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Introduction  Patient communication can take many forms, be it face-to-face, on the phone, email, text, or voicemail. One major component of patient communication is being compliant with HIPAA guidelines. HIPAA guidelines are put in place to protect patient’s privacy and … Read More

Introduction  Everything today is available online, and people trust this new digital arena more than anything else. Whenever a patient has to learn about anything related to medical practice, their first instinct is to visit Google and look for answers … Read More

Introduction In today’s digital world, people rely a lot on online reviews while choosing a service or evaluating a business. Online presence with good reviews builds trust and credibility amongst the potential customers giving your business a competitive edge in … Read More

Introduction There are just too many drawbacks of relying on a traditional phone for healthcare-related communication. HIPAA noncompliance, expensive costs, and lack of flexibility are just to name a few. And so, a great solution to traditional phones is switching … Read More

Introduction  The integration of various technologies has brought about a transformation in the way businesses operate and communicate with their customers. With a huge majority of businesses ditching traditional landline phones for VoIP services, it is clear that newer technologies … Read More

Introduction Text Message Marketing has probably made communication with your customers super engaging and effective. Businesses cannot escape this mode of communication in this day and age as texting has emerged to be the preferred means of communication for a … Read More

Podium vs Weave vs Emitrr – Introduction Choosing the right communication software for your business in 2023 can make all the difference.  In todays fast-paced and connected world; an automation tool that drives Customer Engagement and Growth is essential.  From streamlining … Read More

Textedly vs. SimpleTexting – Making the right choice Many people may overlook the importance of Text Messages, but you’re not one of them. You understand that Text Messages are crucial for any business to stay in direct connection with its … Read More

Introduction Choosing the right software for your small business in 2023 can make all the difference.  In the fast-paced and connected world; an automation tool that helps with Business Communication (Customer Interaction) and Growth is essential. From streamlining your customer acquisition … Read More

Group MMS vs Broadcast MMS MMS or multimedia messaging service was initially introduced in 2002, as a way to send multimedia content like images, videos etc. Over the years, MMS has adapted to new-age content forms and can today be used … Read More