Author Archives: Bhumika Jain

Introduction  Are you also facing challenges while handling multiple inbound calls, all coming at the same time? Don’t worry! Automatic Call Distribution (ACD) software is an advanced technology that solves all your customer call issues. It makes handling daily call … Read More

Introduction Is your business losing customers because they can’t find you online? Potential customers may search for a service you offer, but if your information doesn’t appear at the top, they could choose a competitor instead. With 46% of all … Read More

Introduction  Did you know that VoIP technology allows any internet-enabled device to function like a phone? That’s right! An entire generation today heavily relies on text messaging as their primary form of communication. According to multiple sources, text messaging has … Read More

Introduction  SMS marketing for gyms is a powerful way to connect with members and keep them engaged. With an incredible 98% open rate, text messages are much more likely to be seen than emails or social media posts. This means … Read More

Imagine the end of the rainbow is at your doorstep. A pot of gold is waiting for you, only if you just open the door. You must be thinking why are they making this analogy in a blog about missed … Read More

Introduction  “Hey, thank you for calling us. For inquiry, press ONE. For payment-related information, press TWO. For issues with your account, press THREE. To directly speak to the customer support executive, press FOUR.”  Have you ever called a service provider … Read More

Introduction  Website chatbots are transforming the way businesses communicate with their customers. Companies use website chatbots primarily to enhance customer experience by quickly resolving user queries.  Often, one is looking for a quick query resolution, but unfortunately, it’s past business … Read More

Introduction  SMS has been one of the most reliable forms of communication since the inception of modern-era communication channels. From personal updates to critical notifications, text messages have been the primary way to share important information such as educational alerts, … Read More

Introduction Christmas is a special time for everyone, marking a season of joy, reflection, and connection. It’s an opportunity to pause and appreciate the relationships we’ve built over the years. Families come together, and mega events are planned months before, … Read More

Introduction We know how important it is for Churches to stay connected to their congregation. The very essence of a Church lies in how connected and supported its members feel. Times have changed, and people live a significantly fast-paced life … Read More