Top 10 Salon Scheduling Software To Compare In 2024 

Introduction 

Are you a salon owner looking for a solution to grow and manage your salon business like a pro? Are you tired of following up with customers every now and then, handling too many customer calls, and facing trouble keeping your schedules full? Salon scheduling software is the solution to all your problems. 

In this blog, we’ll familiarize you with the benefits of having salon scheduling software and the features you must look for in such a platform. Also, we’ll offer you a detailed analysis of the top 10 salon booking systems ruling 2024 to help you make an informed decision. Keep scrolling for some interesting insights! 

What Is Salon Scheduling Software? 

A salon booking system is a platform that is designed to cater to the needs of modern salon owners who want to streamline their operations. With salon scheduling software, you can simplify appointment scheduling, manage all appointments in a few clicks, keep your schedules full, and boost salon productivity. Whether you run a hair salon, a nail salon, a beauty salon, a tattoo parlor, a tanning salon, or a makeup studio; you need a salon booking system to not just ease out operations but also acquire and retain customers and build lasting relationships with your clients. 

With a plethora of salon scheduling systems in the market, it can be difficult for you to make a choice. Hence, we have saved you the hassle and have curated a list of 10 best salon scheduling software to choose from. 

Top 10 Salon Scheduling Software: A Quick Comparison 

1. Emitrr 
2. Appointy 
3. Vagaro 
4. Zenoti 
5. Fresha 
6. Simplybook.me
7. Phorest 
8. Salonist
9. Acuity Scheduling 
10. Booksy  

Key highlights: 

• Emitrr is the only salon scheduling software that is rated 5 stars for its customer service.
• As per the pricing available on Capterra, Zenoti is the most expensive salon scheduling system.
• Emitrr is rated the highest for its features and value for money. 
• Fresha is rated the highest for ease of use, followed by Emitrr. 
• Booksy has the lowest Capterra rating across all parameters. 
• Emitrr and Fresha have the highest rating overall.

Benefits Of Investing In Salon Scheduling Software 

Before we move on to a detailed analysis of the best salon scheduling software for you, it is first crucial to understand what benefits such a system can bring to your salon. 

Allow clients to book their own appointments

With the help of a salon booking system, you can allow your clients to book appointments around the clock without any human intervention. When your clients have the freedom to book appointments at their convenience, they don’t need to call you for the same. They can simply go to your appointment booking page, choose their preferred date and time, and book their appointment!  

Reduce incoming calls for booking 

When your customers have the option to book salon appointments through a link, they will not need to go through the hassle of listening to the same music while they’re put on hold. Your fixed salon hours would mean that the customers would call you between those hours and if you have many appointments scheduled for the day and are short on staff, you might not be able to handle the incoming calls. Instead, giving them a link to book the appointments would help reduce those incoming calls.  

Automate routine manual tasks  

With the help of an appointment scheduling app for salons, you can automate a plethora of routine tasks such as sending appointment reminders and confirmations, sending SMS review requests, sharing important notifications, and even sending seasonal greetings. With such automation features in your salon booking software, you will end up saving 3-4 hours of daily time. Further, if you also want to optimize your scheduling processes, enhance customer experience, and automate repetitive tasks, you can also look for an AI-powered appointment scheduling software that helps you with the same. 

Avoid over-booking/double-booking of appointments  

When you have a salon scheduling app, the slot that one client books gets automatically unavailable for the next client. This means you can ensure that no two clients book appointments for the same time and date. This further eliminates any chance of overbooking or double booking of salon appointments. 

Improve client experience 

With appointment scheduling software for salons, you get to communicate and engage with the clients at each stage of their journey. Right from allowing them to book their own appointments to sending them appointment reminders, from sharing exciting discount offers to asking for their valuable feedback; you get to communicate with your clients at each stage of their journey right through text, which leads to improved customer experience and customer satisfaction. 

Streamline appointment management 

Salon booking software saves you a great deal of hassle as the moment your clients book appointments, they’ll start appearing on your calendar. You can easily manage all the appointments in the calendar without having to switch between tabs. 

Features To Look For In Salon Scheduling Software 

It is now time to take a look at all the features that your ideal salon scheduling software must encompass so that you can enjoy all the aforementioned benefits. 

Easy self-scheduling  

One-click booking is the most important feature that your salon booking system must have because convenience is one thing that each customer looks for. If they can book appointments just by clicking on the booking link and then simply clicking on the preferred day and time; they need nothing more. Your salon scheduling software must allow easy self-scheduling of appointments. 

Automated reminders 

Let’s say you have 50 appointments booked for various sessions such as hair spa, nail extensions, hair color, facial, etc. You don’t want your clients to miss their appointments, so you decide to send them appointment reminders at different frequencies, such as a week before the appointment, three days before the appointment, and on the day of the appointment. You cannot take on that task manually because it’s time-consuming. 

Instead, you can use your salon booking software to set up automated appointment reminders and schedule them for the preferred day and time. While you get other important work done, those reminders will be sent to the customers at the desired time. Ensure that your salon scheduling system has such a capability. 

Autoresponders 

Instant communication is a quality that clients appreciate because sometimes they might have some questions or doubts about their appointments and other service-related things about your salon. Being on your feet to communicate with them would significantly improve client experience and satisfaction. Your chosen salon appointment software should offer autoresponders the capability to handle general queries about appointment booking, rescheduling, and cancellation.  

Reporting and analytics 

The salon scheduling software that you choose should be able to offer you detailed insights into key metrics like booked appointments, no-shows, revenue, and client attendance rates. This will help you address the required parameters and take appropriate measures. 

Two-way texting

Two-way text messaging is an important feature that your salon scheduling software must have when customers know that they have someone that they can contact for seamless communication. Remember that you need to build good relationships with your clients and that can only happen when you ensure good communication with them. 

Third-party calendar sync 

With the help of an appointment scheduling app, you should be able to integrate your PMS and your Google calendar so that all appointments appear on one single unified calendar. This will help you keep track of your schedule and manage appointments seamlessly. 

Schedule-based texting 

Let’s say you’re running a huge hair salon and have appointments scheduled for all your hairdressers for the coming week. Let’s assume that you urgently need to close your salon for three days and need to inform your clients about the same. Normally you would give them a call but if you have say 20 appointments scheduled for those three days, you cannot call each person as that would take a lot of time. 

Instead, you can simply log in to your salon scheduling software, pull customers who have scheduled appointments for those three days, and send one common message that says you’ll be closed. In a matter of mere seconds, the messages will reach your clients. Schedule-based texting is highly beneficial when you have to send selected messages based on schedules. 

Integration with other tools  

Your chosen salon scheduling software offers integration with your native tools to help you manage customer data seamlessly. With such integration, you will have all client data in one place and while communicating with them, you won’t have to switch between tabs or search for their information manually. Also, your salon scheduling system must integrate seamlessly with your CRM and accounting software to further streamline operations. 

10 Best Salon Scheduling Software – A Detailed Analysis

Now let’s dive deep into the offerings of the top 10 salon scheduling systems, including their features, pros, cons, reviews, and more to help you make a decision. 

Emitrr 

Emitrr is a popular salon scheduling software and is a rising leader in the realm of appointment scheduling. The software offers diverse capabilities pertaining to appointment scheduling and text messaging coupled with unwavering support. With this salon appointment software, you can seamlessly manage appointments at your salon and focus on delivering the best customer experience. 

Emitrr Features 

• User-friendly interface to self-schedule salon appointments
• Ability to customize and categorize appointments based on visit type, location, time, and service required
• Send automated appointment confirmations as soon as the patient books an appointment
• Integrate the salon scheduling software with your CRM 
• Send automated appointment reminders to customers and set the cadence of the reminders 
• Set up autoresponders for seamless appointment booking, rescheduling, and cancellation
• Track detailed metrics such as sessions booked, conversion rates, etc 
• Integrate with other calendars to manage all appointments in one dashboard  

Emitrr Pros 

• Great value for money 
• Advanced texting capabilities 
• Round-the-clock customer support 
• Easy-to-use software 
• Ample features for seamless scheduling 
• Hassle-free integration with other tools 

Emitrr Cons 

• More advanced scheduling features are yet to come 

Emitrr Support 

• Phone Support
• Email/Help Desk
• 24/7 (Live rep)
• Chat
• FAQs/Forum
• Knowledge Base

Emitrr Reviews 

Appointy 

Appointy is a salon appointment booking system that helps salon owners streamline appointment booking and client management with an easy-to-use interface. 

Appointy Features 

• Real-time self-appointment scheduling 
• Calendar sync 
• SMS alerts and notifications 
• Integrations with CRM 
• SMS appointment reminders and confirmations

Appointy Pros 

• Easy to use 

Appointy Cons 

• Limited integrations 

Appointy Support 

• Phone Support
• Email/Help Desk
• 24/7 (Live rep)
• Chat
• FAQs/Forum
• Knowledge Base

Appointy Reviews 

Vagaro 

Vagaro is a popular scheduling software used by beauty and wellness businesses that allows easy online booking, secure payments, and seamless schedule management. 

Vagaro Features 

• Self-scheduling of appointments 
• Appointment confirmations and reminders 
• Manage calendar 
• Customizable templates 
• Website integration 

Vagaro Pros 

• Ease of booking appointments
• Multiple integrations 

Vagaro Cons 

• Average customer service 

Vagaro Support 

• Phone Support
• Email/Help Desk
• 24/7 (Live rep)
• Chat
• FAQs/Forum
• Knowledge Base

Vagaro Reviews 

Zenoti 

Zenoti is a scheduling software for salons that allows businesses to improve their operational efficiency and streamline customer communication and engagement through AI. 

Zenoti Features 

• Customizable Reports
• Customizable Templates
• Reminders and confirmations 
• Online appointment booking 
• Recurring appointments 

Zenoti Pros 

• Easy to use 

Zenoti Cons 

• Expensive product 

Zenoti Support 

• Phone Support
• Email/Help Desk
• 24/7 (Live rep)
• Chat
• FAQs/Forum
• Knowledge Base

Zenoti Reviews 

Fresha 

Fresha is another popular salon appointment app that is used by thousands of beauty and wellness professionals to manage appointments and improve efficiency. 

Fresha Features 

• Activity Dashboard
• Appointment Scheduling
• Automated Scheduling
• Calendar Management
• Confirmations/reminders  

Fresha Pros 

• Easy to use 

Fresha Cons 

• Poor customer service

Fresha Support 

• Email/Help Desk
• 24/7 (Live rep)
• Chat
• FAQs/Forum
• Knowledge Base

Fresha Reviews 

Simplybook.me

Simplybook.me is a nail salon scheduling software that allows you to display your availability to your clients and ensure a seamless booking experience. 

Simplybook.me Features 

• Self-scheduling of appointments 
• Send appointment reminders and confirmations 
• Manage bookings seamlessly
• Sync with calendar to streamline workflows 

Simplybook.me Pros 

• Easy to use 

Simplybook.me Cons 

• Average customer support 
• Limited customization

Simplybook.me Support 

• Phone Support
• Email/Help Desk
• Chat
• FAQs/Forum
• Knowledge Base

Simplybook.me Reviews 

Phorest 

Phorest is an all-in-one appointment booking service for salons that allows seamless appointment scheduling, easy reporting, and great customer communication. 

Phorest Features 

• Appointment scheduling 
• Reminders and confirmations
• Alerts and notifications 
• Third-party integrations 
• Appointment management  

Phorest Pros 

• Good reporting and appointment scheduling 

Phorest Cons 

• Not user friendly 

Phorest Support 

• Phone Support
• Email/Help Desk
• Chat
• FAQs/Forum
• Knowledge Base

Phorest Reviews 

Salonist

Salonist is a simple and powerful tool for salons and spas. It helps you handle bookings, payments, and customer details all in one place. With Salonist, you can save time, stay organized, and make your clients happier. It’s the perfect helper to grow your beauty or wellness business while keeping things easy and stress-free!

Salonist Features

• Appointment Booking
• Client Management
• POS System
• Inventory Tracking
• Integrated marketing tools and loyalty programs
• Analytics Reports

Salonist Pros

• Customizable Features
• Easy online booking for clients
• Detailed client records for personalized services.
• Tracks product inventory and sends alerts for low stock.
• Integrated point-of-sale system for smooth transactions.
• Marketing tools for email and SMS campaigns.
• Reporting and analytics to track business performance.
• Multi-location management for chain salons or franchises.
• Mobile-friendly platform for on-the-go management.

Salonist Cons

Requires stable internet for smooth functioning.

Salonist Support

• 24/7 Support
• Live Chat Support
• Email Support
• FAQ Section

Salonist Reviews

Acuity Scheduling 

Acuity: Scheduling is an online booking system for salons that offers seamless appointment scheduling with an aim to boost customer satisfaction and improve efficiency. 

Acuity Scheduling Features 

• Easy appointment scheduling, rescheduling, and cancellation
• Send automated appointment reminders and confirmations 
• Send automated follow-ups  
• Customized forms to personalize patient experience 
• Integrate with your existing tools 

Acuity Scheduling Pros 

• User-friendly platform 
• Good customization options 

Acuity Scheduling Cons 

• Average customer support 
• Limited features and integrations available 

Acuity Scheduling Support 

• FAQs/Forum
• Email/Help Desk
• Knowledge Base
• Chat

Acuity Scheduling Reviews 

Booksy  

Booksy Biz is a salon appointment system that is used by business owners to attract clients, manage appointments, process payments, and streamline workflows. 

Booksy Features 

• Appointment management 
• Recurring appointments
• Website integration
• Automated scheduling 
• Calendar management 

Booksy Pros 

• Easy to use 

Booksy Cons 

• Average customer service 

Booksy Support 

• Phone Support
• Email/Help Desk
• 24/7 (Live rep)
• Chat
• FAQs/Forum
• Knowledge Base

Booksy Reviews 

Why Should You Pick Emitrr As The Ideal Salon Scheduling Software? 

Emitrr is a complete client communication and engagement platform and the best salon scheduling software that you can use to manage your salon. Check out what all Emitrr has in store for you: 

Easy-to-use software  

With Emitrr, you can send appointment scheduling links to your customers via text, which they can click on and schedule appointments at your salon. The scheduling software allows you to customize your own schedule. You can customize everything related to appointment scheduling all by yourself on Emitrr. You do not need developer bandwidth or technical prowess to do the same. 

One-click booking 

Appointment booking should be absolutely seamless for your clients. The last thing you want for your clients is to get frustrated while booking a salon appointment and eventually leave you for another salon that has a simpler process. Emitrr makes appointment scheduling absolutely seamless for your clients. The moment your client clicks on the appointment link, they just need to enter their name and contact details, select a day and time, and voila! For an existing client who wants to schedule an appointment, they don’t even need to add in their names and contact details as the software will auto-fill their information. All they need to do is book a day and time and that’s it. One-click booking is what customers want, and Emitrr focuses on providing exactly that. 

Customize appointment scheduling as per your own requirements 

With Emitrr, you can create your own schedule, without having to rely on any developer for the same. All you need to do is log in to your Emitrr dashboard and go to settings. Once you scroll to the very bottom, you’ll find online booking forms. On that, you will be able to:   

Add your salon logo 

Create and edit appointment type 

Set the availability of your salon professionals 

Seamless integration with third-party calendars 

Emitrr integrates with your Google calendar and other calendars, thereby ensuring smooth appointment management and calendar management. When you integrate calendars with Emitrr, you will be able to manage your entire schedule in one centralized dashboard. 

Advanced texting capabilities that complement salon scheduling 

What’s good an appointment scheduling software that doesn’t offer texting capabilities to make communications easier? In addition to offering a great salon scheduling tool, it also encompasses excellent texting features that you can use to further improve client communication and engagement. From sending automated appointment reminders to setting up autoresponders, from implementing schedule-based texting to having one-on-one conversations with clients; you can make the most of text messaging for your salon while also ensuring smooth appointment management along the way. 

Frequently Asked Questions  

Conclusion 

Having gone through a list of 10 best salon scheduling software for 2024, we hope you were able to shortlist the ones you wish to analyze further. Did Emitrr make it to your top 3? If yes, wait no more and book a quick call here to understand how Emitrr’s offerings fit your use case!