Author Archives: Viplesh Upadhyay

Introduction Have you ever found yourself wondering what to write for Veterans Day? Trust me, you are not alone, as Veterans Day is not just a date on the calendar; it is a moment to honor the courage, sacrifice, and … Read More

Introduction Think about the last time you logged into your email. You left behind a digital trace, even if you didn’t notice it. The same thing happens in healthcare systems, but the stakes are much higher. A single unauthorized login … Read More

Introduction Pharmacies are a key element in patients’ treatment as they ensure that patients receive timely access to medications, guidance, as well as support. However, with the rise in health issues, the call volume, constant prescription requests, and after-hours queries … Read More

Introduction When it comes to operating therapy practices, there are a lot of disadvantages to using traditional phone systems, from ensuring compliance to offering flexibility, but despite all the issues, therapy practices still rely on traditional phone systems for operating … Read More

Introduction   Faxing these days plays a vital role in healthcare, irrespective of the evolution of modern digital communication. A lot of providers still rely on fax to share patient records, prescriptions, and medical reports. But very often, faxes also … Read More

Introduction Picture this: you call your eye doctor’s office at 9 PM, expecting voicemail, but instead you get your appointment booked right away. Or you send a quick text asking, “Do you have my new lenses ready?” and get an … Read More

Introduction Running a physician’s office can feel like controlled chaos. Phones keep ringing, patients juggle paperwork, and staff rush to keep things moving. In the middle of it all, doctors often get pulled into tasks that have little to do … Read More

Introduction  Running a chiropractic clinic comes with a bunch of administrative tasks, even if you have a robust front desk staff, and at times, balancing patient care and managing the constant administrative tasks become overwhelming. Continuous missed calls, scheduling errors, … Read More

Introduction Ever tried booking a dermatology appointment only to be told the next slot is weeks away? Or called your clinic after hours with no luck? That’s the reality many patients face in traditional setups.  Now imagine an assistant who … Read More

Introduction Have you heard about AI agents in hospitals? They’re basically smart digital assistants helping hospitals run. No scrubs, no stethoscope, but they’re busy behind the scenes (and sometimes right in front) making life easier for patients and staff. From … Read More