Author Archives: Shruti Subramanian

Introduction In today’s fast-paced digital world, effective communication forms the backbone of every successful business. As technology evolves, Voice over Internet Protocol (VoIP) systems are transforming how businesses interact with their customers. Among these innovations, VoIP call tracking and call … Read More

Introduction Voice over Internet Protocol (VoIP) technology has revolutionized communication by allowing voice calls over the Internet instead of traditional telephone lines. Central to modern communication systems is the caller ID feature, which provides critical information about incoming calls. Caller … Read More

Introduction Voice over Internet Protocol (VoIP) is revolutionizing the way we communicate by enabling phone calls through the internet rather than traditional telephone lines. But what exactly is VoIP, and why is it becoming so popular? In this blog, we’ll … Read More

Introduction  Unified communication in healthcare took its first steps with the widespread adoption of EMRs and EHRs dating back to the 1960s. This step revolutionized the storage and safety of patient medical records by abandoning the then-used paper medical records. … Read More

Introduction  Have you ever heard the word telephony and wondered if it is just a misspelled word? A typo for telephone, perhaps? Telephony system is actually a word that defines the technology that allows the electronic transmission of voice, video, … Read More

Introduction Managing a home service business requires a constantly active communication channel. Whether it be with your staff or your customers. Scheduling is a primary task for all home service businesses. This can be achieved through a home service scheduling … Read More

Introduction  A shared SMS inbox is a critical feature for businesses. It allows any available team member to respond to customer queries and increase response time among many things. Businesses may not be able to use existing inboxes on an … Read More

Introduction to dental office text messaging With the majority US population using text messaging for both personal and professional purposes, it is quite clear that this form of communication is effective, not just in terms of costs, but also time … Read More

Admittedly, there are more financial barriers to dental care than other kinds of healthcare, and, consequently, an estimated 37 million Americans don’t have dental insurance. But as technology improves over time, so do the possibilities for dental innovation. This is expected … Read More

Introduction  Maintaining a good relationship with your clients as well as your staff is a task that requires constant effort. Business text messaging is the perfect medium to build such lasting relationships. The mass text messages that you send out … Read More