Jotform Alternatives: Compare Features, Pricing, Pros & Cons

Introduction 

Jotform is a HIPAA-compliant form builder that allows you to securely collect PHI, gather patient feedback, obtain signatures, manage employee applications, receive payments, schedule appointments, centralize patient health data, and even get patients’ consent. However, there are multiple issues with this form builder, which is why a lot of healthcare businesses are looking for a Jotform alternative. 

Not only does Jotform have limited features, but the customer support offered is average. Moreover, though there is a free alternative available, the paid plans are expensive, and the customization options and third-party integrations are limited. The frequent technical glitches in this form builder also make users look for a Jotform alternative. 

If you are a healthcare provider or business searching for a Jotform alternative, then sit tight because we have a comprehensive list of sites like Jotform for you. We will familiarize you with all the things you need to look for in a Jotform alternative and will give you an analysis of all the top alternatives to help you make an informed decision. Sit tight and keep scrolling!

10 Best Jotform Alternatives 

If you’ve been scouring the internet to find answers to the best Jotform alternatives out there, this is your go-to guide! Here is a list of the top 10 Jotform Alternatives that you need to check out this year and make an informed decision:

1. Emitrr 
2. Typeform 
3. ClickUp
4. FormAssembly 
5. ZOHO Forms
6. SurveyMonkey 
7. PaperForm 
8. Phreesia 
9. Wufoo 
10. Google Forms 

Emitrr 

Emitrr is a great Jotform alternative that encompasses a variety of features, offers unparalleled support, and makes form creation, customization, and sharing utterly seamless.

Features of Emitrr Forms: 

• Build any form from scratch; add and customize fields
• Pick from 100+ form templates
• Digitize the process of scanning, uploading, and updating forms
• Send the form as a link in a text message
• Track and export the responses
• Integrate the forms with your EMR and PMS
• Collect patient health information (PHI) securely
• Customize the forms, generate live reports, and automate approvals

Benefits of Emitrr over Jotform:

• EMR/PMS Integration: An interesting thing to note is that Jotform doesn’t offer any integration with EMRs and PMSs. This means that if you are a healthcare practice, then you cannot use Jotform because of the lack of integration options relevant to your business. A lot of Jotform customers ask for the EMR integration on the support community of Jotform. Here’s an example:

However, Emitrr integrates with plenty of EMRs such as medical, primary care, etc, and PMSs such as dental, optometry, veterinary, and more. 

• Automations: With such integrations automate the process of sending the patients a form prior to their appointment and even sync the form with their EMR. This eliminates the cumbersome process of printing the form, getting it filled, scanning the filled form, uploading it, and then adding it to the EMR. When your patients can fill forms at their own convenience, and that too online; you save hours worth of time that you were spending on scanning and uploading forms.   

• Form sharing: Sharing the forms is also quite easy. All you need to do is select the contact you wish to send the form to and select the ‘Form Request’ option. Then you just need to click the drop-down menu, select the relevant form, and hit send. You can share the form in a text message as a link and the respondent can easily access the link, fill the form, and hit submit. The response to the form will appear in your dashboard under ‘Forms and Bundles’. You will also receive a notification once a respondent has submitted the filled form. If you wish to download the responses, you can export the same as a CSV or a PDF. 

Pros of Emitrr 

• Excellent customer support, especially through live 24/7 chat 
• Easy customization and sharing of forms, no coding required  
• HIPAA compliance as patients sign and submit forms securely to their online account
• Option to auto-fill repetitive fields which saves a lot of time 

Cons of Emitrr 

• More form features are yet to be launched 

Typeform

Typeform is another popular form builder that offers a host of form templates to choose from, helps design quizzes, helps you obtain feedback, and also allows you to incorporate GIFs and custom forms to add to its visual appeal. You can also easily analyze all the acquired data by integrating your form with all the tools.

Pros of Typeform

• Easy to set up and use 
• Ability to use conditional logic on customizing forms 

Cons of Typeform 

• Little control over the look and feel of the forms 
• Inability to store partial results 
• Comparatively expensive 

ClickUp

ClickUp is a collaboration tool that allows teams to manage tasks more efficiently and also offers tons of form features. You can streamline your patient intake process through forms and even customize those as per your requirements. From pre-populating the details of your respondents to distributing forms via emails; you can do a lot with ClickUp. 

Pros of ClickUp 

• Ample templates and integrations are available 
• Ability to customize form submissions 

Cons of ClickUp 

• Issues with the mobile version 
• It is a clunky and complicated setup 

FormAssembly 

FormAssembly allows secure data collection services while also meeting HIPAA-compliant standards. Its drag-and-drop form creator is what does the magic, and is also responsive across devices and browsers. Such a form builder is ideal for both covered entities and business associates.

Pros of FormAssembly 

• Easy-to-use interface 
• Ample form features are available 

Cons of FormAssembly

• Little control over the UI of the forms 
• Limited customization of form fields 

Zoho Forms

Zoho forms allow you to go paperless with some powerful features that simplify the process of data collection. You can create forms, align those as per your needs, and share the forms with your audiences. Whether you’re a freelancer, a small healthcare business, or a large enterprise; you can make use of Zoho Forms. 

Pros of Zoho Forms 

• Easy to use 
• Ample integrations 

Cons of Zoho Forms 

• Limited form templates 
• Issues with UI 

SurveyMonkey 

SurveyMonkey is a platform that allows you to gather feedback from your customers or patients, which can further help you develop strategies to drive action. You can customize the surveys, share those through email and text, and even analyze results. 

Pros of SurveyMonkey 

• Ample templates available 
• Easy to use 

Cons of SurveyMonkey 

• Clumsy data export process 
• Comparatively pricey 

PaperForm 

Offering the ability to customize forms to the T and build advanced workflows, PaperForm is another popular Jotform alternative that makes it to our list. It is best suited for small businesses that are looking forward to getting work done more efficiently. 

Pros of PaperForm

• No learning curve involved
• Built-in automation, ample integration options 

Cons of PaperForm 

• Limited features in the basic plan 
• Issues with exporting data 

Phreesia 

Phreesia is another good Jotform alternative if you are a healthcare practice and want to streamline your patient intake process. This platform integrates with multiple PMSs and EMRs; thereby ensuring better patient experience and satisfaction. 

Pros of Phreesia 

• Ease of use 
• Plenty of features 

Cons of Phreesia 

• Limited integrations 
• Average customer support 

Wufoo 

With Wufoo, you can easily collect data, receive payments, and create custom forms, without having to write a single line of code. With hundreds of templates available, you can customize your forms as per your needs and even analyze the data collected. This Jotform alternative is ideal for quick form building and customization. 

Pros of Wufoo

• Ease of use 
• Simple to customize 

Cons of Wufoo 

• Comparatively expensive 
• Average customer support 

Google Forms 

Google Forms allows you to organize and analyze data properly. With Google Forms, you can also export the data to a Google sheet. Choose from a variety of themes and options to design your patient intake form and provide your users with a seamless experience with Google Forms. However, if you are a healthcare practice, you need to switch to a better Jotform alternative as Google Forms is not HIPAA-compliant.

Pros of Google Forms 

• Ease of use 
• Good for basic data collection 

Cons of Google Forms 

• No privacy settings 
• No templates for surveys/questionnaires

Why should you look for a Jotform alternative? 

Jotform has been serving its customers with a lot of form-building features, offering multiple customization options, and even a free version. However, there are multiple reasons why its customers are looking for a Jotform alternative. Some key reasons are as follows: 

Need for more advanced form-building features 

The features available in Jotform are limited when compared to other Jotform alternatives out there. For example, you cannot auto-save forms in Jotform. For any form builder, a few basic functionalities need to be on point, and Jotform falls short in some features. 

Issues with customer support 

Some customers say that first-tier customer support is AI-powered. They say that this top-tier support often gives answers that are not related to the ticket raised. Many Jotform alternatives like Emitrr offer live chat support, which allows the customer to get their concerns resolved in real time. 

Need for a cheaper alternative

While Jotform does offer a free version, it has very limited functionalities. The paid version is comparatively more expensive than other form builders. This is another reason why people are looking for a cheaper Jotform alternative. 

Glitches and data losses 

Though the forms are easy to set up and use, the process gets cumbersome with constant glitches and frequent downtime. Some people say that this has delayed the processes of getting work done, and has also resulted in loss of data. 

Limited room for customization 

While there are multiple form templates available on Jotform, there is limited customization when it comes to the design options. If one needs to get greater control over the design aspect of the forms, they get restricted and hence find it difficult to tweak the form as per their needs. 

Limited third-party integrations

Jotform offers third-party integrations but it misses out on some very specific integrations, especially for healthcare practices. This means that they cannot sync the form data with their EMR or PMS. 

What Customers Have To Say About Jotform

What Should You Look For In A Jotform Alternative If You Are A Healthcare Practice?

Nearly all form builders do offer some basic features. For example, to build your forms from scratch, you don’t need to write a single line of code. 

The process of creating forms is pretty simple, and a lot of form builders vary with respect to the degree of freedom they offer with form customization.

 However, you need to be extra careful and specific while selecting the right Jotform alternative if you are a healthcare practice. That’s because you need to ensure good customer experience and satisfaction, while also maintaining compliance. 

Here are some must-have features to look for in a Jotform alternative: 

1. HIPAA compliance: This is an all-important feature that you definitely should look for in a Jotform alternative.  There are some HIPAA mandates that one needs to adhere to in order to have your digital forms qualify as a secure medium for sharing sensitive patient information. If your forms are HIPAA-compliant, you will be able to securely share, receive, and store sensitive PHI. 
2. Drag and drop: The drag and drop feature is a great capability to have in your ideal Jotform alternative. With this feature, you need not write any codes to create your forms. If you wish to experiment with various outcomes in a form, you can use this feature.   
3. Conditional logic: If you want to hide or display any pages or fields in your form, you can apply conditional logic and have complete control over the way your form looks. With conditional logic, you can create your forms in a matter of minutes and further improve your response rates. 
4. Integrations: Your ideal Jotform alternative must offer ample integration options. Especially if you’re a healthcare practice and cannot find your EMR or PMS in Jotform, look for such integration options.  
5. Customization: Your Jotform alternative must allow you to customize the forms as per your requirements. If you need to add or delete any form fields, then should be able to do so with your form builder. 
6. Digital signatures: In order to secure all information from your respondents, you can incorporate digital signatures into your forms. Look for an alternative form builder that offers such a capability.  
7. File uploads: If you wish to collect any important documents, videos, photos, or any other attachments through your forms, then invest in a Jotform alternative that offers such a capability. This is a great feature to have as it can significantly improve response rates.   
8. Analytics: Your Jotform alternative must have an analytics dashboard that allows you to track all form responses. This will help you identify issues in your forms, if any; and make the necessary improvements. 
9. Templates: If you’re in a hurry and don’t have the bandwidth to create new forms from scratch, then you can pick and customize the templates available to you. Make sure that the form builder that you choose offers plenty of templates to choose from. 
10. Form sharing: Another crucial feature that your Jotform alternative must have is the ability to share forms with customers/patients easily. With a form builder like Emitrr, you can send forms as a link in a text message. Not only that, but you’d get a notification every time someone submits the filled form. Ease of sharing is important if you want to improve metrics such as lead generation and bounce rates. 

Why Is Emitrr The Ideal Jotform Alternative For Healthcare Practices?

Now that you have garnered a comprehensive understanding of form builders, the essential features they must encompass, and a list of the top Jotform competitors for this year; it is time to draw a conclusion. 

In our opinion, Emitrr is the best Jotform Alternative due to the following reasons: 

1. Emitrr offers all the aforementioned features that your ideal Jotform alternative must have. The best part is that with Emitrr’s text messaging capabilities, you can make the best use of your forms and get responses faster. 
2. Emitrr’s unparalleled customer support is another reason why a lot of healthcare practices and other businesses use the product. Not being able to get help when you need it is the worst thing. Emitrr’s real-time support via live chat helps resolve any issues or concerns that you might have. P.S: Capterra has rated Emitrr 5/5 for its customer service. 
3. Emitrr’s pricing is pretty simple: you pay for what you use. There are no hidden charges involved, no setup fees, and no annual contracts. Whatever you pay will be aligned to what features you wish to use and the bill won’t burn a hole in your wallet. 
4. A lot of businesses, especially healthcare practices have trusted Emitrr because of its secure texting abilities, exciting form features, and the utter ease with which you can use the software. There is no learning curve involved, and the support team is always ready to answer any questions that you may have. 

Frequently Asked Questions

Conclusion 

To select the best Jotform alternative, you need to be very thorough with your research and not settle for less. Keep the aforementioned features as a checklist to see which alternatives are feature-rich, aren’t too heavy on the pocket, offer excellent support, and have great reviews. If you wish to compare your use case with Emitrr’s offerings, make sure to book a quick demo – https://emitrr.com/lp/book-a-time/.