Chiirp Alternatives: Compare Features, Pricing, Pros & Cons

Introduction

Chiirp is a useful customer communication software offering tools for SMS & email marketing, reputation & review management, lead generation, and more! However, the platform lacks in various aspects, due to which people often look for Chiirp alternatives. If you are in search of Chiirp alternatives as well, then keep on reading this guide as we compare and reveal to you some of the best alternatives to Chiirp. 

Top 6 Chiirp Alternatives

1. Emitrr
2. NiceJob
3. BrightLocal
4. Podium
5. Birdeye
6. Textline

Why Should You Look For a Chiirp Alternative? 

Limited integration

Chiirp is still at a growing stage, and as such, it integrates only with a very limited number of software including Jobber, Housecall Pro, Service Titan, ServiceMonster, etc. This means that if you are currently using any other software that’s not in their list, then you will not be able to integrate Chiirp with that. We suggest you choose a Chiirp alternative that can integrate with your existing tools for a smooth transition. 

Expensive Chiirp pricing

Chiirp is not as big but is as expensive as Podium or Birdeye. Its pricing starts at $350 a month, and in addition to this, the platform also charges a $1000 set-up fee. For less than half the price, you can enjoy similar features with a Chiirp alternative such as Emitrr instead. 

Poor Chiirp customer support 

A few customers have highlighted how they did not receive the needed support to help them get through a complex situation. Customers also complained how their support agent seemed annoyed because of the many questions that were coming their way. Support is an important aspect of buying any software, and if that’s not good, then it is good to consider an alternative. 

Difficult to use 

Another issue that existing Chiirp customers mention is the complexity of software and the difficulty of using it. The platform has plenty of features and customizations, so it can be quite a challenge for customers to get a hang of the software, especially for those who are not tech-savvy. 

6 Best Chiirp Alternatives: A Detailed Analysis

Emitrr

Emitrr is an all-in-one communication platform and the best Chiirp alternative. The platform offers a complete suite of features to cater to different aspects of business, be it text message marketing, reviews and reputation management, appointment scheduling, VoIP, online scheduling, and more! This Chiirp alternative is best known for its affordable pricing and excellent customer support. Here’s a detailed look at what all the other things Emitrr has to offer:  

Emitrr Features

Emitrr offers a plethora of features, including  but not limited to: 

• Two-way texting for ease of communication
• Group texting 
• Mass texting
• No-show follow-up through texts, calls & emails
• Automated text reminders 
• VoIP functionality for businesses
• Option to send & receive files & images (videos, images, GIFs, etc.)
• Text alert feature to deal with urgent matters
• Recurring SMS
• Review request automation
• Follow up automation
• Website widget for website lead generation
• Reputation management
• Text-enabled landline number with 10DLC support
• Single inbox to read & manage all customer communication
• Single inbox to review & manage online business reviews
• Voicemail Transcription
• Integration with Yelp, Google My Business & Facebook messenger
• Missed calls to text feature
• Message personalization
• Appointment reminders
• MMS messaging
• Scheduled messaging
• Broadcast messaging
• And much more!

Emitrr Pros

• Ease of use
• Affordable pricing
• Excellent customer service
• Intuitive features
• Efficient software with no bugs or system failures

Emitrr Cons

• More features are coming soon 

Emitrr Pricing

Emitrr offers the most affordable and flexible pricing structure, with plans starting at just $99 a month. Additionally, customers can choose to pay for only the features they use. 

Emitrr Support Channels

• Chat support
• Live rep
• Phone
• Email
• FAQs
• Knowledge base

Emitrr Reviews 

NiceJob

NiceJob is another good alternative to Chiirp. However, the platform is essentially meant for businesses looking to get more reviews and manage their business reputation online. The endless number of features that NiceJob offers for review management is the best thing about this platform. However, its lack of features with respect to managing another aspect of a business is its biggest drawback. Hence, NiceJob may be suitable for you if you are looking for software that can handle only the online reputation part of your business. 

NiceJob Features

• Automate d review and referral campaigns
• Automated booking reminders
• Call tracking
• Custom lead forms
• Social media sharing
• Reports dashboard
• Run referral campaigns
• Monitor reviews across the web
• Custom designed website
• And more!

NiceJob Pros

• Easy to use
• Seamless integration
• Useful review management features

NiceJob Cons

• Expensive
• Limited features
• Customer support is difficult to reach 
• Limited features

NiceJob Pricing

NiceJob’s pricing varies depending on the number of customers you have. Its most basic plan starts at $75 a month and goes up to $389 a month. 

NiceJob Support Channels

• Email
• Phone

NiceJob Reviews 

BrightLocal 

BrightLocal is essentially a local SEO tool, but it also allows business owners to generate more leads and traffic from local searches as well as improve & build their online reputation. This Chiirp alternative gives you tools to improve your reputation and rank higher in search result pages. So, if you are looking for a tool to target only this aspect of your business, then BrightLocal can be a good tool for you. 

BrightLocal Features

• Reputation manager
• Track & manage online reviews
• Listings management
• Citation builder
• Local rank tracker
• Local search grid
• Google analytics integrations
• And more!

BrightLocal Pros

• Easy to use
• Excellent customer support
• Offers free trial

BrightLocal Cons

• Charges extra for add-on tools
• Shows inaccuracies in reporting at times
• Limited features
• Buggy software

BrightLocal Pricing

BrightLocal offers three kinds of pricing options:

• Track: $39 per month
• Manage: $49 per month
• Grow: $59 per month

BrightLocal Support Channels

• Live chat
• Email
• Phone
• Knowledge base

BrightLocal Reviews 

Podium

Podium is a great alternative to Chiirp as it offers features that cater to multiple aspects of business, be it SMS marketing, reviews and reputation management, SMS messaging, calling, and more. However, Podium is not ideal for small businesses because of its expensive pricing plans. Here are some more details about Podium that will give you a better insight into what it has to offer:

Podium Features

• SMS messaging
• Phones and calling
• Review management
• 200+ integrations
• Website chat widget
• Bulk actions
• Basic customizations
• Automations & AI
• Multi-location management 
• And more!

Podium Pros

• Easy to use
• Plenty of useful features
• Makes customer communication easier

Podium Cons

• Expensive
• Poor customer service
• Slow service

Podium Pricing

Podium is quite expensive and it offers three kinds of plans:

• Core: $399 a month
• Pro: $599 a month
• Signature: Custom

Podium Support Channels

• Chat
• Call
• Online resource center
• Email support

Podium Reviews  

Birdeye

Birdeye is an AI-powered business growth software that offers features for reviews and reputation management, customer communication, social media management, and more! The fact that Birdeye caters to such varied aspects of business growth makes it a great Chiirp alternative. However, Birdeye is, again, quite expensive and may not be the best fit for small businesses. Here are some more details on this software: 

Birdeye Features

• Two-way texting
• Mass text messaging
• Online reputation management
• Business listing management
• Social media management
• Appointment automation
• Webchat features
• And more!

Birdeye Pros

• Solid online reputation management & analysis 
• User-friendly
• Various features

Birdeye Cons

• Poor customer service
• Integration issues
• Clunky software
• Expensive

Birdeye Pricing

Birdeye is quite expensive as well, and its pricing starts at $350 a month.

Birdeye Support Channels

• 24/7 (Live rep)
• Email/Help Desk
• FAQs/Forum
• Chat
• Phone Support
• Knowledge Base

Birdeye Reviews 

Textline

Textline is a business SMS platform and is ideal for businesses who want to improve their customer communication and relationships. The platform offers plenty of texting features, such as MMS messaging, two-way texting, etc., and has multiple integration options. However, the only major problem with this software is that it has poor customer service and charges hidden fees. 

Textline Features

• SMS/MMS messaging
• Two-way texting
• Bulk texting
• Group texting
• Reporting and analytics
• Webchat
• SMS reminders
• And more!

Textline Pros

• Multiple integration options
• Easy navigation

Textline Cons

• Hidden charges
• Slow customer service 

Textline Pricing

So, Textline offers four kinds of pricing plans:

• Limited: $20 per month/per agent
• Standard: $30 per month/per agent
• Pro: $50 per month/per agent
• Enterprise: Custom

Textline Support Channels

• Email/Help Desk
• Knowledge Base
• Chat

Textline Reviews 

6 Best Chiirp Alternatives: Feature-To-Feature Comparison

Key highlights: 

• Out of all the Chiirp alternatives, only Emitrr offers all the features that Chiirp does. In fact, it comes with even more features than Chiirp.   
• All other Chiirp alternatives have something or the other basic features missing. 

Why Emitrr is the Best Chiirp Alternative? 

After considering some of the best software in the industry, we can confidently say that Emitrr is the best Chiirp alternative. Here’s why we think so: 

Excellent customer support 

Emitrr takes pride in offering unmatched customer support. The platform has a solid 5/5 star rating for its customer support on review sites such as Capterra, G2, Software Advice, etc. Additionally, Emitrr offers various support channels such as Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, and even a 24/7 live support option to help their customers at their convenience.   

Affordable & transparent pricing

Chiirp’s pricing starts at $350 a month, whereas Emitrr’s pricing starts at just $99 a month. The price gap is huge, and the best part is that Emitrr offers almost all the features that Chiirp does. If price is a major concern for you, then you should choose Emitrr any day. Additionally, Emitrr does not bind you in any contract, nor does it charge you hidden fees later, making it the ideal software.  

Integration with 500+ tools

Emitrr integrates with not just Jobber, Housecall Pro, etc., but with over 500 tools and software, be it EMR/EHR/CRM software, etc. Emitrr’s seamless integration ensures that your workflow is not interrupted, and you can carry on your day-to-day tasks with ease.

Extensive features 

Emitrr is the best Chiirp alternative because Emitrr offers a complete suite of features, be it for customer communication, reputation and review management, appointment scheduling, SMS or email marketing, VoIP, etc. And the best part is that the software is continuously innovating, so you can expect them to keep adding new features for you in the future that too without any additional cost. 

Robust software

Emitrr is a very robust software, and clients have often raved about Emitrr’s usability on review sites. On Emitrr, you can easily manage or integrate your entire contact list without any data inconsistencies. Clients can smoothly carry out their day-to-day tasks without any glitches or interruptions. 

Ease of use

Last, but not least, Emitrr is extremely easy to use, and you do not need to be tech-savvy to use it. In addition to ease of use, there are no technical glitches that might make your job difficult.

FAQs

Conclusion

There are many issues that Chiirp customers encounter, including expensive pricing, poor customer support, complex interface, and limited integrations. As such, we recommend you consider Emitrr as the best Chiirp alternative. Book a demo with Emitrr today and see for yourself how efficient this software is.