Author Archives: Shefali Jain

Introduction Did you know that people read text messages within just five minutes of receiving them, no wonder why texting services are still used by many successful businesses as a communication and marketing tool.  Looking at the growing adoption of … Read More

Introduction Reputation management involves monitoring and managing how customers perceive your brand online and then taking necessary actions to fix any gaps. No matter whether you have a healthcare practice, a startup, a home service business, etc, your online reputation … Read More

Introduction  The global SMS marketing industry is expected to reach a valuation of $84 billion by 2030. One of the major reasons for this growth is the adoption of SMS marketing by a majority of businesses to manage customer relationships.  … Read More

Introduction  Patient retention refers to the ability of healthcare providers to retain patients by keeping them engaged in their healthcare and by offering them a great patient experience. Since the money and time spent on marketing strategies for acquiring new … Read More

Introduction Not a lot of people reach out to dentists, partly because of the expensive price tag that comes with dental treatments and partly because of the lack of engagement that patients have in their dental care. This poses a … Read More

Introduction  Running a dental clinic is not a cakewalk; from managing dental patients to scheduling appointments and sending out reminders, there is often so much involved that it can get quite challenging to juggle things without any external help. Thankfully, … Read More

Introduction  Appointment cancellations are quite a challenge today, and no-shows are even worse, be it for someone involved in the healthcare industry or someone who runs a small business. But what if you could kill two birds with one stone? … Read More

Introduction Inefficiencies in healthcare often lead to loss of patients, legal issues, low staff morale, lower revenue, and more. And if there is one single solution and problem that we can think of for all these issues then that is- … Read More

Introduction Patient experience is being globally recognized now and has slowly carved a dimension of its own. While there are many important aspects of a healthcare system, patient experience is something that you just cannot afford to overlook, and this … Read More

Introduction  Are you confused between RingCentral vs 8×8 and wondering which one you should choose for your business? We understand how important choosing the right VoIP software is for a business, as it can make or break their first customer … Read More