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Introduction With rapidly advancing technology and fast-paced life, the customer experience and their expectations are also changing, and when it comes to customer service, webchat software comes in handy. These days, every business wishes for quick solutions for customer queries, … Read More

Introduction Are you looking for one of the best retail business phone services for your growing business needs? We got you! Landline or traditional phone systems are often more expensive and inconvenient for unlimited calls, and VoIP services are cost-effective … Read More

Introduction HIPAA compliant online forms are user-completed digital forms that are used to securely collect patient health information (PHI). But what exactly is Patient Health information? It is every bit of information that identifies an individual patient as a part … Read More

Introduction  Feedback is one of the most important features a service provider gets after selling their services. It helps them to understand what an end user requires, expects and asks for. Collecting feedback also helps providers increase user satisfaction and make … Read More

Introduction  Communication tools are a vital part of any business communication. Businesses rely on these tools for easy engagement and better reachability. After all, business communication aims to make people aware of the company’s vision and products.  At the very … Read More

Introduction  As a healthcare practice, it is your duty to safeguard all patient information. Due to privacy and security concerns, a lot of healthcare providers are investing in secure texting apps. If you are new to this and wish to … Read More

Introduction Did you know that people read text messages within just five minutes of receiving them? This highly engaging nature of texting means that texting services are still used by many successful businesses as a communication and marketing tool.  Looking … Read More

Introduction An SMS Broadcast is simply a text message sent out to a large list of contacts. Also known as bulk SMS or mass text, this type of messaging is widely used by businesses to communicate important information, send promotional … Read More

Introduction The first-ever text sent carried the message “Merry Christmas.” This was way back in 1992, which was 31 years ago, to be precise! Since then, text messaging, particularly group texting apps, has come a long way and has become … Read More

Introduction How do you send a message when you need to reach hundreds or even thousands of people instantly?  Phone calls take too long, emails are frequently ignored, and group chats can become a mess. You know, the easier way … Read More