Introduction To Dental Office Reputation and Review Management Whether you are part of your conversation or not, your patients are always talking to you.  About 98% of consumers read online reviews before opting for anything, whether it is a product … Read More

Introduction  If your nonprofit struggles to communicate effectively, it may not be fully living up to its mission. Nonprofit communication has experienced a tidal change over the years, but the fundamentals—text messaging and voice calls—remain as effective as ever. Sure, … Read More

Overview of Medical Office Scheduling Software Scheduling software is like the digital brain of your front desk. It replaces sticky notes, paper calendars, and endless phone calls with one clean, organised system. At its core, it helps you book, reschedule, … Read More

Introduction Good patient communication is a foundation of quality care. From appointment reminders to sharing critical test results and billing information, hospitals depend on timely and professional communication to provide smooth care. In today’s digital era, voicemail greetings remain very … Read More

Introduction to Voicemail greetings for Chiropractic practices   Let’s be honest, patients don’t love getting voicemail, but the right message can change that. A warm, friendly voicemail greeting makes people feel like they’ve reached a professional and caring practice, even if … Read More

Overview Of Medical Office Reputation and Review Management Software Picture this: two clinics pop up when someone searches for “family doctor near me.” One has 12 reviews and an average rating of 3.5 stars. The other has over 400 reviews … Read More

Your online presence and reputation are the new front desk, and guess what, it is working 24/7.  Nearly 81% of patients check online reviews before choosing a healthcare provider, and 75% won’t even consider a practice with a rating under … Read More

Introduction Good patient communication is a foundation of quality care. From appointment reminders to sharing critical test results and billing information, hospitals depend on timely and professional communication to provide smooth care. In today’s digital era, SMS (text messaging) remains … Read More

Introduction To Medical Office Reputation and Review Management When was the last time you booked a hotel or ordered from a new restaurant without checking the reviews? Probably never. You looked at ratings. You read the comments. You trusted what … Read More

Introduction Effective scheduling is essential for delivering high-quality patient care while maximizing hospital efficiency. Traditional appointment booking methods—like phone calls, paper diaries, and manual entries—can no longer keep up with the complexities and demands of modern healthcare settings. So what … Read More

Introduction to Patient Satisfaction Surveys In your continuous effort to provide world-class healthcare, you evaluate outcomes, improve processes, and invest in advanced technology to support patient care. But what if the best insight to strengthen your practice isn’t in a … Read More

Working in a medical office, we know that you probably wear about twenty hats a day!! Between scheduling appointments, following up with patients, handling paperwork, and making sure nothing slips through the cracks, it’s a lot to handle, and there’s … Read More