Author Archives: Viplesh Upadhyay

Introduction Patient acquisition is the amalgamation of all the strategies a healthcare practitioner implements to attract new patients to their practice. It is the very initial step that marks the patient journey, which is further followed by connecting with the … Read More

patient engagement in healthcare
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Introduction to Patient Retention Patient retention is an important facet of the healthcare industry as it helps improve patient outcomes and patient satisfaction, while also bringing a spike in the revenue of the healthcare practices.  Patient retention encompasses engaging with … Read More

Introduction A particularly good aftereffect of the pandemic is that people have now become more health-conscious than ever. They are proactively taking steps to ensure that they remain in good health, and are also actively involved in their treatment processes … Read More

Introduction The pandemic has revolutionized how healthcare organizations think and work. For a health care provider in 2022, just offering the treatment is not enough. The industry has been disrupted and fragmented with new players, technologies, and processes. In 2021, more … Read More

Introduction Text messaging has become one of the most convenient and preferred forms of communication by individuals and businesses alike. Making a robust impact in all industries, text messaging has also proven to improve operational efficiency in the healthcare sector.  … Read More

AI for texting- “Conversational AI will become the dominant form factor that people use to interact with brands, not just for the sort of current trends like customer service, but really for all aspects of the customer experience.” — Bret … Read More

Introduction In the automotive industry staying at the top needs modern solutions and cutting-edge technology and traditional phone systems can’t be an option anymore!! If you are still using the traditional phone system then it’s time to switch if you … Read More

Introduction Customer reviews are more than just feedback; they are a cornerstone of your business’s reputation. With everyone relying on reviews to guide their choices, getting positive feedback can make a difference for your business. With 88% of customers reading … Read More

Introduction Even though text message marketing is far from the new kid on the block, it has not lost its charm with marketers and consumers alike. In fact, contrary to what we might think, text messages garner incredibly effective customer … Read More