Author Archives: Viplesh Upadhyay

Top 10 Call Analytics Software

Introduction Calls are not just a way to build relationships with your customers but they are also a gateway to achieve all your business goals!! Curious to know how??Call analytics and call analytics software are your answer!! Calls are a … Read More

AI in Healthcare: Why It Matters in 2025

Introduction to AI in Healthcare AI or artificial intelligence in healthcare is not only about trends; it is a dramatic shift that is redefining the foundation of healthcare. From 2024 to 2030, AI in the healthcare market is expected to … Read More

Top 8 Outbound Call Center Software

Introduction Outbound calling is a crucial part of any business operations as it gives businesses the capability to interact with leads and potential customers to make a lifelong relationship, create brand loyalty, and obviously increase sales. Here is when outbound … Read More

How Much Does a VoIP Service Cost?

Introduction Finding out VoIP phone costs while switching from traditional landlines is quite tricky as it involves various parameters. For a hosted VoIP system for small businesses, you can expect around  $10 to $30 per user, per month, whereas an … Read More

VoIP vs Landline For Business

Introduction In earlier days, telecommunication was only about landlines. With evolving technologies and the increasing needs of businesses and consumers, telecommunication has improved dramatically. With the advent of voice-over-internet protocol, also known as VoIP, businesses and consumers can witness transformative … Read More

How to Connect with Customers

Introduction  Is keeping your customers engaged beyond the first sale a challenge? You’re not alone—70% of businesses lose customers simply because they fail to keep communication going. After the initial transaction, losing touch can lead to missed opportunities and declining … Read More

7 Reasons Why Your Business Needs Plumbing Software​

Introduction All businesses work towards a common goal of getting more return on investment. A plumbing business is no different. Whether you are new in the plumbing business and want to keep it afloat or you are looking for ways … Read More

Customer Journey: How to Drive Profitable Business Growth

Introduction If you’re looking to increase sales by building customer relationships, putting the customer on a pedestal is a must. Sure, a company may say they treat their customers like kings, but when they do it, they make the customer journey … Read More

5 Ways To Increase Word Of Mouth Referrals For Your Practice

Why Are Word Of Mouth Referrals Important? Even as we are at the forefront of the digital landscape, word of mouth referrals seem to be the king when it comes to the most trusted referral source. Around 92% of consumers trust recommendations … Read More

Missed Calls: Impact on Business Revenue, Trust, and Growth

Introduction  Missed calls are a major yet underestimated source of revenue loss, specifically for small and mid-sized businesses. Missed calls’ impact on business revenue is far more than most businesses realize. As per a few studies, approximately 60% of calls … Read More