Author Archives: Juilee Deshmukh

Introduction In today’s world, where customer satisfaction is the top priority, the quality of your support services can make or break your business. As customers become more confident in your products and services, sales are likely to rise. However, with … Read More

Introduction Did you know that over 50% of healthcare consumers now expect more online interactions with providers, including bill payment? Patients are no longer satisfied with traditional methods. Instead, they prefer intuitive, mobile-friendly payment options that allow them to easily … Read More

Having the right communication tool is crucial for business success. There was an era when Verizon One Talk was popular amongst multiple business owners and some leading companies.  Multiple users are now questioning whether it is the best option for … Read More

Introduction Effective communication is the heartbeat of any thriving organization. In today’s fast-paced world, where teams and customers are spread across cities, countries, and time zones, staying connected is more important than ever. That’s where cloud communication solutions come in, … Read More

Introduction Mobile devices have become the go-to communication tool worldwide. As of April 2024, there were over 5 billion active social media users, and this number is expected to grow to nearly 6 billion by 2027! As more people rely … Read More

Introduction Your business relies on a legacy communication system, where:  While it works, legacy communication systems can become clunky and time-consuming as traffic increases. With competitors upgrading to VoIP cell phones, existing and new customers expect quick responses and seamless … Read More

Introduction In today’s fast-paced business world, clear communication is key. While Zoom is a popular choice for virtual meetings, its SMS feature often leaves users wanting more. Many find it difficult to manage customer messages due to limitations like being … Read More

What is considered to be the best hotel stay experience? For me, it is surely the room service orders. Imagine a guest’s stay at your hotel where they seem to be a little demanding and constantly call for the services … Read More

Did you know that by 2025, a staggering 75% of workplace conversations will be recorded and analysed, reshaping how companies operate? With over 60% of businesses relying on VOIP technology, it’s clear this innovation is more than just a passing … Read More

Introduction How can you ensure each call feels personal in a world where customer experience is everything? VoIP caller ID software offers the solution, instantly providing your team with caller information like their name, history, and reason for calling – … Read More