergency call triage, and streamline workflows. The result is improved efficiency, reduced administrative burden, and enhanced customer experience, making AI-powered systems an essential tool for modern veterinary practices.

What is an AI Answering Service for Veterinarians?

An AI answering service for veterinarians leverages artificial intelligence to automate responses to calls, SMS, and web inquiries, ensuring veterinary clinics maintain high communication standards without overburdening staff.

It automates appointment bookings, handles patient inquiries, manages emergency calls, and provides instant, accurate answers to routine questions. This technology acts as a virtual veterinary receptionist, offering seamless interaction around the clock.

Watch the video on ‘AI Phone Answering Service For Healthcare Practices’ for more information.

Why Do Veterinarians Need an AI Answering Service?

Veterinary clinics face unique communication challenges that impact patient care, customer satisfaction, and staff productivity. An AI answering service addresses these issues by automating key workflows efficiently.

Challenges Faced by Veterinary Clinics

• High Call Volume: Veterinary clinics often struggle with a constant influx of calls, especially emergencies outside working hours, leading to missed critical cases or delayed responses that affect patient outcomes.
  
• Missed Appointments: Manual appointment scheduling can result in missed opportunities due to staff unavailability, leading to dissatisfied clients and reduced clinic revenue from unbooked slots.
  
• Inconsistent Answers: Staff may provide varying answers to the same question, causing confusion and an inconsistent customer experience, which negatively impacts the clinic’s reputation and client trust.
  
• Manual Admin Work: Staff spend considerable time handling routine administrative tasks, such as booking appointments and sending reminders, reducing their focus on patient care and overall clinic efficiency.

How AI Solves These Challenges

• 24/7 Availability: Veterinary virtual assistants operate around the clock, answering calls and messages instantly, even during after-hours or holidays, ensuring clients always receive the support they need.
  
• Instant Query Responses: AI-powered systems can instantly address common client inquiries, such as clinic hours or treatment info, improving customer satisfaction by reducing hold times and wait periods.
  
• Automated Bookings & Reminders: AI automates appointment booking and sends timely reminders, reducing no-shows, minimizing scheduling errors, and freeing staff to focus on providing a quality patient experience.
  
• Streamlined Workflow: By centralizing calls, SMS, and web inquiries, AI services simplify patient communication management, eliminating manual follow-ups and ensuring all interactions are tracked and resolved efficiently.

Types of AI Answering Services for Veterinarians

AI answering services streamline veterinary clinic communication by automating key tasks, improving efficiency, reducing manual workload, and enhancing customer satisfaction across various channels.

AI Voice Answering Service

An AI voice answering service is an automated system that intelligently handles incoming calls using advanced natural language processing and machine learning. It understands caller intent, answers questions, routes calls, and triages emergencies without human intervention, offering a fully automated solution.

Use Cases & Benefits: Handles frequently asked questions, appointment booking, call routing, and emergency call triaging. Provides 24/7 availability, ensuring no call is missed. It significantly reduces staff burden while improving customer experience with consistent and professional voice interaction.

AI Missed Call Text Back Service

An AI missed call text back service automatically sends an SMS message to any caller when their call is missed. It provides the clinic’s contact information, helpful next steps, and alternative options, ensuring prompt communication even when staff are busy or unavailable.

Use Cases & Benefits: Sends instant SMS with clinic details and guidance after missed calls. Improves customer experience by providing prompt communication, reducing client frustration, ensuring important inquiries are acknowledged, and maintaining client engagement even outside office hours.

AI SMS Answering Service

An AI SMS answering service automates responses to text-based client inquiries. It provides immediate replies for appointment confirmations, lab result notifications, and common questions, reducing the need for manual intervention while maintaining fast, reliable communication via SMS.

Use Cases & Benefits: Manages appointment confirmations, lab result notifications, and routine inquiries. Reduces staff workload, speeds up response times, and improves service reliability by delivering instant, accurate responses without delays, providing convenience for clients.

AI Webchat Answering Service

An AI webchat answering service integrates a chatbot into the clinic’s website. It provides real-time automated responses to visitor queries, helps with appointment booking, answers service-related questions, and guides visitors without human staff involvement, improving engagement and support availability.

Use Cases & Benefits: Provides instant customer support, facilitates appointment booking via chat, and answers service-related questions. Reduces website bounce rates, keeps visitors engaged, increases appointment conversion rates, and offers real-time assistance even during non-business hours.

AI Omnichannel Answering Service

An AI omnichannel answering service consolidates communication across all channels into one platform, including calls, SMS, webchat, and social media messages. It allows veterinary clinics to manage and respond to all client interactions in real time from a centralized dashboard.

Use Cases & Benefits: Delivers unified communication, real-time interactions, and improved customer engagement. Simplifies management by consolidating communication streams, preventing missed inquiries, and providing a consistent, efficient way to handle all client interactions seamlessly.

Key Features to Look for in an AI Answering Service for Veterinarians

Choosing the right AI answering service for veterinarians requires specific features that improve communication efficiency, automate repetitive tasks, and enhance the overall customer experience while integrating smoothly with veterinary clinic workflows.

24/7 Automated Answering

An essential feature that enables the AI system to answer calls and messages around the clock. It ensures no inquiry goes unanswered, providing constant support for clients, especially during after-hours and emergencies, improving customer satisfaction and reducing missed opportunities.

Natural Language Understanding (NLP) for Better Context

NLP allows the system to understand and process client questions accurately, even when phrased differently. It provides context-aware responses, enabling more natural conversations, reducing misunderstandings, and ensuring clients get accurate answers without the need for repetitive clarification.

Seamless Appointment Booking & Reminders

The AI service automates appointment scheduling with Veterinary Scheduling Software and sends timely reminders via SMS or email.  This reduces no-shows, minimizes scheduling errors, and helps manage appointment slots efficiently, improving both patient flow and staff productivity while enhancing client convenience.

Integration with Clinic Management Systems

Integration with popular veterinary practice management software (e.g., AVImark, eVetPractice) ensures data consistency. Appointments, patient records, and communication logs sync automatically, streamlining workflows and allowing seamless operation between the AI system and the clinic’s core software.

Customizable Responses for Veterinary-Specific Queries

Allows clinics to tailor automated responses specifically for veterinary services, such as pet care advice, vaccination schedules, or emergency protocols. This ensures accurate, industry-specific communication, enhancing customer experience and making the service highly relevant for veterinarian answering services.

Multichannel Support (Voice, SMS, Webchat, Email)

Provides the ability to manage and respond to client interactions from multiple communication channels in one platform. Whether it’s a phone call, SMS, website chat, or email, the system offers consistent and efficient support, reducing the chance of missed inquiries.

Reporting and Analytics Dashboard

Offers detailed insights into call volumes, common queries, response times, and customer interaction history. This feature helps clinics analyze performance, identify trends, improve service quality, and make data-driven decisions to optimize their communication strategy and resource allocation.

Emergency Triage Support

Enables intelligent identification and prioritization of urgent veterinary cases during calls or messages. The system can flag critical situations and automatically escalate them to the on-call veterinarian, ensuring timely handling of emergencies while relieving staff from constant monitoring.

Integration & Compliance Requirements in AI Answering Service for Veterinarians

A reliable AI answering service for veterinarians must integrate with existing clinic systems and meet strict compliance standards to ensure seamless operation, data security, and regulatory adherence, supporting efficient and secure communication workflows.

Practice Software Integration

The AI system should integrate with veterinary practice management software like AVImark and eVetPractice. This enables automatic synchronization of patient records, appointments, and communication logs, reducing manual data entry, improving accuracy, and streamlining clinic workflows for more efficient day-to-day operations.

HIPAA Compliance & Data Security

Ensuring HIPAA compliance is critical for handling sensitive patient information. The AI service must implement robust encryption, secure storage, and access controls, protecting health records during communication and ensuring that client privacy is maintained according to legal and industry standards.

Secure Texting & Call Recording

Texting for veterinary practices enables secure two-way communication between the clinic and clients, ensuring privacy. Additionally, call recording features maintain detailed interaction records, supporting transparency, quality control, compliance, and easy retrieval of past conversations for future reference.

Calendar Sync for Appointments

The AI answering service should seamlessly sync with calendar systems like Google Calendar or clinic management software calendars. This ensures real-time appointment updates, avoids double-booking, automates reminder scheduling, and simplifies calendar management for both staff and clients.

How to Choose the Right AI Answering Service for Veterinarians?

Selecting the best AI answering service for veterinarians requires evaluating factors that ensure the system meets your clinic’s specific needs, improves efficiency, and enhances client experience. Focus on usability, features, support, and integration before making a decision.

Ease of Use

The AI service should have an intuitive interface and a simple setup process, allowing clinic staff to learn and operate the system without extensive technical training quickly. A user-friendly platform ensures efficient communication management and minimizes onboarding time.

Customization for Clinic Needs

Choose a solution that can be tailored to your veterinary clinic’s unique workflows, appointment types, emergency protocols, and frequently asked questions. Customization ensures the AI service aligns perfectly with your operational requirements, improving relevance and effectiveness.

Price vs. Features

Evaluate whether the service provides the necessary features within your budget. Consider long-term ROI by comparing capabilities such as 24/7 support, automation, and multichannel communication against pricing tiers to ensure cost-effectiveness.

Integration Capabilities

The system should seamlessly integrate with practice management software, calendars, and communication platforms. Integration ensures automatic synchronization of appointments, patient records, and messages, reducing manual effort and enhancing workflow efficiency across the clinic.

24/7 Support

Reliable customer support is critical to resolve technical issues quickly and maintain uninterrupted service. Look for vendors offering round-the-clock support via chat, phone, or email to address problems, answer queries, and ensure smooth AI service operation.

Analytics & Reporting

The service should provide detailed dashboards and reports, offering insights on call volumes, missed calls, response times, and client interactions. Analytics helps identify bottlenecks, optimize workflows, and make data-driven decisions to improve overall clinic efficiency.

Customer Reviews & Case Studies

Review feedback from other veterinary clinics using the service. Case studies and testimonials provide real-world evidence of performance, reliability, and ROI, helping you make an informed decision based on proven results and experiences of similar clinics.

Top 10 AI Answering Services for Veterinarians

Below are the top AI answering services that veterinary clinics can leverage to manage calls, messages, and appointments more efficiently. These solutions streamline communication, automate routine tasks, and improve client satisfaction.

1. Emitrr
2. Heidi Health
3. Smith.ai
4. AnswerHero
5. EVS7
6. UpFirst
7. HappyDoc
8. AVA by VetPawer
9. DialZara
10. DaVoice

1. Emitrr

What is Emitrr?

Emitrr is an AI-powered veterinary answering service that efficiently automates incoming calls, SMS, and web inquiries. It offers intelligent call routing, automated appointment scheduling, emergency triage, two-way communication, and workflow automation, helping veterinary clinics streamline operations, improve client engagement, and enhance overall patient care.

Key Features

• AI-driven Call Handling and Virtual Receptionist: Automates incoming calls, routes them intelligently, answers FAQs, and ensures seamless client interaction, reducing staff workload while providing consistent, professional communication for veterinary clinics.
• Two-way Texting and Automated Reminders: Enables instant SMS communication with clients, confirms appointments, sends reminder texts, and allows interactive messaging to improve engagement and reduce missed visits.
• Omnichannel Support (Voice, SMS, Webchat): Manages calls, texts, and website chats from a single platform, providing unified communication and ensuring all client interactions are efficiently handled in real time.
• Emergency Triage for Urgent Cases: Intelligently identifies and prioritizes emergency calls, escalating critical situations to the veterinarian immediately, ensuring timely response and improved patient care.
• Analytics and Reporting Dashboard: Provides detailed insights on call volumes, response times, appointment trends, and client interactions, enabling data-driven decisions to optimize clinic operations.

Pros

• 24/7 automated answering ensures no call goes unanswered.
• High customization aligns perfectly with clinic-specific workflows.
• Significantly reduces administrative and repetitive tasks for staff.

Cons

• More advanced features are being added continuously.

Pricing

• Standard Plan ($20/user/month): Includes HIPAA-compliant scheduling, automated reminders, secure two-way texting, and core integrations—ideal for small to mid-sized veterinary clinics.
  
• Professional Plan ($35/user/month): Adds advanced analytics, predictive insights, emergency triage support, and deeper integrations—perfect for growing veterinary practices requiring enhanced automation and efficiency.

Ratings

• 4.8 out of 5 stars on G2

Support Options

• Email, Help Desk, FAQs, Forum, Knowledge Base, Phone Support, 24/7 Live Rep, Chat

2. Heidi Health

What is Heidi Health?

Heidi Health is an AI-driven veterinary call center solution that automates veterinary client communication, appointment scheduling, and post-visit follow-ups. It streamlines daily clinic operations, manages high call volumes efficiently, reduces administrative burden, and ensures clients receive timely, accurate responses for improved satisfaction and clinic workflow.

Key Features

• Automated Call Answering: Handles all incoming calls intelligently, provides instant responses to common client queries, and routes calls to the appropriate staff member, ensuring seamless communication and reducing staff workload.
  
• Appointment Scheduling: Automatically books, confirms, and reschedules appointments based on real-time availability, sending reminders to clients to minimize no-shows and optimize clinic efficiency.
  
• Post-Visit Follow-Ups: Sends automated messages after appointments to check on patient recovery, share instructions, and collect feedback, enhancing client engagement and satisfaction.

Pros

• User-friendly interface makes onboarding and daily operations effortless for clinic staff.
• Efficient customer support ensures the quick resolution of questions or technical issues.

Cons

• Limited SMS automation may restrict interactive client communication options.

Pricing 

• Free Plan ($0/month): Includes unlimited consults, unlimited dictation, 10 Pro actions, and basic customer support—ideal for small veterinary clinics starting with automated call management.
• Pro Plan ($799/month, billed annually): Adds custom templates, unlimited Pro actions, unlimited AI documents, and priority customer support—perfect for individual veterinarians needing advanced automation and workflow efficiency.
• Together Plan ($1,199/month, billed annually per user): Includes everything in Pro, plus team template sharing, multi-team management, and enhanced priority support designed for veterinary teams requiring collaboration and scalable automation.
• Enterprise Plan (Custom Pricing): Tailored solutions with multi-team management, coding workflows, SSO, and system integration—ideal for large veterinary organizations needing fully customized AI answering services.

Rating

• 5 out of 5 stars on G2

Support

• Phone, Email, Chat, Live

3. Smith.ai

What is Smith.ai?

Smith.ai is an AI-powered virtual veterinary receptionist providing intelligent call answering, SMS follow-ups, and lead intake services. It automates client communications, appointment scheduling, and ensures consistent engagement, improving efficiency and client satisfaction for veterinary clinics.

Key Features

• 24/7 Call Answering: Handles all incoming calls at any time, provides professional responses, routes calls intelligently, and ensures no client call is missed.
  
• SMS Follow-Ups: Automatically sends text messages after calls or appointments, confirming details, providing reminders, and improving client engagement and satisfaction.
  
• Appointment Management: Manages booking, rescheduling, and cancellations efficiently while syncing with clinic calendars, reducing missed appointments and administrative workload.

Pros

• Great for small to mid-sized clinics needing reliable call handling and lead intake automation.
• A comprehensive analytics dashboard provides actionable insights for optimizing client engagement.

Cons

• Pricing may be high for smaller veterinary practices with limited budgets.

Pricing

• Starter Plan ($95/month): Includes 50 calls, basic call answering, and lead intake—ideal for small veterinary clinics starting automation. Overage: $2.40/call over 50.
• Basic Plan ($270/month): Includes 150 calls, advanced call handling, SMS follow-ups, and appointment management—perfect for growing practices. Overage: $2.30/call over 150.
• Pro Plan ($800/month): Includes 500 calls, full AI virtual receptionist services, analytics, and multi-channel support—designed for busy clinics needing scalable solutions. Overage: $2.10/call over 500.
• Enterprise Plan (Custom Pricing): Tailored solutions with unlimited calls, advanced integrations, and dedicated support—ideal for large veterinary organizations.

Ratings

• 4.9 out of 5 stars

Support Options

• Email, Phone, Chat, Knowledge Base, FAQs, Forum, 24/7 Live Rep

4. AnswerHero

What is AnswerHero?

AnswerHero is a specialized veterinary emergency answering service designed to handle after-hours and urgent calls efficiently. It ensures timely client communication, routes emergencies to on-call veterinarians, manages call scripts, and reduces staff burden while improving patient care and client satisfaction. 

Key Features

• 24/7 Emergency Call Handling: Provides round-the-clock response for urgent calls, ensuring immediate attention to emergencies and reducing risks for pets needing urgent care.
  
• Customizable Call Scripts: Allows clinics to create tailored scripts for staff and AI, ensuring consistent, professional communication with clients during emergencies.
  
• Call Transfer to On-Call Veterinarians: Routes urgent calls to the appropriate veterinarian instantly, guaranteeing timely medical attention for critical cases and enhancing client trust.

Pros

• Dedicated emergency support ensures urgent calls are never missed.
• Reliable service maintains consistent communication even during high call volumes.

Cons

• Limited integration options may restrict syncing with clinic management software.

Pricing

• Economy Plan ($39/month): Includes 10 minutes of answering service, no setup fees, no contracts, 100% bilingual support, 24/7/365 answering, and basic features. Additional minutes $1.99 each.
  
• Starter Plan ($79/month): Includes 50 minutes, no setup fees, no contracts, 100% bilingual support, 24/7/365 answering, and basic features. Additional minutes $1.89 each.
  
• Popular Plan ($149/month): Includes 100 minutes, no setup fees, no contracts, 100% bilingual support, 24/7/365 answering, and advanced features. Additional minutes $1.59 each.
  
• Pro Plan ($279/month): Includes 250 minutes, no setup fees, no contracts, 100% bilingual support, 24/7/365 answering, and advanced features. Additional minutes $1.35 each.
  
• Enterprise+ Plan (Custom Pricing): Tailored plans for larger practices with flexible minutes and features. Consultation required to determine pricing.

Ratings

• NA

Support Options

• Phone, Email, Chat, 24/7 Live Rep

5. EVS7

What is EVS7?

EVS7 is an all-in-one veterinary answering service offering omnichannel communication solutions. It handles calls, SMS, and webchat, routes inquiries to the right staff, automates reminders, and integrates with clinic systems. EVS7 improves client engagement, reduces missed calls, and streamlines clinic communication for better patient care and operational efficiency.

Key Features

• Call Answering: Handles incoming calls promptly, routes them to the correct staff, and ensures no client inquiries are missed, improving overall clinic responsiveness.
• SMS Automation: Sends appointment reminders, follow-ups, and updates automatically, reducing manual tasks for staff and keeping clients informed efficiently. 
• Webchat Integration: Enables real-time communication with clients through the website, allowing instant query resolution and appointment scheduling.

Pros

• Comprehensive feature set covering calls, SMS, and webchat enhances clinic communication efficiency.
• Good integration support allows EVS7 to work with most clinic management systems seamlessly.

Cons

• UI can be complex for beginners, requiring training to utilize all features effectively. 

Pricing

• Fox Cloud Answering Service ($175/month per seat): Minimum 2 seats. 20% discount for annual payment. Cloud-based, handle & transfer calls, email clients, advanced scripting, coaching & monitoring, cloud call recording, free demo.
• Dolphin Cloud Power Dialer ($119/month per seat): Minimum 1 seat. 20% discount for annual payment. Unlimited calls, Veterinary CRM, voicemail drops, team management, emails, reports, coaching, cloud call recording, and free trial.
• Cricket Cloud Click Dialer ($59/month per seat): Minimum 1 seat. 20% discount for annual payment. Unlimited calls, CRM, voicemail drops, team management, emails, reports, coaching, cloud call recording, and free trial.

Ratings

• 4.5 out of 5 stars

Support Options

• Chat, phone, email

6. UpFirst

What is UpFirst?

UpFirst is an intelligent veterinary answering service designed to automate routine client interactions. It handles automated call routing, appointment reminders, and two-way SMS, reducing administrative workload, minimizing missed calls, and improving communication efficiency. With 24/7 support, it helps clinics stay organized while enhancing client satisfaction and overall patient care.

Key Features

• Automated Call Routing: Directs incoming calls to the appropriate veterinarian or staff automatically, ensuring urgent client inquiries are handled promptly without manual intervention.
• Appointment Reminders: Sends automated reminders via phone or SMS, reducing no-shows and keeping clients informed about upcoming appointments efficiently.
• Two-Way SMS: Allows clients to confirm, reschedule, or communicate questions via text, enabling seamless interaction and improved client engagement.

Pros

• A simple setup allows clinics to get started quickly, minimizing training time and operational disruption.
• Effective automation reduces repetitive tasks, improves efficiency, and ensures timely client communication.

Cons

• Limited analytics restricts detailed reporting, making it harder to track performance and optimize operations effectively.

Pricing

• Starter Plan ($24.95/month, $20/month annual): Includes 30 calls, 24/7 answering, instant call summaries, call recordings & transcription, call transfers, appointment scheduling, text messages, spam blocking, Zapier integration. Additional calls $1.50 each. Try for free.
• Premium Plan ($59.95/month, $48/month annual): Includes 90 calls, all Starter features. Additional calls $1 each. Try for free.
• Pro Plan ($159.95/month, $128/month annual): Includes 300 calls, all Starter features. Additional calls $0.75 each. Try for free.

Ratings

• G2 ratings for UpFirst are not available.

Support Options

• Email, Phone, Chat

7. HappyDoc

What is HappyDoc?

HappyDoc is a veterinary call center solution designed to streamline appointment scheduling, patient follow-ups, and client communication. It helps clinics manage calls efficiently, reduce missed appointments, improve client engagement, and stay organized. By automating routine tasks, HappyDoc enhances operational efficiency while ensuring pets receive timely care and attention.

Key Features

• Call Answering: Handles incoming calls professionally, directs clients to the right staff, and reduces missed calls for better patient care.
  
• SMS Reminders: Sends automated appointment reminders via text, reducing no-shows and keeping clients informed efficiently.
  
• Webchat Integration: Enables real-time chat with clients through your website, improving responsiveness and enhancing overall customer engagement. 

Pros

• Affordable pricing makes it suitable for small veterinary clinics.
• Good for small clinics with limited staff and resources.

Cons

• Basic features limit advanced automation and reporting options. 

Pricing

• Available upon request; contact the provider for detailed plan information.

Ratings

• NA

Support Options

• Phone, Email, Chat, Knowledge Base, FAQs

8. AVA by VetPawer

What is AVA by VetPawer?

AVA by VetPawer is an AI-driven virtual veterinary receptionist that automates calls, appointment scheduling, and client messaging. It streamlines clinic operations, reduces administrative workload, minimizes missed calls, improves client communication, and enhances overall efficiency, helping veterinary clinics provide timely, organized, and professional care to their patients and clients consistently.

Key Features

• AI-Powered Call Routing: Automatically directs incoming calls to the right staff or veterinarian, reducing missed calls and improving response efficiency.
• Appointment Booking: Enables clients to schedule, reschedule, or cancel appointments automatically, minimizing staff workload and no-shows. 
• SMS Reminders: Sends automated text reminders for appointments, ensuring clients stay informed and reducing missed visits. 

Pros

• Specialized for veterinary clinics, tailored to clinic needs.
• Easy integration with existing practice management systems.

Cons

• Limited reporting features restrict detailed performance analysis.

Pricing

• Contact the provider to request detailed plan information.

Ratings

• NA

Support Options

• Phone, Email, Chat, Knowledge Base, FAQs

9. DialZara

What is DialZara?

DialZara is an omnichannel veterinary answering service that automates communication across calls, SMS, and webchat. It streamlines client interactions, manages appointment scheduling, reduces administrative workload, and ensures timely responses. By improving engagement and efficiency, DialZara helps veterinary clinics provide organized, professional, and consistent care for both clients and patients.

Key Features

• SMS and Call Automation: Automates outgoing and incoming calls and texts, ensuring timely client communication without manual intervention.
• Webchat Support: Provides real-time chat on your website, enabling instant query resolution and improving client satisfaction. 
• Appointment Management: Schedules, reschedules, and tracks appointments automatically, reducing no-shows and easing administrative workload.

Pros

• Robust omnichannel support improves communication across multiple platforms. 
• Good customization options allow clinics to tailor features effectively. 

Cons

• Higher cost may not suit small veterinary clinics. 

Pricing

• Business Lite ($29/month): Up to 60 minutes talk time, self-editable prompts, 5 knowledge base uploads, message taking, call transfers, Zapier integration. No contract.
• Business Pro ($99/month): Up to 220 minutes, 10 knowledge base uploads, same features as Lite. No contract.
• Business Plus ($199/month – Most Popular): Up to 500 minutes, unlimited knowledge base uploads, white-glove prompt engineering, full service included. No contract.

Ratings

• NA

Support Options

• 24/7 phone support, live chat assistance, email helpdesk, online knowledge library, and step-by-step guides.

10. DaVoice

What is DaVoice?

DaVoice is an AI-powered veterinary emergency answering service that manages after-hours calls efficiently. It automates client follow-ups, provides detailed call recordings and analytics, reduces administrative workload, prioritizes urgent cases, and improves clinic responsiveness. By streamlining communication, DaVoice ensures timely, professional care and enhances overall client satisfaction and operational efficiency.

Key Features

• AI-Driven Emergency Call Triage: Automatically prioritizes and routes urgent calls to the appropriate veterinarian, ensuring critical cases receive immediate attention.
• Two-Way SMS Follow-Up: Enables clients to confirm, reschedule, or respond via text, improving communication efficiency and reducing missed appointments. 
• Call Recording and Analytics: Records calls and provides actionable analytics to improve service quality, track performance, and optimize clinic operations. 

Pros

• Exceptional emergency call handling ensures urgent cases are never missed. 
• Detailed call analytics provide insights for better decision-making.

Cons

• It may be costly for smaller clinics with limited budgets. 

Pricing

• Business Plan ($159/month, $75 setup): Up to 150 minutes/month, 24/7 AI call answering, spam filtering, live call transfers, transcripts, single-user license, basic chat/email support. Additional minutes $0.25 each.
• Pro Plan ($299/month, $150 setup – Most Popular): Includes 300 minutes/month, auto-scheduling, voice chatbot, SMS reminders, multi-user license, priority chat/email support, monthly AI updates. Additional minutes $0.25 each.
• Enterprise Plan ($499/month, $250 setup): Includes 500 minutes/month, a custom-branded AI assistant, multi-location support, dedicated account manager, priority support, and advanced AI features. Additional minutes $0.25 each.

Ratings

• NA

Support Options

•  24/7 phone support, live chat assistance and email helpdesk

Why is Emitrr the Best AI Answering Service for Veterinarians?

Emitrr AI stands out in the veterinary answering service market thanks to its advanced AI-powered call handling, virtual receptionist capabilities, and comprehensive workflow automation. It streamlines communication, reduces administrative workload, and enhances client engagement, making it a preferred solution for veterinary clinics.

Key Advantages

• Intelligent Call Routing: Ensures incoming calls reach the right department or staff instantly, improving response efficiency and patient care.
• Automated Two-Way Texting: Sends appointment reminders and follow-ups via SMS, allowing clients to confirm or reschedule easily.
• AI-Driven Emergency Triage: Prioritizes urgent cases to guarantee immediate attention, reducing delays and improving patient outcomes.
• Call Analytics & Insights: Provides actionable insights from call recordings and metrics to optimize clinic operations and workflows.
• Omnichannel Support: Consolidates communication from calls, SMS, webchat, and social media into a single, easy-to-manage platform.

Real-World Advantages

• Enhanced customer satisfaction through timely responses and consistent communication.
• Significant reduction in administrative workload via automated workflows.
• Efficient emergency handling using intelligent triage for critical cases.
• High adoption in veterinary clinics due to easy integration and adaptability.

Frequently Asked Questions

Conclusion

Efficient communication is vital for veterinary clinics to provide exceptional care and improve operational efficiency. AI answering services for veterinarians significantly enhance customer experience, reduce administrative burden, and ensure no patient inquiry goes unanswered.

Emitrr stands out as the best choice due to its robust features, seamless integration, and user-friendly interface.

Schedule a demo today and discover how Emitrr can revolutionize your veterinary clinic’s communication!