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Introduction Increasing patient engagement is the cornerstone to building a credible practice and improving healthcare outcomes. It means opening doors to more word-of-mouth referrals, better patient retention rates, improved patient satisfaction, increased revenue, enhanced online reputation, and better health outcomes.  Interesting fact → A … Read More

Introduction Simply put fake text messages are those which are sent with malicious intent. The primary purpose of a text message is to scam the recipient. Fake text message scams are nowadays also called smishing or SMS phishing. “Phishing is … Read More

Introduction In the present digital world, reviews and ratings play a vital role in enhancing the online presence of a business and act as a highly valuable source of feedback. If you are a product or service provider, reviews boost … Read More

Introduction Understanding patient experiences is crucial for improving care quality, satisfaction, and overall operational success. While healthcare providers often focus on medical outcomes, patient feedback offers invaluable insights into how to improve services beyond clinical care. In fact, 77% of … Read More

Introduction Texting is a fast and convenient way to communicate, but it carries risks. Imagine losing a patient’s trust—or facing hefty fines—because of one careless text message. The critical question for healthcare providers is: Is texting a patient’s name a … Read More

Introduction  Constant Contact is a popular Email marketing software that allows its users to expand their reach, market their products, promote events, and acquire new customers through a range of tools. It offers a wide range of features that help … Read More

Introduction to Doctor-Patient Relations “The good physician treats the disease; the great physician treats the patient who has the disease.” — Sir William Osler, FRS, FRCP (Canadian physician) Have you ever wondered what makes doctor-patient relations integral to present-day healthcare? … Read More

Introduction Google Business Messaging is an easy way for potential customers to interact with a business. If you visit a brick-and-mortar store of a business, you are most likely greeted by staff who will help you find what you are … Read More

Google Business Profile Suspension Google Business Profile, formerly known as Google My Business Page is a profile that you create and manage on Google to improve your online visibility. It is a way to showcase your local business to your audiences. A … Read More

Introduction In marketing, text abbreviations help communicate the right message to the customer while keeping it short and sweet. Often, businesses struggle with delivering the message while staying within the character limit. Businesses can streamline communication with their customers in … Read More

How to optimize Google My Business Listing? In the previous GMB article, we discussed why your business definitely needs it’s Google My Business listing. It’s paramount now for businesses to have an online presence and establishing a GMB listing is … Read More

Introduction While we know that texting has been reaping enormous benefits for businesses with its high open rate (98%) and engagement rates, we might sometimes find ourselves at a crossroads when it comes to knowing the texting etiquette for businesses. … Read More