Author Archives: Shruti Subramanian

Introduction If you’ve spent any time working in healthcare, you’ve probably come across Spruce Health. It’s that go-to platform a lot of clinics use to handle pretty much everything: calling patients, texting updates, and even doing telehealth visits, all from … Read More

Introduction to VoIP for Optometrists Running an optometry practice means juggling endless calls. Patients just want quick answers, staff want things to run smoother, and doctors are hoping for fewer headaches along the way. Traditional landlines just can’t keep up! … Read More

Introduction Running a pediatric clinic is fulfilling, but it gets overwhelming fast. The phone is always buzzing with parent questions, missed appointments throw the day off, and staff end up buried in forms. Lately, many clinics have started exploring AI … Read More

Introduction Pediatrics has never been about precision, patience, and a gargantuan sense of responsibility. Unlike adult medicine, where the patient can simply recite the symptoms, pediatrics is working with kids who cannot always put into words the way they feel. … Read More

Introduction Nursing has always been the pulse of healthcare. While physicians may map out care, nurses are the ones at the bedside caring for patients, making life-and-death judgments on the fly, and carrying families’ emotional burdens. Nurses’ burdens have grown … Read More

Introduction Every phone call to an optometry practice by a patient is not asking for an appointment. They are asking for reassurance. They want to be assured that their eye problems are being taken seriously, that their time is important, … Read More

Introduction Artificial Intelligence (AI) is gradually taking over the centre of healthcare, primary care clinics. These are the most frequently visited points in the medical system, where a wide range of patient needs are managed with usually limited resources. AI … Read More

Overview of Online Scheduling for Podiatry Clinics Almost 80 percent of people say they’d book care online through a health plan website if given the option. That tells you everything about what patients expect today — quick, easy, self-service access … Read More

Introduction The idea of AI has brought multiple industries together, where most of them seek help in optimizing and automating repetitive tasks.  In the case of Doctors, it feels skeptical at first, thinking how AI can be helpful for doctors. … Read More

Introduction A clinic’s reputation precedes the optometrist. When a potential patient is in the market for eye care, search results, star reviews, and recent comments make an opinion almost immediately. First impressions tend to be decisive and determine whether or … Read More