Introduction  Did you just get picked for a HIPAA Compliance Audit? Don’t worry! This comprehensive guide will help you sail through this audit smoothly. This blog will offer you insights into the nitty-gritty of HIPAA compliance audit, including the reasons … Read More

Imagine the end of the rainbow is at your doorstep. A pot of gold is waiting for you, only if you just open the door. You must be thinking why are they making this analogy in a blog about missed … Read More

Introduction  Website chatbots are transforming the way businesses communicate with their customers. Companies use website chatbots primarily to enhance customer experience by quickly resolving user queries.  Often, one is looking for a quick query resolution, but unfortunately, it’s past business … Read More

Introduction All businesses work towards a common goal of getting more return on investment. A plumbing business is no different. Whether you are new in the plumbing business and want to keep it afloat or you are looking for ways … Read More

Introduction If you’re looking to increase sales by building customer relationships, putting the customer on a pedestal is a must. Sure, a company may say they treat their customers like kings, but when they do it, they make the customer journey … Read More

Why Are Word Of Mouth Referrals Important? Even as we are at the forefront of the digital landscape, word of mouth referrals seem to be the king when it comes to the most trusted referral source. Around 92% of consumers trust recommendations … Read More

Introduction  Missed calls are a major yet underestimated source of revenue loss, specifically for small and mid-sized businesses. Missed calls’ impact on business revenue is far more than most businesses realize. As per a few studies, approximately 60% of calls … Read More

Introduction to HVAC Leads  367.5 billion USD. That’s the estimated market size of HVAC businesses for 2030 globally. Considering the burgeoning market for HVAC businesses, you, as an HVAC business yourself, need to be on top of your game to … Read More

Introduction The success of any dental practice lies in acquiring and retaining patients. But how do you get the word out? This is where dentistry marketing comes in—to help you connect with potential patients and reach out to current patients … Read More

Introduction As of July 2022, the total number of active social media users stands at 4.70 billion, which is 59 percent of the total population across the globe! This trend is only seeing an upheaval, with 7 users added every second, … Read More

Introduction Technology helps us reduce our workload while giving us the tools to work smarter and more efficiently. For businesses, this means saving time while generating more profits. It also means easy communication and increased brand awareness.  And the benefits … Read More

What is Contact Center Terminology?  Contact Center Terminology or simply put Call Center Terminology is a list of contact center terms that are used in the day to day communication with contact center stakeholders to refer to the operations aspects … Read More