Author Archives: Bhumika Jain

Introduction  Every major industry today relies on call centers to maintain a high level of customer service and support. From healthcare and banking to retail and telecom, having a responsive call center ensures that customer inquiries and issues are handled … Read More

Online reviews act as an important factor in shaping a business’s reputation. Potential customers often trust what others have to say about your business, and a single negative or fake review can influence their decision to engage with you. With … Read More

Introduction But getting more reviews isn’t always easy. Many businesses struggle to consistently collect feedback or fail to encourage satisfied customers to leave a review. If you’re finding it hard to leverage reviews for growth, you’re not alone—many businesses face … Read More

Introduction  Everyone today is obsessed with online shopping and is extremely used to the ease of getting parcels dispatched directly at the convenience of their homes. But have you ever wondered how dispatch and logistics companies run smoothly and deliver … Read More

Introduction  Are potential customers unable to find your business online? With over 5.9 billion Google searches happening daily, not being visible can cost you countless opportunities. In fact, businesses that aren’t listed on Google often struggle with credibility, and visibility, … Read More

Introduction  Are you also facing challenges while handling multiple inbound calls, all coming at the same time? Don’t worry! Automatic Call Distribution (ACD) software is an advanced technology that solves all your customer call issues. It makes handling daily call … Read More

Introduction Is your business losing customers because they can’t find you online? Potential customers may search for a service you offer, but if your information doesn’t appear at the top, they could choose a competitor instead. With 46% of all … Read More

Introduction Did you know that VoIP technology allows any internet-enabled device to function like a phone? That’s right! An entire generation today heavily relies on text messaging as their primary form of communication. According to multiple sources, text messaging has … Read More

Introduction  SMS marketing for gyms is a powerful way to connect with members and keep them engaged. With an incredible 98% open rate, text messages are much more likely to be seen than emails or social media posts. This means … Read More

Imagine the end of the rainbow is at your doorstep. A pot of gold is waiting for you, only if you just open the door. You must be thinking why are they making this analogy in a blog about missed … Read More