10 Best CallHippo Alternatives For Your Business

Introduction to CallHippo Alternatives

Every call counts when you’re running a business in today’s dynamic environment. Recent studies indicate that companies using modern VoIP solutions can see efficiency gains of up to 50%. CallHippo is widely recognized as a solid communication tool that caters to businesses by offering cloud-based phone solutions, local and toll-free numbers, and basic analytics. While CallHippo has served many businesses well with its reliable cloud-based calling platform, growing companies often need more advanced features, smoother integrations, and more flexible pricing models.

Exploring alternatives can provide you with a more tailored solution. This guide will walk you through a detailed analysis of CallHippo’s features, its pros and cons, and why many businesses are looking for other options, along with a detailed list of the top 10 alternatives available. Whether you’re a small startup or an enterprise looking to scale, keep reading to discover a solution that perfectly aligns with your business needs.

What Is CallHippo?

CallHippo is a cloud-based communication platform designed to streamline business calls and improve customer engagement. It allows companies to purchase local and toll-free numbers in multiple regions, making it easier to establish a local presence even when operating from afar. The platform offers features such as call forwarding, call recording, and real-time analytics to help monitor and optimize call performance. 

With its user-friendly interface and simple setup, CallHippo has become popular among small to mid-sized businesses looking for a cost-effective calling solution. Essentially, CallHippo makes it effortless to stay connected, letting you focus on growing your business without the tech hassles.

CallHippo Features

CallHippo provides a range of features intended to make communication effortless and efficient. Some of the core features include:

• Local & Toll-Free Numbers: Obtain numbers from different regions to cater to global customers.
• Call Routing & Forwarding: Direct incoming calls to the appropriate department or team member.
• Call Analytics: Access real-time statistics and performance metrics to gauge call efficiency.
• Voicemail & Call Recording: Save important conversations and review them later for training or quality assurance.
• Conference Calling: Host multi-party calls to facilitate internal meetings or client discussions.
• CRM Integrations: Sync with popular customer relationship management systems like Salesforce, HubSpot, and Zoho.

Each feature is designed to help businesses manage communication more effectively, but the platform may lack some advanced functionalities that larger organizations require.

CallHippo Pros & Cons

Understanding both the strengths and weaknesses of CallHippo is key to determining whether it’s the right fit for your business.

CallHippo Pros

• User-Friendly Interface: The design is straightforward, allowing new users to get started with minimal training.
• Cloud-Based Flexibility: Access your communication tools from anywhere, ensuring remote teams stay connected.
• Affordable Pricing: Competitive subscription plans make it a good choice for startups and small businesses.
• Wide Integration Options: Easily connects with several popular CRM platforms, enabling seamless data flow.

CallHippo Cons

• Occasional Call Quality Issues: Some users have reported inconsistent audio clarity during high-traffic periods.
• Limited Advanced Features: The platform may not offer some high-end functionalities like AI-driven analytics or in-depth reporting.
• Complex Integration Setup: While integrations exist, the initial setup can be challenging for those without technical expertise.
• Variable Customer Support: Response times and support quality can fluctuate, which might be a concern during critical business hours.

CallHippo Pricing

CallHippo works on a subscription-based pricing model that charges on a per-user, per-month basis. Its entry-level plans start at $20, making it accessible to small businesses. 

CallHippo Integrations

CallHippo seamlessly connects with a broad range of third-party platforms, helping you simplify your workflow and boost productivity. Some of the key integrations include:

• Salesforce
• HubSpot
• Zoho CRM
• Microsoft Dynamics 365
• Pipedrive
• Freshdesk
• Zendesk
• Intercom
• Slack
• Zapier

These integrations enable automated data capture, efficient call log management, and a centralized repository for customer information, significantly reducing manual tasks and enhancing overall efficiency.

CallHippo Customer Support Channels

CallHippo offers several support channels to help users resolve issues quickly and efficiently. These include:

• Live Chat: Instant support is available directly on the website.
• Email Support: For detailed queries and troubleshooting.
• Phone Support: A direct line to speak with a support representative.
• Online Knowledge Base: A collection of guides, FAQs, and troubleshooting tips to help you navigate the platform.

CallHippo Reviews & Ratings

CallHippo Capterra rating: CallHippo has received numerous customer reviews on Capterra, maintaining a rating of 4.4/5.
CallHippo G2 rating: On G2, CallHippo has also garnered consistent feedback with a rating of 4.4/5.

Here’s what customers are saying about CallHippo:

“They have managed to go from bad to worse. Apart from nickel and diming for every single option (only visible after the trial is over!), some absolute rudimentary key functionalities such as syncing phone numbers stored under “Organization” are missing – hence the Pipedrive integration is not working correctly. When going on an easter egg hunt figuring out why things are not working, we are getting a run around through many, many different support people and finally the solution to pay $2,000 to fix this functionality and their shortcoming.”

“Lousy, lousy. LOUSY customer service. Over a day with a non-working phone number and no support. What a joke.”

Source: Capterra

Reasons to Look for a CallHippo Alternative

Although CallHippo is a robust solution that meets many business communication needs, there are several reasons why some companies end up exploring alternative platforms as they grow and evolve:

Cost Management

As your business expands, the cumulative costs associated with add-ons and premium features can become increasingly burdensome, potentially impacting your overall budget.

Advanced Features

Some organizations may require more sophisticated functionalities—such as AI-driven call analytics, enhanced security measures, and comprehensive reporting tools—that go beyond the basic offerings of CallHippo.

Improved Integrations

For businesses that depend on specialized software, a platform offering deeper, more seamless integration capabilities can streamline workflows and ensure smooth data synchronization across various tools.

Enhanced Customer Support

In a fast-paced business environment, quick and reliable customer support is crucial. Alternative solutions might provide more responsive assistance, minimizing downtime during peak hours and ensuring that issues are resolved swiftly.

Features to Look for in a CallHippo Alternative

When evaluating alternatives, there are several key features you must focus on to ensure you choose a solution that perfectly meets your business communication needs. 

Affordability

Look for transparent pricing structures with no hidden fees so you can accurately forecast your expenses and avoid unexpected costs as your business grows.

Comprehensive Communication Tools

Advanced call management, recording, scheduling, and analytics features should be part of the package to help you manage calls and derive actionable insights for continuous improvement.

Seamless Integrations

The solution must integrate well with your existing CRM, marketing, and business management tools, ensuring smooth data flow and streamlined workflows across your entire organization.

User-Friendly Interface

An intuitive design reduces training time and allows your team to hit the ground running, minimizing downtime and accelerating productivity.

Robust Customer Support

24/7 support across multiple channels is ideal to ensure that any issues are promptly addressed, keeping your operations running without interruption.

Scalability and Flexibility

As your business grows, the platform should effortlessly scale to support increased call volumes and additional users without compromising performance or quality.

Security and Compliance

Ensure the platform employs robust security protocols and adheres to industry regulations, safeguarding your data and communications against potential threats.

Customization Options

Look for a solution that offers customizable dashboards, workflows, and call routing options, enabling you to tailor the system to meet your unique business requirements.

Mobile Accessibility

Dedicated mobile applications and responsive design ensure that your team stays connected and can manage communications effectively, even while on the move.

Omnichannel Communication

Beyond voice calls, a robust platform should support various channels such as SMS, video conferencing, and live chat. This will help you deliver a unified communication experience.

Ultimately, choosing a platform that ticks all these boxes will not only enhance your operational efficiency but also empower your team to deliver better results.

Top 10 CallHippo Alternatives

If you are seeking alternatives to CallHippo, the following solutions offer a range of features and capabilities that might better suit your needs:

1. Emitrr
2. Nextiva
3. 8×8
4. Vonage
5. Freshcaller
6. Aircall
7. Dialpad
8. Grasshopper
9. JustCall
10. OpenPhone

1. Emitrr | Emitrr vs CallHippo

Emitrr emerges as a top contender among CallHippo alternatives. It is designed not only to match the basic calling features of CallHippo but also to offer a richer, more comprehensive communication experience that includes advanced features and seamless integrations.

Key Features of Emitrr

Emitrr offers a suite of advanced features that go far beyond simple voice calling:

• High-Definition VoIP Calling: Enjoy crystal-clear audio quality for every conversation, ensuring your calls are crisp and reliable.
• AI-Powered Productivity Tools: Leverage smart, AI-driven features to optimize call management and streamline your workflow.
• Unified CRM Integration & Lead Management: Consolidate customer interactions and manage leads in one centralized, easy-to-use dashboard.
• Automated Text Alerts & Follow-Ups: Keep your customers engaged with timely, automated notifications and follow-up messages.
• Advanced Analytics Dashboard: Track key performance metrics such as total calls, missed calls, and average handle time to make informed decisions.
• Voicemail Summaries: Save time by quickly reading concise summaries of voicemail messages, avoiding the need to listen to lengthy recordings.
• Conference Calling & Group Collaboration: Easily connect multiple participants on a single call for productive meetings and enhanced team collaboration.
• Call Encryption & Security: Protect your sensitive communications with robust encryption protocols that ensure your data stays private.
• Dynamic Call Queues: Improve customer experience by informing callers of their wait times and their position in the queue.
• Seamless Call Transfer: Effortlessly redirect active calls to another team member or device without disruption.
• Auto Attendant Services: Automate call routing so that incoming calls are quickly directed to the right department or person.
• Mobile Integration: Stay connected on the go by seamlessly integrating your mobile devices with your communication system.
• Toll-Free Numbers: Provide the convenience your customers need by offering toll-free calling options.

Emitrr Pros

• High Reliability: Emitrr boasts a 99.99% uptime guarantee, ensuring your communication is uninterrupted.
• User-Friendly Interface: The intuitive design allows teams to adopt the platform quickly without a steep learning curve.
• Transparent Pricing: With clear pricing plans and no hidden fees, Emitrr is cost-effective for businesses of all sizes.
• Comprehensive Features: Beyond voice calls, Emitrr includes texting, scheduling, and analytics tools that help drive business growth.

Emitrr Cons

Some advanced features are still being rolled out.

Emitrr Pricing Plans

Emitrr offers flexible pricing plans starting at approximately $30 per month per user.

Emitrr Rating

• Capterra: 4.8/5
• G2: 4.7/5

Emitrr Customer Reviews

“How easy it was to set up, every message has been going out (which was a problem we had with chiirp), everyone has been very helpful, and it’s super easy to use.”

“AWESOME. I would recommend to anyone looking for a messaging platform. Especially love having a text friendly retail number that is the SAME as the number we’ve always had.”

Source: Capterra

Emitrr Support Channels

• Email: [email protected]
• Phone: +1 (210) 941-4696
• Live chat: Connect with a representative instantly
• FAQs/Forum: Browse frequently asked questions or forums for assistance
• SMS: Text support for quick help
• Knowledge base: Access in-depth guides and tutorials

2. Nextiva | Nextiva vs CallHippo

Key Features of Nextiva

• Unified Communications: Deliver integrated voice, video, and messaging for seamless collaboration.
• Advanced Call Analytics: Track and analyze call performance with detailed, real-time reports.
• Voicemail-to-Email Transcription: Automatically convert voicemails into emails for easy management.
• CRM Integration: Sync with popular CRM systems to centralize customer data effortlessly.

Nextiva Pros

• Robust Feature Set: Offers a full suite of unified communication tools.
• High Reliability: Consistent call quality and uptime.
• Scalability: Suitable for small businesses and large enterprises alike.
• Exceptional Customer Support: 24/7 assistance and proactive service.

Nextiva Cons

• Pricing for Advanced Features: Higher-tier plans may be costlier for smaller teams.
• Complexity: The broad range of features might be overwhelming for new users.

Nextiva Pricing Plans

Plans start at $25 per user per month, with higher tiers offering more advanced features.

Nextiva Rating

• Capterra: 4.6/5
• G2: 4.5/5

Nextiva Customer Reviews

“We didn’t even let users know they could login–it’s that bad. The cost of their service just cannot compete with the rest of the market.”

“The administrative management of the account could use some uplift in UI/UX. It’s difficult to find more niche things such as a specific type of call log because it’s buried under another tab that doesn’t really make sense.”

Source: Capterra

Nextiva Support Channels

• Live Chat
• Email 
• Phone
• Online Resources

3. 8×8 | 8×8 vs CallHippo

8×8 is a comprehensive cloud communications platform that brings together voice, video, chat, and contact center solutions in one unified system. Designed for businesses with international reach, 8×8 enables companies to streamline communication across borders while providing robust analytics and intelligent call routing to optimize every customer interaction.

Key features of 8×8

• Multi-Channel Communications: Combine voice, video, chat, and contact center functionalities in one platform.
• Global Number Coverage: Obtain local numbers in over 100 countries for a truly international presence.
• Advanced Analytics: Monitor call performance with real-time metrics and detailed reports.
• Intelligent Call Routing: Use smart IVR and contact center tools to direct calls efficiently.

8×8 Pros

• Comprehensive Solution: Integrates multiple communication channels seamlessly.
• Reliable Performance: Consistent call quality and high uptime.
• Flexible Pricing: Scalable plans to suit various business sizes.

8×8 Cons

• Complex Setup: May require professional installation for full functionality.
• Steep Learning Curve: The wide array of features can be overwhelming for smaller teams.

8×8 Pricing Plans

Pricing generally starts in the mid-$20s per user per month, with enterprise plans available for larger organizations.

8×8 rating

Capterra: 4.5/5
G2: 4.5/5

8×8 customer reviews

“They lied. They said that they can integrate. But they can’t. Do not believe the salespeople. They will tell you what you want to hear and not the capabilities of the system.”

“The sound quality is horrible. I constantly get complaints that there is tons of background noise (while I am in a soundproof booth alone) or that I sound like I am under water/in a tunnel/have a mouth full of marbles which is hardly acceptable in general, never mind in a business setting. the constant crashing and necessary reboots I could look past and chalk it up to my computer, but the sound quality is a company wide issue.”

Source: Capterra

8×8 Support Channels

• 24/7 Live Support
• Email Assistance
• Online Knowledge Base

4. Vonage | Vonage vs CallHippo

Vonage is a versatile cloud communications platform that delivers voice, messaging, and video conferencing in a single solution. With robust API integrations and advanced call routing, it offers businesses a customizable and scalable system that goes beyond basic call management.

Key features of Vonage

• Cloud Communications: Deliver voice, messaging, and video conferencing in one platform.
• Customizable API Integrations: Leverage flexible APIs for tailored connectivity and solutions.
• Advanced Call Routing: Streamline customer interactions with intelligent IVR and routing features.
• Mobile Flexibility: Stay connected on the go with dedicated mobile applications.

Vonage Pros

• Highly Customizable: Adapt the system to your specific needs with robust APIs.
• Scalable Solution: Suitable for both small businesses and large enterprises.
• Strong Global Presence: Provides local and toll-free numbers across multiple regions.
• Innovative Features: Regular updates introduce new functionalities.

Vonage Cons

• Pricing Complexity: Costs can increase with additional features and usage.
• User Interface: Some users find the interface less intuitive compared to newer platforms.

Vonage Pricing Plans

Pricing typically starts at $20 per user per month, with additional costs for premium features and international calling.

Vonage rating

Capterra: 4.0/5
G2: 4.4/5

Vonage customer reviews

“Regular outages and glitches, tech support (even the escalation teams) totally apathetic, unresponsive and unsympathetic.”

“Customer service is a joke. They kept my money and didn’t deliver the service on a technicality.”

Source: Capterra

Vonage Support Channels

• 24/7 Live Chat
• Phone 
• Email 
• Resource Center with guides, webinars, and FAQs

5. Freshcaller | Freshcaller vs CallHippo

Freshcaller is a cloud-based call center solution designed to boost customer support efficiency. Its intuitive interface, customizable IVR, and real-time analytics make it a cost-effective choice for businesses that require reliable call management and seamless CRM integration.

Key features of Freshcaller

• Multi-Level IVR: Direct calls efficiently with customizable IVR options.
• Real-Time Analytics: Monitor performance with live metrics and detailed reports.
• Call Recording: Capture conversations for training, compliance, and quality assurance.
• CRM Integration: Connect seamlessly with Freshworks and other CRM systems.

Freshcaller Pros

• Ease of Use: Simple setup with an intuitive design.
• Affordable: Competitive pricing ideal for small to medium-sized businesses.
• Customizable IVR: Tailor call routing to your specific needs.
• Robust Analytics: Provides detailed insights into call performance.

Freshcaller Cons

• Feature Limitations: Lacks some advanced functionalities found in enterprise solutions.
• Scalability: Best suited for small and mid-sized teams rather than very large call centers.

Freshcaller Pricing Plans

Pricing generally starts at around $15 per user per month. 

Freshcaller rating

Capterra: 4.0/5
G2: 4.3/5

Freshcaller customer reviews

“Freshcaller is missing some key features, functionality, & reporting that more enterprise level solutions may offer. While they are consistently releasing new updates, I do find that there are a few items that I’m longing for.”

“My freshcaller to freshsales connection has been broken for FOUR MONTHS with no ETA of when it will be fixed. I’m super confused on how this is so hard and why the technical support team can’t seem to fix it. I’ve written them at least half a dozen times, sometimes to freschaller and other times to the freshsales team, and all I get is the runaround.”
Source: Capterra

Freshcaller Support Channels

• Live Chat
• Email
• Phone 
• Extensive Knowledge Base with guides, FAQs, and video tutorials

6. Aircall | Aircall vs CallHippo

Aircall is a cloud-based phone system built for modern call centers. It features an intuitive dashboard, collaborative tools, and seamless CRM integrations, all designed to deliver high-quality calls and actionable insights that boost team productivity.

Key features of Aircall

• Intuitive Dashboard: Manage calls, queues, and team performance with ease.
• Collaborative Tools: Enhance teamwork with features for note sharing and call assignments.
• Real-Time Analytics: Gain live insights into call performance with comprehensive metrics.
• CRM Integration: Connect seamlessly with popular CRM platforms for centralized data management.

Aircall Pros

• User-Friendly Interface: Easy to use, reducing training time significantly.
• Robust Integrations: Connects smoothly with various CRM and helpdesk tools.
• High-Quality Call Experience: Delivers clear audio and reliable connections.
• Excellent Collaboration: Enhances team productivity through effective communication features.

Aircall Cons

• Pricing: This may be on the higher side for smaller businesses.
• Limited Advanced Features: Some functionalities are reserved for premium plans.

Aircall Pricing Plans

Plans generally start at around $40 per user per month, with additional features available as you scale.

Aircall rating

Capterra: 4.2/5
G2: 4.3/5

Aircall customer reviews

“Call quality is really bad, all of my colleagues complain about calls dropping or customers not being able to hear them.”

“It was quite glitchy, and there were a number of times when I’d have to reload the program while trying to dial. But no major issues, and would use again.”

Source: Capterra

Aircall Support Channels

• 24/7 Live Chat and Phone Support 
• Email 
• Online Resource Center (guides, tutorials, and FAQs)

7. Dialpad | Dialpad vs CallHippo

Dialpad is an AI-powered communication platform that unifies voice, video, and messaging into one seamless system. With real-time transcriptions, advanced analytics, and robust mobile accessibility, Dialpad delivers actionable insights that help businesses optimize their communication strategies.

Key features of Dialpad

• AI-Driven Insights: Benefit from real-time transcriptions and detailed call analytics.
• Unified Communications: Integrate voice, video, and messaging in one cohesive platform.
• Mobile Accessibility: Stay connected on the go with versatile mobile and desktop apps.
• CRM Integration: Sync with leading CRM tools to centralize customer data effortlessly.

Dialpad Pros

• Innovative AI Features: Enhance call management with real-time insights and transcriptions.
• Unified Platform: Combines multiple communication channels seamlessly.
• Ease of Use: Intuitive design minimizes the learning curve for teams.
• Scalability: Suitable for businesses of all sizes.

Dialpad Cons

• Pricing on Higher Tiers: Advanced features can increase costs for smaller teams.
• Occasional Connectivity Issues: Some users experience glitches in low-bandwidth areas.

Dialpad Pricing Plans

Pricing generally starts at around $27 per user per month for basic plans, with premium options available for enhanced features.

Dialpad rating

Capterra: 4.4/5
G2: 4.4/5

Dialpad customer reviews

“The system has gone sharply downhill and has left us with an unbearable amount of dropped calls and technical challenges. We’ve had so many issues that our customers now insist we use their enterprise services instead for calls with them. So now we pay for a service (stuck in a contract) that we don’t use.”

“Calls constantly drop. I’m not even able to use the service that I pay for because the web app continues to crash. Every time I enter a room with an international caller we drop off in 30 seconds. Rinse, wash, repeat.”

Source: Capterra

Dialpad Support Channels

• 24/7 Chat
• Email 
• Phone 
• Help Center (detailed guides, FAQs, and tutorials)

8. Grasshopper | Grasshopper vs CallHippo

Grasshopper is a virtual phone system designed specifically for small businesses and entrepreneurs. It provides toll-free and local numbers, call forwarding, and custom greetings, allowing you to establish a professional presence without the complexity of enterprise-grade solutions.

Key features of Grasshopper

• Virtual Phone System: Establish a professional presence with toll-free and local numbers.
• Call Forwarding: Efficiently route incoming calls to ensure every customer is reached.
• Custom Greetings: Personalize communications with tailored voicemail and greeting options.
• Mobile Integration: Stay connected wherever you are with seamless mobile and desktop apps.

Grasshopper Pros

• Simplicity: Easy setup with a user-friendly interface ideal for small teams.
• Cost-Effective: Competitive pricing tailored for entrepreneurs and small businesses.
• Professional Features: Custom greetings enhance your business image.
• Reliability: Consistent performance with minimal downtime.

Grasshopper Cons

• Limited Advanced Features: Lacks extensive functionalities needed by larger enterprises.
• Basic Analytics: Fewer reporting tools compared to more comprehensive solutions.

Grasshopper Pricing Plans

Plans generally start in the low $20s per month, making it an affordable option for startups and small businesses.

Grasshopper rating

Capterra: 4.2/5
G2: 4.2/5

Grasshopper customer reviews

“They canceled my service unexpectedly after I paid citing they were concerned my usage was criminal. I lost 14 irretrievably, invaluable voicemails. Customer service did nothing to help retrieve them. They didn’t email me to let me know my account was closed or anything so for weeks I had no idea I had lost the voicemails. The edits you make on the app take 20 minutes sometimes to come through. Terrible waste of time service. Wish I’d never heard of them.”

“Poor call quality. Wi-fi calling is awful. They claim that they do not alter the caller id, yet the same calls coming in on the mobile device show the caller’s name (when published), but when routed through Grasshopper you only see the name with very few exceptions.”

Source: Capterra

Grasshopper Support Channels

• Email
• Phone
• Online Resources (guides, FAQs) 
• Community forums

9. JustCall | JustCall vs CallHippo

JustCall is a cloud-based phone system that streamlines customer communication with multi-channel capabilities. By integrating voice calls, SMS, and call recordings with robust CRM integrations and detailed analytics, JustCall offers a cost-effective solution that enhances both team productivity and customer engagement.

Key features of JustCall

• Multi-Channel Communication: Combine voice calls, SMS, and call recordings for comprehensive outreach.
• CRM Integration: Seamlessly sync with popular CRM tools for efficient lead and contact management.
• Call Analytics: Track team performance and customer interactions with detailed reporting.
• Intuitive Dashboard: Manage communications easily with a user-friendly interface.

JustCall Pros

• Ease of Use: The intuitive interface minimizes the learning curve.
• Flexible Communication Options: Supports both calls and messaging effectively.
• Strong CRM Integrations: Enhances workflow and data management seamlessly.
• Affordable: Offers competitive pricing for small to mid-sized businesses.

JustCall Cons

• Limited Advanced Features: Some premium functionalities are available only on higher-tier plans.
• Occasional Integration Hiccups: Minor delays or sync issues with CRM integrations have been reported by some users.

JustCall Pricing Plans

Pricing generally starts at around $19 per user per month.

JustCall rating

Capterra: 4.2/5
G2: 4.3/5

JustCall customer reviews

“Occasionally dropped calls or poor quality. It’s not frequent, but sometimes happens.”

“There have been a few issues with the sync between JustCall and our CRM that have required the accounts to be de-synced and re-synced a few times. The information that pulls through is not as customizable as we would like.”

Source: Capterra

JustCall Support Channels

• Live Chat
• Email
• Phone support during business hours
• Knowledge Base 

10. OpenPhone | OpenPhone vs CallHippo

OpenPhone is an open-source telephony solution designed for businesses that require extensive customization. With flexible call routing, robust API integrations, and cost-effective pricing, OpenPhone offers a highly adaptable platform for companies with in-house technical expertise looking for a tailored communication system.

Key features of OpenPhone

• Customizable Telephony: Tailor your system with flexible, open-source customization.
• Advanced Call Routing: Utilize customizable IVR for efficient call distribution.
• API Integration: Leverage robust APIs for deep personalization and enhanced connectivity.
• Cost-Effective Solution: Minimal licensing fees coupled with strong community support.

OpenPhone Pros

• Highly Customizable: Its open-source nature allows for extensive modifications.
• Cost-Effective: Lower overall costs are ideal for businesses with technical expertise.
• Community-Driven: Benefit from active community contributions and support.
• Robust Functionality: Provides core telephony functions that can be expanded with custom development.

OpenPhone Cons

• Technical Expertise Required: Setup and customization may require dedicated IT resources.
• Limited Out-of-the-Box Features: This may lack some advanced functionalities until further customized.

OpenPhone Pricing Plans

• Basic Plan – Starting at $13 per user/month (billed annually)
• Standard Plan – Starting at $20 per user/month (billed annually)
• Premium Plan – Starting at $40 per user/month (billed annually)

OpenPhone Ratings

• Capterra – 4.1/5
• G2 – 4.7/5

OpenPhone customer reviews

“Syncing doesn’t work – EVER. I have numerous screenshots and have sent them to IT. They keep asking for more details but seeing as how I’m trying to run a business, it’s hard to track everything over and over again to help them figure it out. I don’t receive calls and am not able to make calls. The phone rings (sometimes), I pick up and it automatically disconnects me. IT again, wanted me to give them phone numbers, times, etc. AND wanted to put some tracer on my phone. I don’t think so. After months of begging for a better outcome, nothing has changed.”

“Unable to use the outbound messaging due to lack of support availability – wasted tons of time trying to reach them and getting help.”

Source: Capterra

OpenPhone Support Channels

• Community Forums and Documentation for extensive support
• Email and Paid Support Options for enterprise-level assistance

Armed with this information, you now know how each alternative stacks up against CallHippo. By reviewing these parameters, you can determine which platform best meets your business needs.

Why Emitrr Is the Best CallHippo Alternative?

Emitrr isn’t just another dialer, it’s an integrated communication hub that transforms the way businesses connect with their customers and manage daily operations. If you’re evaluating alternatives to CallHippo, here are some of the many why Emitrr stands out:

Transparent and Affordable Pricing

Emitrr offers a clear pricing structure with no hidden fees. With straightforward monthly plans and free onboarding, you always know what you’re paying for, so you can focus on growing your business without financial surprises.

All-in-One Communication Solution

By consolidating voice calling, messaging, scheduling, and more into one intuitive platform, Emitrr eliminates the need to juggle multiple tools. This unified approach streamlines your workflow, allowing your team to dedicate more time to core business activities.

Advanced Customer Engagement Tools

Emitrr goes beyond basic call management. Its suite of advanced features, such as automated texting, real-time online scheduling, and high-definition VoIP, ensures that every customer interaction is professional, timely, and engaging.

Extensive CRM and Workflow Integrations

With compatibility for over 1,000 systems, including leading CRMs, EMRs, and business management platforms, Emitrr automates repetitive tasks and keeps customer data synchronized. This seamless integration reduces manual work and enhances overall operational efficiency.

Efficient In-Chat Management Features

Emitrr’s in-chat tools let you assign conversations to team members, add contextual notes, mark messages for follow-up, and organize chats into folders. This robust organization ensures that customer queries are managed effectively and no important detail slips through the cracks.

24/7 Proactive Customer Support

A dedicated support team is available around the clock via live chat, phone, and email, ensuring that any issues are resolved swiftly. This reliable support minimizes downtime and keeps your business operations running smoothly.

Scalable, Future-Proof Platform

Designed to grow with your business, Emitrr’s architecture supports expanding communication needs. Its scalable features ensure that as your business evolves, your communication platform evolves with it, helping you stay ahead of the competition.

In short, Emitrr’s comprehensive functionality, cost-effectiveness, and user-friendly design make it the ideal alternative to CallHippo. Whether you’re aiming to boost customer engagement, streamline workflows, or modernize your entire communication system, Emitrr has the tools to help your business thrive!

Which Industries Can Benefit With Emitrr?

Emitrr’s versatility makes it a strong choice across various industries:

Healthcare

Streamline patient appointment scheduling, send automated reminders, and manage follow-ups securely. With HIPAA-compliant communication, healthcare providers can reduce missed appointments and enhance overall patient satisfaction.

Real Estate

Efficiently manage client interactions, schedule property showings, and automate lead follow-ups. Real estate professionals can keep their pipelines organized, respond promptly to inquiries, and close deals faster.

Education

Enhance communication between administrators, teachers, students, and parents with unified messaging and calling features. Educational institutions benefit from real-time notifications and collaboration tools that boost engagement and streamline daily operations.

Service-Based Businesses

Simplify appointment bookings, automate reminders, and manage customer inquiries seamlessly. Whether you’re in the salon, repair, or wellness industry, Emitrr ensures that every client interaction is handled smoothly and efficiently.

Retail & E-commerce

Improve customer service with instant call and text notifications for order updates, promotions, and support queries. Retailers can build stronger customer relationships by providing timely information and personalized service.

Hospitality

For hotels, resorts, and restaurants, Emitrr enables smooth guest communication, right from booking confirmations to in-stay service requests, ensuring a personalized and memorable experience that drives repeat business.

Finance & Insurance

Streamline client communications for consultations, policy updates, and claim processing. Financial institutions can maintain secure, reliable contact with clients, improving trust and service delivery.

Legal & Professional Services

Law firms and consulting agencies can benefit from organized call management, secure document sharing, and efficient appointment scheduling, ensuring that client communications remain professional and well-coordinated.

Technology & Startups

Emerging businesses can leverage Emitrr’s scalable platform to support rapid growth, integrating seamlessly with CRMs and productivity tools to enhance internal collaboration and customer support.

Each of these benefits shows just how adaptable Emitrr’s communication solutions are, perfectly tailored to meet the unique needs of your business. This flexibility can help you tackle everyday communication challenges more effectively.

How To Switch From CallHippo To Emitrr?

If you’re considering moving from CallHippo to Emitrr, you can expect the transition to be quick and hassle-free. Here’s how you can make this switch:

1. Evaluate Your Needs: Begin by reviewing your current communication requirements and pinpointing which CallHippo features you depend on the most.
2. Schedule a Demo: Reach out to Emitrr’s customer support to set up a demo and discuss how their platform can be tailored to fit your business needs.
3. Migrate Your Data: With Emitrr’s dedicated onboarding assistance, smoothly transfer essential data like leads and call history without any disruption.
4. Train Your Team: Equip your team with the necessary training on Emitrr’s platform to ensure a hassle-free transition.

By following these simple steps, you’ll be well on your way to enjoying all of Emitrr’s features and seamless integrations!

Frequently Asked Questions

Conclusion

Call Hippo has been a reliable partner for many businesses, streamlining communication and keeping things simple. However, as your company grows, you might need more advanced features and flexible pricing. Emitrr offers richer integrations, robust analytics, and scalable solutions that adapt to your evolving needs, helping boost your team’s productivity and customer engagement. Are you ready to take your business communications to the next level? Book a demo with Emitrr today!