Author Archives: Juilee Deshmukh

Softphone vs hardphone

Softphone vs Hardphone [Comparison, Insights, + More]

Introduction Is your business still facing challenges stemming from outdated communication systems? Traditional hardphones, once the backbone of corporate communication, now present numerous issues hindering productivity and collaboration. You might have experienced problems such as: In contrast, the rise of … Read More

Call Management Software

Call Management Software: The Ultimate Guide

Introduction Always remember that every missed call is a missed opportunity. It has also been proven that 85% of customers won’t call back if their first attempt goes unanswered. That’s a huge risk for any business to consider. Efficient call … Read More

Call Queuing

Master Call Queuing: Guide To Optimize Your Business Operations And Improve Customer Experience

Introduction In today’s world, where customer satisfaction is the top priority, the quality of your support services can make or break your business. As customers become more confident in your products and services, sales are likely to rise. However, with … Read More

A Guide To Understanding Healthcare Payment Processing

A Guide To Understanding Healthcare Payment Processing

Introduction Did you know that over 50% of healthcare consumers now expect more online interactions with providers, including bill payment? Patients are no longer satisfied with traditional methods. Instead, they prefer intuitive, mobile-friendly payment options that allow them to easily … Read More

Top 10 Verizon Alternatives To Look in 2025

Top 10 Verizon One Talk Alternatives For Businesses

Having the right communication tool is crucial for business success. There was an era when Verizon One Talk was popular amongst multiple business owners and some leading companies.  Multiple users are now questioning whether it is the best option for … Read More

Top 10 Cloud Communication Platforms for Businesses

Top 10 Cloud Communication Platforms For Businesses

Introduction Effective communication is the heartbeat of any thriving organization. In today’s fast-paced world, where teams and customers are spread across cities, countries, and time zones, staying connected is more important than ever. That’s where cloud communication solutions come in, … Read More

Revolutionizing Modern-Day Healthcare With Healthcare Mobile Marketing

Revolutionizing Modern-Day Healthcare With Healthcare Mobile Marketing

Introduction Mobile devices have become the go-to communication tool worldwide. As of April 2024, there were over 5 billion active social media users, and this number is expected to grow to nearly 6 billion by 2027! As more people rely … Read More

VoIP Cell Phones: Why Should You Consider Making the Switch Today?

VoIP Cell Phones: Why Should You Consider Making the Switch Today?

Introduction Your business relies on a legacy communication system, where:  While it works, legacy communication systems can become clunky and time-consuming as traffic increases. With competitors upgrading to VoIP cell phones, existing and new customers expect quick responses and seamless … Read More

Video texting guide for businesses

A Guide To Zoom SMS Integration

Introduction In today’s fast-paced business world, clear communication is key. While Zoom is a popular choice for virtual meetings, its SMS feature often leaves users wanting more. Many find it difficult to manage customer messages due to limitations like being … Read More

Hospitality VoIP Phone Systems

Top 10 Hospitality VoIP Phone Systems

What is considered to be the best hotel stay experience? For me, it is surely the room service orders. Imagine a guest’s stay at your hotel where they seem to be a little demanding and constantly call for the services … Read More