Author Archives: Shruti Subramanian

Introduction  You can really think of faxing like a two-way street. One side brings information in (inbound), the other sends it out (outbound). And while it might sound like ancient tech, faxing is still a daily reality for businesses in … Read More

Introduction Believe it or not, faxing is still alive and kicking in many businesses today. In fact, about 17% of companies worldwide still rely on faxing for critical operations. With even higher usage in healthcare, legal, and government sectors. At … Read More

Introduction When you think of faxing, you might picture an old machine from the ‘80s collecting dust in the corner of an office. But guess what? Fax is far from dead. In fact, the global fax services market was valued … Read More

Introduction Have you ever seen your team jumping between portals, inboxes, and half-finished forms just to get one patient ready? You already know the issue. It is not that you need another tool. It is that everything you use does … Read More

Introduction Ever had one of those weeks where everything feels scattered? You’re chasing form submissions, waiting on approvals, sending reminders, and jumping between multiple tools just to get one task done. That is usually the moment teams realise they do … Read More

Introduction Picture two clinics on a busy Monday morning. At Clinic A, the phone won’t stop. The front desk is swamped. People are calling to book, cancel, or ask about insurance. Voicemails are piling up. Yesterday’s calls? Still unanswered. Everyone’s … Read More

Introduction Faxing has been a trusted way to send documents for decades, especially in industries like healthcare, legal, and insurance. But as technology evolves, so do the tools we use to communicate. Today’s businesses need secure, flexible, and efficient solutions … Read More

Introduction Picking a digital communication tool shouldn’t feel like decoding a tech manual. You just want something that works well, keeps things smooth for your team, and doesn’t make your customers jump through hoops. Concord, iFax, and Emitrr all help … Read More

Introduction Ever called a business, got transferred around, and had to explain your issue three times? Isn’t that the worst?! Traditional call transfers can be slow, confusing, and honestly just frustrating. That’s where AI steps in to save the day. … Read More

Introduction Call forwarding is super handy when you can’t answer the phone. You’ve probably asked yourself how do I forward my calls or played around with call-forwarding settings before heading into a meeting or stepping away from your desk. But … Read More