Author Archives: Bhumika Jain

Is Texting a Patient Name a HIPAA Violation? 

Introduction Texting is a fast and convenient way to communicate, but it carries risks. Imagine losing a patient’s trust—or facing hefty fines—because of one careless text message. The critical question for healthcare providers is: Is texting a patient’s name a … Read More

How To Use Text Abbreviations In Business Text Messaging?

Introduction In marketing, text abbreviations help communicate the right message to the customer while keeping it short and sweet. Often, businesses struggle with delivering the message while staying within the character limit. Businesses can streamline communication with their customers in … Read More

Texting Etiquette For Business Messaging

Introduction While we know that texting has been reaping enormous benefits for businesses with its high open rate (98%) and engagement rates, we might sometimes find ourselves at a crossroads when it comes to knowing the texting etiquette for businesses. … Read More

A Complete Guide To Veterinary Client Communication

Introduction to veterinary client communication A seamless and meaningful exchange of information between veterinarians and pet parents is the most important aspect of improving animal health outcomes. A means for strengthening the veterinarian-client relationship, promoting excellent animal care, and enhancing … Read More

5 Best VoIP Phone Systems for Insurance 

Introduction Are you tired of traditional landlines and looking for a modern solution for your insurance company? We’ve got you covered with cutting-edge VoIP services designed specifically for the insurance industry, making everyday operations smoother and more efficient. Do you … Read More

How to Send Reminder Texts? 

Introduction “SMS is not just a tool; it’s a lifeline for businesses to connect with their customers, providing immediate feedback and fostering loyalty.” – Marc Benioff, Co-Founder and CEO of Salesforce” Missed appointments are more than a minor inconvenience; they … Read More

How To Set Up VoIP For Your Business: A Complete Guide

Introduction The rise of VoIP (Voice over Internet Protocol) has revolutionized the way businesses communicate. Current projections estimate the VoIP market will expand to hit $236.25 billion by 2028, representing an impressive compound annual growth rate of 11.8%. Did you … Read More

How to Convert Voicemail to Text?

Introduction Need help to stay on top of all your voicemails? You’re not alone. A staggering 80% of professionals report missing critical details because they can’t manage their voicemail effectively. Sifting through lengthy voice messages is time-consuming and can lead … Read More

How to Send Business Text Messages?

Introduction Are your texts going unnoticed, buried under a mountain of spam? In a world where attention spans are shrinking, businesses can’t afford to let their messages go unread. Here’s a stat that might surprise you: text messages boast an … Read More

How To Respond To Reviews: A Complete Guide For Businesses

Introduction Are you aware that 93% of consumers say online reviews influence purchasing decisions? If your business actively responds to customer reviews, you’re taking advantage of a golden opportunity to shape your brand’s reputation. Today, more than ever, ignoring positive … Read More