Author Archives: Aditi Gupta

VoIP for Orthopedic Surgery Practice: An Introduction In the orthopaedic world, phone calls remain the primary means of interaction between patients and providers, who are responsible for communicating guidance and information to patients during these calls. However, the practice of … Read More

Introduction to Texting for Orthopedics “A broken call-flow can hurt as much as a broken bone.” In orthopedic practice, time matters. Surgeons are juggling imaging results, casting-room queues, and post-op check-ins, just as patients are juggling pain, mobility restrictions, and … Read More

Introduction to Texting for Radiologists Healthcare communication has undergone significant evolution over the past decade. As patients have grown accustomed to instant digital experiences in retail and banking, they now expect similar convenience from healthcare providers. Text messaging in healthcare … Read More

Introduction  Your patients may never walk into your clinic before first walking through your reviews. In 2025, what people write online is just as important as what they say in person. Your online reputation, defined by reviews, is crucial to the … Read More

Introduction Online reviews have become a powerful influence in how patients choose their healthcare providers. A steady stream of positive reviews not only builds trust but also boosts local search visibility, making healthcare reputation management critical to patient acquisition. Whether … Read More

Introduction Patient feedback has become more than just a metric—it’s a strategic tool for improving care quality and operational efficiency in healthcare. By actively listening to patients, clinics can fine-tune their services, elevate treatment outcomes, and enhance the overall patient … Read More

Introduction Faxing remains a core part of communication in the healthcare industry, with providers regularly exchanging lab results, referrals, insurance forms, and more. However, traditional fax machines pose serious security and compliance risks. With increasing concerns around patient data privacy … Read More

Introduction The healthcare revenue cycle is more complex than ever, with increasing administrative tasks, regulatory requirements, and patient expectations placing pressure on medical practices. Managing this cycle—from patient registration to denial management—demands not just accuracy but also efficiency. As a … Read More

Introduction Speech therapy clinics face many communication challenges today. Therapists often struggle to give every patient enough attention, keep up with paperwork, and make sure instructions are clear, especially when patients have different languages, ages, or abilities. Missed messages, slow … Read More

Introduction Your business depends on good communication every day, like order updates, tracking shipments, and quick alerts to keep everything moving smoothly. But what happens when messages get lost, shipments are late, or your team can’t respond fast enough to … Read More