Author Archives: Tuba Bashte

Introduction to VoIP for Radiologists Radiologists have long relied on traditional communication methods: desk phones, pagers, and, in some cases, even faxes. These methods, while familiar, are often inefficient and not well-suited to modern, distributed radiology practices. With the rise … Read More

Introduction Recent studies highlight the significant impact of communication on patient experiences, with 96% of patients stating that attentive listening and clear conversation are the most important factors. Building trust with patients doesn’t stop once they leave the clinic. There … Read More

Introduction Families today include pets of all kinds: fur, feathers, and everything in between.  With that kind of love and responsibility, veterinary clinics have never been busier. Appointment books stay packed, phones ring more often, and somewhere in the middle … Read More

Introduction Have you ever tried calling your insurance provider with a question about prior authorization or billing? You probably already know how frustrating it can be: long wait times, endless transfers, and still no clear answer. You are not alone. … Read More

Introduction It is not always easy to talk to someone about health insurance. There is paperwork, policies, and a lot of unfamiliar terms for a layman to understand. For many people, a call to the insurance company is made when … Read More

Overview Of Review and Reputation Management for Medical Device Companies 93% of customers say online reviews influence their buying decisions for critical purchases such as medical devices. Online reputation directly impacts trust, credibility, and long-term partnerships with your customers. A … Read More

Overview Of Online Scheduling for Medical Device Companies Scheduling is a significant part of day-to-day operations at a medical device company. Setting up demos, confirming maintenance visits, or coordinating device setup, the list goes on, and so do the chances … Read More

Introduction to Voicemail for Medical Device Companies When someone reaches your voicemail, it is still part of the conversation. The same consideration and care that you put into every other customer interaction should be reflected in your voicemail greetings for … Read More

Introduction The stringent regulations, short turnaround times, supply chain problems, and constant coordination with healthcare providers complicate daily operations for medical device companies. Inadequate appointment scheduling leads to delays in care and even compromises patient safety by adding more complications … Read More

Introduction Have you ever looked up a medical device online and changed your mind because of the reviews? That is the power of review and reputation management for medical device companies. Today, what customers say publicly can directly shape your … Read More