Author Archives: Aditi Gupta

In a busy podiatry clinic where timely consultations, follow-ups, and emergency care calls directly impact patient outcomes, outdated phone systems just don’t fit. Healthcare practices lose an estimated 20% of their new patient leads due to missed or mishandled phone … Read More

Text messaging is becoming one of the increasingly preferred radiology communication tools. It offers a faster, more convenient way to coordinate with patients, technicians, and referring physicians, especially when dealing with time-sensitive imaging procedures. However, given the sensitive nature of … Read More

Introduction: Digital Foundations of Orthopaedics In orthopedics, efficient communication is essential and can often be the difference between optimal recovery and negative outcomes. Whether sending pre-operative instructions, reminding patients about their post-operative exercises, or providing updates to families while a … Read More

It’s very usual for healthcare professionals to communicate with patients and the internal team as well. This is especially important in the case of podiatrists who diagnose and treat conditions of the feet, ankles, and lower legs. Establishing a good … Read More

VoIP for Orthopedic Surgery Practice: An Introduction In the orthopaedic world, phone calls remain the primary means of interaction between patients and providers, who are responsible for communicating guidance and information to patients during these calls. However, the practice of … Read More

Introduction to Texting for Orthopedics “A broken call-flow can hurt as much as a broken bone.” In orthopedic practice, time matters. Surgeons are juggling imaging results, casting-room queues, and post-op check-ins, just as patients are juggling pain, mobility restrictions, and … Read More

Introduction to Texting for Radiologists Healthcare communication has undergone significant evolution over the past decade. As patients have grown accustomed to instant digital experiences in retail and banking, they now expect similar convenience from healthcare providers. Text messaging in healthcare … Read More

Introduction  Your patients may never walk into your clinic before first walking through your reviews. In 2025, what people write online is just as important as what they say in person. Your online reputation, defined by reviews, is crucial to the … Read More

Introduction Online reviews have become a powerful influence in how patients choose their healthcare providers. A steady stream of positive reviews not only builds trust but also boosts local search visibility, making healthcare reputation management critical to patient acquisition. Whether … Read More

Introduction Patient feedback has become more than just a metric—it’s a strategic tool for improving care quality and operational efficiency in healthcare. By actively listening to patients, clinics can fine-tune their services, elevate treatment outcomes, and enhance the overall patient … Read More