Author Archives: Tuba Bashte

Introduction A text message feels harmless. It is quick, familiar, and often the fastest way to reach a patient. But in healthcare, that small message carries weight. The moment a practice texts a patient, it takes responsibility for protecting sensitive … Read More

Introduction Patient communication does not stop when clinic hours end. Questions, concerns, and requests can come in at any time during evenings, weekends, or even holidays. For care teams, unmanaged after-hours patient messages in Athenahealth EMR can quickly overwhelm staff. … Read More

Introduction In healthcare, patient messages do not follow schedules. Some are urgent, others are routine, but every patient expects to know their message has been received. When responses are delayed, uncertainty builds quickly for patients and pressure increases for staff. … Read More

Introduction Patient messages never seem to slow down. Front desks, billing teams, and clinical staff open their inboxes each morning to dozens of new requests. By midday, that number often reaches the hundreds. Appointment changes, billing questions, and refill requests … Read More

Introduction to FAXAGE Pricing Faxing may sound old-school, but it remains an integral part of how businesses exchange documents today. Digital faxing has reshaped the process, replacing traditional machines with faster, cloud-based workflows that fit easily into modern operations. One … Read More

Introduction to Textla Pricing SMS marketing has become one of the most reliable ways for businesses to reach customers. Messages get opened, replies come faster, and important updates do not get lost in inboxes. Tools like Textla support these SMS … Read More

Introduction Why wait weeks for an appointment when care can happen today? Why ask patients to travel for every visit when technology now makes remote care simple and effective? With the rapid advancement of digital health tools, telehealth has become … Read More

Introduction Healthcare depends on timely decisions, clear information and smooth coordination across teams. At the center of this sits the EHR which shapes how care moves from one step to the next. athenahealth powers a large part of daily operations … Read More

Introduction Digital wellness has experienced remarkable growth as more clients turn to technology for personalized guidance, instant support, and holistic care solutions. Today, wellness professionals, including therapists, fitness trainers, nutritionists, and holistic care providers, face growing expectations to respond quickly, … Read More

Introduction Clinical documentation and navigation consume a large part of a provider’s time. Moving between screens, typing notes, and searching for patient details can slow down workflows and reduce face-to-face time with patients.  An Athenahealth survey shows that 92% of … Read More