Author Archives: Viplesh Upadhyay

Introduction For every business, offering excellent customer service is everything and more crucial than ever!! Around 52% of the customers tend to go to your competition after just one negative experience with your business. So one of the  most effective … Read More

Introduction AI or artificial intelligence in healthcare is not only about trends it is a dramatic shift that is redefining the foundation of healthcare. From 2024 to 2030 AI in the healthcare market is expected to grow at a CAGR … Read More

Introduction Outbound calling is a crucial part of any business operations as it gives businesses the capability to interact with leads and potential customers to make a lifelong relationship, create brand loyalty, and obviously increase sales. Here is when outbound … Read More

Introduction Finding out VoIP phone costs while switching from traditional landlines is quite tricky as it involves various parameters. For a hosted VoIP system for small businesses, you can expect around  $10 to $30 per user, per month, whereas an … Read More

Introduction In earlier days, telecommunication was only about landlines. With evolving technologies and the increasing needs of businesses and consumers, telecommunication has improved dramatically. With the advent of voice-over-internet protocol, also known as VoIP, businesses and consumers can witness transformative … Read More

Introduction  Is keeping your customers engaged beyond the first sale a challenge? You’re not alone—70% of businesses lose customers simply because they fail to keep communication going. After the initial transaction, losing touch can lead to missed opportunities and declining … Read More

Introduction All businesses work towards a common goal of getting more return on investment. A plumbing business is no different. Whether you are new in the plumbing business and want to keep it afloat or you are looking for ways … Read More

Introduction If you’re looking to increase sales by building customer relationships, putting the customer on a pedestal is a must. Sure, a company may say they treat their customers like kings, but when they do it, they make the customer journey … Read More

Why Are Word Of Mouth Referrals Important? Even as we are at the forefront of the digital landscape, word of mouth referrals seem to be the king when it comes to the most trusted referral source. Around 92% of consumers trust recommendations … Read More

Introduction  If you are a service-based company or a small business, you must have your phone ringing all day long. That is a good problem to have as you know that you have a strong growth potential to tap. But … Read More