Author Archives: Viplesh Upadhyay

Introduction For common individuals, those who are not in the healthcare industry, HIPAA compliance is just a concept or a term. For healthcare professionals or providers, it is crucial to understand and follow this regulation completely as this is critical … Read More

Introduction Communication these days is crucial for any business, it serves as a medium through which services, ideas, and products flow. In a time where technology is advancing rapidly and globalization has taken place communication is not an option it’s … Read More

Introduction  Though Attentive is one of the popular SMS marketing platforms, it still might not cater to the unique needs of each business. Perhaps there are some limitations in terms of customization, and features, and the cost is a little … Read More

Introduction It is always curious to know how emergency teams locate you whenever you dial 911!! The answer to this question is the e911 phone system or Enhanced 911 phone system. E911 also known as VoIP 911 has revolutionized emergency … Read More

Introduction When talking about customer service the phrase communication is key always comes in. To establish a strong business presence for each business whether you are a growing business or a big corporation, having a multi-line business phone system becomes … Read More

Introduction Calls are not just a way to build relationships with your customers but they are also a gateway to achieve all your business goals!! Curious to know how??Call analytics and call analytics software are your answer!! Calls are a … Read More

Introduction AI or artificial intelligence in healthcare is not only about trends it is a dramatic shift that is redefining the foundation of healthcare. From 2024 to 2030 AI in the healthcare market is expected to grow at a CAGR … Read More

Introduction Outbound calling is a crucial part of any business operations as it gives businesses the capability to interact with leads and potential customers to make a lifelong relationship, create brand loyalty, and obviously increase sales. Here is when outbound … Read More

Introduction Finding out VoIP phone costs while switching from traditional landlines is quite tricky as it involves various parameters. For a hosted VoIP system for small businesses, you can expect around  $10 to $30 per user, per month, whereas an … Read More

Introduction In earlier days, telecommunication was only about landlines. With evolving technologies and the increasing needs of businesses and consumers, telecommunication has improved dramatically. With the advent of voice-over-internet protocol, also known as VoIP, businesses and consumers can witness transformative … Read More