Best-Appointment-Reminder-Software-

Appointment cancellations are quite a challenge today, and no-shows are even worse, be it for someone involved in the healthcare industry or someone who runs a small business. But what if you could kill two birds with one stone? Fortunately, reducing appointment cancellations and no-shows is possible with appointment reminder software.

Appointment reminder software allows you to send automated reminders to your patients or customers ensuring they show up and save you both cost and money.

But how do you find the best appointment reminder app or software in a pool of options? Don’t worry, we did the research for you, and here is a list of 20 best options that you can possibly find.  

An appointment reminder software is a tool that allows you to send appointment reminders via SMS or emails to your patients or customers. Through an appointment reminder software businesses can remind their customers of the upcoming activities (service visits, office appointments, deadlines) they have scheduled.

An appointment reminder software can deliver these reminders in a variety of ways such as email, SMS, or phone call.

  1. Emitrr
  2. GoReminders 
  3. Brevo Sales
  4. ReminderCall
  5. MessageDesk 
  6. YouCanBookMe
  7. GReminders
  8. Boomerang for Gmail 
  9. Text-EM-All
  10. Doodle 
  11. Mend
  12. Doctible
  13. Dental Intelligence
  14. Tebra 
  15. Appointment Reminder
  16. Acuity Scheduling 
  17. Apptoto
  18. Simple Texting
  19. Mobile Text Alerts 
  20. Engageware
emitrr

Emitrr is one of the best all-in-one customer communication platforms. The company offers multiple useful appointment reminder features and allows businesses to automate appointments and simplify scheduling. Using Emitrr, you can reduce no shows by up to 90%, and not only that; you can even access its other useful customer communication tools such as VoIP calling, group texting, mass messaging, etc., and simply a lot of time-consuming business activities. 

  • Automate appointment reminders via text, email, voice 
  • Seamless system integration with over 500+ apps & tools 
  • Use editable templates to personalize your reminders
  • Automatically write back confirmation status to reschedule or cancel via text message conversations
  • Send personalized follow-ups
  • Define your reminder cadence and frequency
  • Schedule a campaign for unconfirmed appointments, no shows, and last minute cancellations
  • Pause automated campaigns and reminders at any point
  • Ability to add multiple follow-up messages
  • Track and manage the appointment status using analytics & dashboard
  • Add new templates or use existing ones
  • Import a list of contacts easily 
  • Send automated post-appointment feedback messages 
  • Send automated appointment reminders based on the type of visit
  • Write back confirmation into CRM
  • See a List of unconfirmed & confirmed appointments
  • Superior customer service 
  • Easy-to-use interface 
  • Easy to set up dashboard 
  • Multiple useful features
  • Affordable & flexible pricing 
  • Seamless integration 
  • No-show reduction
  • Customizable
  • Versatile
  • Saves time 
  • HIPAA compliant 
  • No major issues with this software 

Emitrr’s is quite affordable. Its pricing starts at $149/month, or you can also opt for the pay-what-you-choose option for greater flexibility. 

  • Capterra: 4.8/5
  • G2: 4.7/5
GoReminders

GoReminders is an all-in-one appointment reminder software that you can use to automatically send reminders to your customers, volunteers, staff, etc. This software is fully customizable, allows recurring or one-off appointments, and is suitable for various businesses, including tattoos, lawyers, etc. You can opt for a free 14-day trial before signing up for a monthly package. 

  • Appointment reminder
  • Text reminders
  • Multiple reminder templates
  • Staff reminders
  • Message sequences
  • Receive client replies
  • Easy-to-use interface
  • No-show reduction
  • Time saving
  • Versatile 
  • Scheduling issues
  • Integration issues
  • Expensive
  • Messaging issues 
  • Starter: $30/month
  • Business: $60/month
  • Premium: $240/month
  • Capterra: 4.9/5
  • G2: 4.9/5
Brevo

Brevo is a user-friendly and unified platform that offers limited albeit useful features for appointment follow-up. Using it, you can offer brilliant customer experience across multiple channels, including SMS, email, and more. Brevo is designed for businesses of all sizes and is a very easy-to-use sales and marketing tool. 

  • Automated reminders and confirmations
  • Appointment follow-up
  • Scheduling notifications
  • Affordable price
  • Automation
  • Ease of use
  • Easy to design email campaigns 
  • Limited options 
  • Limited features
  • Very basic functionality
  • Free
  • Starter: $9 month
  • Business: $18 month
  • Enterprise: Custom price 
  • Capterra: 4.5/5
  • G2: 4.4/5
ReminderCall

ReminderCall is one of the best HIPAA-compliant appointment reminder software that allows you to send automated appointment reminders via call, text, and email. The platform integrates with platforms like EHRs, EMRs, Google Calendar, Spreadsheets, and Microsoft Outlook Live and is known for its helpful customer service. 

  • Call, email, text reminders  
  • Google reminders
  • Patient reminders
  • Long text messages 
  • Good customer support
  • Easy-to-use software
  • Saves time
  • Can set only one-time reminders 
  • Limited features 
  • Less email reminder features
  • Standard: $15.50/month
  • Enterprise: Pay what you use 
  • Capterra: 4.7/5
  • G2: 4.7/5
MessageDesk 

MessageDesk is a unified business texting app that offers SMS functionalities such as group text messaging, one-on-one messaging apart from appointment reminders. Using this software, you can set up one-time or recurring text messages, and compose unlimited pre-saved templates for reminder messages, appointments, etc. 

  • Appointment reminders
  • Scheduled texts
  • Out-of-office messages
  • Automatic autoresponders
  • Easy communication
  • Good customer service
  • Expensive
  • Complex automation
  • Deletion difficulties
  • Starter: $27/month
  • Operator: $54/month
  • Team: $189/month
  • Capterra: 4.8/5
  • G2: 4.7/5
YouCanBookMe

YouCanBookMe is a customer-focused booking and scheduling software that is designed for businesses to streamline their booking process. Using this software, you can create a smooth scheduling process and handle your appointment reminders and no-shows, do follow-ups, and more. This software is free to use, but for more advanced features you will have to switch to a paid plan. 

  • Confirmations and reminders
  • Automated follow-up emails
  • Duration and appointment padding
  • Works across all devices
  • Reminders feature 
  • Google integration
  • Ease of use
  • Booking issues
  • Calendar issues
  • Integration issues
  • Free
  • Paid plan: $10.80/month
  • Capterra: 4.6/5
  • G2: 4.7/5
GReminders

GReminders is a simple yet powerful appointment reminder and online scheduling software that works by seamlessly integrating with Google, Outlook, or Office 365 Calendar. You can send appointment reminders using GReminders via both Email and SMS. You can use some limited features of this software for free and for more options, you can choose to purchase a plan. 

  • Send Email & SMS reminder  
  • Google/Outlook/Office 365 Calendar Integration
  • Client reminder templates
  • Personal reminder templates
  • Ability to personalize the reminders
  • Affordable price
  • Good customer support
  • Issues with calendar 
  • Interface is not that user friendly
  • Limitations with CRM integrations
  • Basic: Free
  • Standard: $8/month
  • Professional: $39/month
  • Business: $99/month
  • Capterra: 4.8/5
  • G2: 4.7/5 
Boomerang for Gmail 

Boomerang for Gmail is a browser extension that you can use for free for making appointment reminders via email. Using this extension, you can schedule meetings from your Google inbox, set up recurring emails, and even make appointment reminders. However, with Boomerang, you can access only limited features. 

  • Response tracking feature that reminds you to take follow ups
  • Click tracking reminder
  • Scheduling options
  • Integration with Gmail/G Suite (Google Apps) 
  • Inbox pause
  • Salesforce & CRM integration
  • Send recurring messages
  • Useful for multiple inboxes or high email volumes
  • Easy email tracking and notifications
  • Updates frequently
  • Very easy to set up and use
  • Scheduling can be confusing at times
  • Difficult to track email threads
  • Buggy software
  • Can’t schedule group meetings
  • Lacks SMS reminders
  • Basic: Free
  • Personal: $4.98/month
  • Pro: $14.98/month
  • Premium: $49.98/month
  • Capterra: 4.7/5
  • G2: 4.6/5
Text-EM-All

Text-EM-All is a mass messaging service that also allows you to send appointments or message reminders for any purpose that you may have. The software offers powerful appointment reminder features like automation, personalization, scheduling, integrations, and much more. You can either choose Text-EM-All’s basic plan for free, or you can upgrade to access more features for a price. 

  • Import contacts
  • Broadcast your message
  • Track results with analytics
  • Templates
  • API access
  • Personalize reminders 
  • Flexible and reliable software
  • Ability to schedule broadcasts 
  • Lags in software
  • Limited features
  • Can’t send mass messages
  • Lacks email capabilities
  • Starter: Free
  • Credit:
  • Monthly: $10/month
  • Capterra: 4.7/5
  • G2: 4.8/5
Doodle 

Doodle is one of the best online scheduling software, and it allows you to set up automatic appointment reminders at ease during different time intervals. This software is known for its wide suite of user-friendly calendar tools that you can use to set reminders and perform other business-related tasks. 

  • Set deadlines and automated reminders
  • Ask customizable questions
  • Group poll option 
  • Connect with Google Calendar, iCloud, Microsoft Office 365 and MS Exchange
  • Great scheduling efficiency 
  • Easy-to-use 
  • Saves a lot of time
  • Response monitor
  • Multiple polls or calendar options 
  • Lacks a lot of features 
  • Issues with syncing and notifications
  • Email to text notification feature is lacking 
  • Free: 0
  • Pro: $6.95/user/month
  • Team: $8.95/user/month 
  • Capterra: 4.6/5
  • G2: 4.4/5
Mend

Mend is a healthcare communication platform that you can use to connect with your patients anywhere and at any time. Using this software you can send appointment reminders, schedule messages, and get patient engagement and intake forms, among others. The company is suitable for medium to large-scale healthcare organizations with over 20 members. 

  • Custom from, reply to, and reminder content
  • Bulk notifications
  • Post-visit surveys
  • HIPAA-secure messaging
  • Recalls
  • Multiple languages
  • Calendar invites
  • Location address to Google Maps
  • AdvancedMD
  • athenaOne
  • eClinicalWorks
  • Exym
  • Kipu
  • NetSmart myAvatar
  • NetSmart myEvolv
  • NextGen EHR & PM
  • and more…
  • Seamless integration 
  • Easy patient communication and scheduling
  • HIPAA compliant 
  • Glitchy software 

Not available 

  • Capterra: 4.5/5
  • G2: 4.7/5
Doctible

Doctible is a popular patient and reputation management software that helps healthcare practices reduce their no-shows and retain their patients. For this, the platform offers many capabilities, including 2-way-texting, reminders, smart scheduler, patient recalls, and more. 

  • Reminders based on the type of visit
  • Follow up with no-shows
  • Automate reminders
  • Appointment Scheduling
  • Reminder templates
  • Write back confirmation into CRM
  • drChrono
  • Ortho2
  • DentiMax
  • Dentech
  • Sensei
  • Opendental
  • Dentrix
  • And more..
  • Excellent customer service
  • Ease of use
  • Poor integration with practice management software
  • Expensive
  • Campaigns can only be emailed and not able to text if over 500 people
  • Gold: $199/month
  • Gold plus: $299/month
  • Platinum: Custom
  • Capterra: 4.8/5
  • G2: 4.5/5
Dental Intelligence 

Dental intelligence is an end-to-end practice performance and medical appointment reminder software. The platform caters to dental practices of any size, and one can take advantage of the many products it offers, including online scheduling, reminders and confirmations, digital forms, and more. 

  • Customize reminders 
  • Personalize message
  • Appointment reminder automation
  • Send text & business SMS reminders
  • Follow up result tracker

N/A

  • Customer support
  • Plenty message filters
  • Log in/Log out issues 
  • User interface can be improved
  • Understanding & learning the software is difficult

Not available

  • Capterra: 4.6/5
  • G2: 4.8/5
Tebra 

Tebra is a well-known patient communication software and amongst its many useful features, it allows you to make appointment reminders via email, text, and call. The software seamlessly integrates with a number of platforms, making it easy for you to get started. Here are some more details about Tebra.

  • Online scheduling
  • Appointment reminders
  • Patient intake
  • Text messaging
  • Patient portal

N/A

  • SMS & email functionality
  • Simple and fast set up
  • User friendly 
  • Issues with billing
  • Slow service
  • Clunky software

$125 per month

  • Capterra: 3.9/5
  • G2: 4.1/5
AppointmentReminder

Appointment reminder is a popular and useful software that helps healthcare professionals and even businesses to send timely reminders via email, text, and voice. The platform is highly customizable and it allows you to send multiple reminders and follow-up messages at the same time. Here are some more details on the Appointment reminder. 

  • SMS, voice message, and email reminders and confirmations
  • Customizable reminders with templates
  • Integrates with your online calendar
  • Two-way conversations
  • Post appointment followup
  • Advanced syncing features
  • Google Calendar
  • Office 365
  • Zoho
  • iCal
  • Teamup
  • Retail CRM
  • Zoom
  • Excellent customer service
  • Easy functionality and adaptability
  • Useful features 
  • Can’t export customer list
  • Intricate setup process
  • Scheduling two appointments with the same time is complex
  • Standard: $29/month 
  • Pro: $49/month
  • Enterprise: $149/month
  • Capterra: 4.8/5
  • G2: 4.5/5
Acuity Scheduling 

Acuity Scheduling is an extremely useful and flexible scheduling software that is designed for small businesses. Whether you want to offer classes, consultations, appointments, excursions, etc You can use Acuity scheduling software for the same. You can not only make bookings but send out reminders, follow-up messages, and more. 

  • Reminders based on the type of visit
  • Write back confirmation into CRM
  • Reminder templates
  • Appointment Scheduling
  • Automate reminders
  • Mailchimp 
  • Constant Contact
  • AWeber
  • ConvertKit
  • Simplero
  • Salesforce
  • Zoho
  • Wufoo
  • Zoom
  • Joinme
  • GoToMeeting
  • And more..
  • Numerous integrations
  • Organized and easy to navigate
  • Ability of multiple users
  • Affordable pricing
  • Time blocking can be confusing
  • App instability 
  • Emerging: $16/month
  • Growing: $27/month
  • Powerhouse: $49/month
  • Enterprise: Custom 
  • Capterra: 4.8/5
  • G2: 4.7/5
Apptoto

Apptoto is an automated small business appointment reminder, client messaging and online scheduling platform that allows businesses to reduce no shows, contributing towards growth. This software can virtually link with any calendar including Outlook, Microsoft Exchange, Salesforce, Clio, and more to display upcoming events and appointments. Here are some more information on this software: 

  • Booking and follow up messages
  • AI-Powered multilingual messaging
  • Auto replies
  • Two-way messaging
  • SMS consent management
  • Voice and text reminders
  • Microsoft Exchange
  • Salesforce
  • Outlook Desktop
  • iCloud
  • Google Calendar
  • Office 365 / Outlook.com / Live / Hotmail
  • MR / EHR Systems
  • Stripe
  • PracticePanther
  • Easy set up
  • Great customer service
  • Rich in features
  • Robust customization
  • Technical issues
  • Issues with integration

$39 per month 

  • Capterra: 4.8/5
  • G2: 5/5
Simple Texting

Founded in 2010, Simple Texting is a popular SMS texting service that allows businesses to send text messages for a variety of purposes. Simple Texting also offers appointment reminder capability with useful tools such as a custom message option, two-way texting, and more. Here’s detailed information about Simple Texting: 

  • Reminder scheduling 
  • Custom messages
  • Two-way texting
  • Import contact list
  • Analysis dashboard 
  • Zapier
  • Salesforce
  • Mailchimp
  • Hubspot
  • Slack
  • Podio
  • Follow up Boss 
  • And more
  • Easy-to-use interface
  • Allows two-way texting
  • Good Customer support
  • Easy to set up
  • Billing issues 
  • Text limit issues
  • Issues with SMS sending and receiving

$39/month +$4 one-time carrier registration

  • Capterra: 4.7/5
  • G2: 4.7/5
Mobile Text Alerts 

Mobile Text Alerts is an easy-to-use SMS marketing software that offers multiple capabilities including sending appointment reminders, recurring messages, drip campaigns, etc. The platform offers multiple pricing options, 1000+ integrations and a number of useful appointment reminder features as shared below. . 

  • Automated sending 
  • Integration with your calendar services
  • 2-way messaging inbox
  • Add contacts in your database with 6 flexible opt-in methods 
  • Message automation with SMS API
  • Google Calendar
  • Calendly
  • Zoho
  • Zoom
  • Hubspot
  • Mailchimp
  • Salesforce
  • And more 
  • Ease of use 
  • Affordable plans
  • Multiple integrations
  • Good customer support
  • 2-way texting
  • Poor interface design 
  • Limited functionality
  • Issues with sending and receiving SMS
  • Product is at infant stage

Mobile Text Alert offers 8 different types of plans based on the number of messages you want to send. The pricing starts at $20 a month for 500 messages and goes up to $874 a month for 50,000 messages. 

  • Capterra: 4.6/5
  • G2: 4.6/5
Engageware

Engageware is an industry-leading organization that provides appointment scheduling and reminder solutions to both small and enterprise organizations. For this, the company offers plenty of useful features and a handful of integrations to solve complex scheduling problems in industries such as retail, banking, etc. 

  • Omnichannel scheduling
  • Advanced appointment routing
  • Smart resource matching
  • Personal calendar sync
  • Reporting and Analytics
  • Automated reminders
  • Custom availability
  • Vidyo
  • WebEx
  • GoToMeeting
  • Zoom
  • POP I/O
  • Join.me
  • Invo Video Banking
  • Google Hangouts
  • Microsoft Teams.
  • Easy to customize 
  • Plenty of useful features
  • Slow customer support
  • Difficult set up process 
  • Issues with calendar 
  • $78 per year for individuals 
  • $149 for businesses 
  • Capterra: 4.2/5
  • G2: 4.4/5

Shuffling between softwares could cost a lot of money and lead to massive loss of time, so here are some things that you should consider when buying appointment reminder software for your business or practice and then make the decision accordingly. 

Some people prefer SMS, while others prefer emails or even calls as a source of communication. So when buying an appointment reminder software for your business, make sure to look for an option that allows you to send automated reminders and follow-ups via the three most preferred channels: SMS, Email, and Calling. This simple feature alone can reduce no shows, offer a more customized user experience, and increase customer satisfaction. 

A good appointment reminder software is one that seamlessly integrates with your existing calendar or tools. In this case, especially Google Calendar, Outlook, Apple, Microsoft 365 calendar, etc. that most people use to schedule appointments and bookings. Additionally, these client or patient reminders should be straightforward and easy to implement. Regardless of the software you choose, the whole process should not take more than three minutes per day for your staff. By picking the right software with integrations that are most useful to you, you can ensure the reminder process is painless for your staff. Some of the best software in this regard are Emitrr, which offers 500+ integrations, and Text-EM-All, Doodle, etc. 

What good is a software that does not save your precious time? Imagine writing reminder messages every time for different customers, for different timings, for different purposes. Surely, you would want something that does maximum work with minimal effort. For this reason, it is important to look for an appointment reminder software that offers customizable templates. For example, by using software like Emitrr, you can customize the sender name, email address, phone number and add personalization tags to messages — for example, first name — for an additional human touch.

Appointment reminders are just the first step in bringing in an existing or a new customer to your clinic or business. What about the aftermath of once they have taken a service, what’s next? You should look for an appointment reminder software that also offers features like post-appointment feedback, data analytics, two-way texting, and more so that you can find out what your customers or patients love about your service and if there’s anything you need to improve on. 

As a business owner, you must allocate your resources wisely, and so if you do not know how useful an appointment reminder software for business can be, then here are some points you must know: 

Missed appointments or bookings could be quite a costly affair for businesses. Studies show that in the healthcare sector, no-shows can account for $150 billion in cost, and for small businesses, a missed appointment can lead to a waste of time and money affecting the already thin margins. This is the most important reason why SMS appointment reminder software is important. By automating appointment reminders, you can keep your customers informed about their upcoming appointments, reducing no-shows. And in case they inform you that they will not be able to make it, then you can still make money by reserving their spot for someone else. 

Efficient appointment reminder app or software allows you to set up automated follow-up messages on no-shows. What this means is that in case your patient or customer misses their appointment with you, then they can receive an automated follow-up message asking them to book their appointment for an alternate day. So essentially, by utilizing automated reminders, you are not only saving precious time but are also opening a window of opportunity to retain your existing customers or a new lead. 

By sending appointment reminders, especially in healthcare, you can make your patients feel that you care about them. So is the case with other businesses. No person would want to miss an important appointment and then get on the waitlist again. So, by sending timely reminders, you can help your patients or customers and remind them to clear up their day, which in turn helps in improving patient satisfaction and loyalty. 

Don’t know what to include in an appointment reminder SMS or email? You don’t have to send manual reminders. Here are some useful appointment reminder templates that you can use. 

After reviewing 20 most popular appointment reminder software for small businesses and for healthcare businesses, we have found Emitrr to be the best pick. Here is why Emitrr is the best appointment reminder software:

  • Automation: Emitrr allows you to automate your appointment reminders, so you do not have to worry about composing and sending a message every day. Simply set the appointment date and time, name, reminder message, etc. and schedule it.
  • Scheduling: You can cancel, update, or schedule the automated messages for a later day and time.
  • Omni-channel options: Send appointment reminders via SMS, emails, or voice messages to cater to people with different preferences.
  • Seamless Integrations: Emitrr seamlessly integrates with over 500 tools and software including tools for appointment scheduling such as Google Calendars, Calendly, etc.
  • Customizable templates: Emitrr allows you to customize your appointment reminder message template by using properties such as name, number, email, etc. 
  • Set reminder cadence: Define the cadence and frequency of your messages and emails on a weekly, daily, hourly, or same-day basis.
  • Track responses: Smartly manage your time by tracking the appointment status and never letting any slot go empty.
  • Write back confirmation status: Emitrr offers the option to your customers to write back and confirm their appointment status. This allows you to utilize the empty slot for someone else.
  • Pause automated campaigns: Pause automated appointment campaigns whenever you want and send personalized follow-ups. 
Are there apps that can remind you of appointments?

Yes, there are many free and paid appointment reminder software and apps that you can use to send automated reminders to your customers or patients. Some of the best appointment text reminder apps are:
Emitrr 
Doodle
Apptoto
Text-EM-All
Doctible, etc. 

Can Google send appointment reminders?

Yes, Google can send appointment reminders, but there is a limitation to which you can use it. If you run a business or a healthcare or dental clinic, then it is advisable for you to look for an automated text reminder service that allows for 2-way texting, email and calling feature, post-appointment feedback feature, and more. 

What is an appointment reminder system?

An appointment reminder system is a precious tool that business owners or healthcare practitioners can use to notify their customers or patients of their appointments some days or even hours in advance of the pre-confirmed date. 

Which is the best appointment reminder software for small business owners?

With features like 2-way-texting, 500+ integrations, cadence setter, customization, appointment reminder templates, and more, we think Emitrr is the best appointment reminder software for small business owners. 

After reviewing 20 best automated appointment reminder systems, we can conclude that Emitrr is the best option that one can choose- be it dental practitioners, small business owners, or healthcare professionals. This is because Emitrr ticks all the right boxes in terms of features, pricing, user-interface, integrations, and more. By using the best appointment reminder software for business and using the best practices for appointment reminders you can benefit greatly.

So ff you want to reduce your no-shows by up to 90% and increase your revenue then you must get in touch with Emitrr today. 

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