Sideline Pricing Breakdown: Is It Worth The Cost?

Introduction

Looking into Sideline but unsure about its pricing and features? Don’t worry—we’ve got you covered!

Sideline gives you a second phone number on your existing device, making it a handy option for businesses and professionals who need a separate work line.

In this guide, we’ll break down Sideline’s pricing plans so you can understand the costs and decide if it’s the right fit for your business.

Sideline Pricing  

Sideline offers two plans to its users: Standard and Enterprise. However, these plans are offered on a subscription basis. 

The Standard Sideline pricing plan for new accounts is as follows: 

Duration	Pricing
1 month	$14.49 per month
6 months	$69.99 upfront
12 months	$129.99 upfront

The Enterprise Sideline pricing plan includes a per-month charge of $14.49 per line. So if you have 10 assigned numbers, then you will be charged 10X$14.49 = $144.9 per month. In addition to the assigned numbers, if you also have reserved numbers, then you’d be charged monthly for those as well, even if you’re not using the reserved numbers. 

Key features: 

• Group messaging 
• Voicemail to text 
• Number porting 
• Auto attendant 
• International calling

Sideline vs Emitrr pricing: A Comparison

Sideline Pricing

Pros of Sideline Pricing

• Affordable for Individuals and Small Teams – Sideline offers a low-cost option for getting a second phone number, making it ideal for freelancers and small businesses that need a professional line without high costs.
• Flat Monthly Pricing – Unlike some providers that charge per user, Sideline offers a simple flat-rate plan. This makes budgeting easier since you don’t have to worry about unexpected price increases.
• Texting and Calling Included – Sideline includes unlimited calls and texts within the U.S., ensuring businesses don’t have to pay per message or minute, which is great for regular communication.

Cons of Sideline Pricing

• Limited Features for Business Use – Sideline lacks advanced VoIP features like call recording, auto-attendants, or integrations with CRMs, making it less suitable for businesses that need more than just calling and texting.
• Single Number Per Account – Unlike other VoIP services, Sideline doesn’t allow multiple numbers under one account, which can be a drawback for businesses managing different teams or departments.
• No International Calling – Sideline primarily focuses on U.S. calls and texts, making it an impractical choice for businesses that need to communicate with international customers or clients.
• No Desktop or Web App – Sideline is a mobile-only service, meaning there’s no way to make or receive calls from a computer. This can be inconvenient for businesses that rely on desktop communication.
• Customer Support Limitations – Some users report slow response times and lack of live customer support, which can be frustrating when dealing with urgent issues.

Hidden fees that add up to the overall cost of Sideline: 

• State Taxes Can Increase Costs – Depending on where you live, you may face extra charges. States like Iowa, Alabama, and Texas have higher taxes, making Sideline more expensive.
• Complicated and Costly Auto-Attendant – Setting up an auto-attendant requires multiple add-ons and an Enterprise plan, adding up to over $40/month—more if you need multiple forwarding lines.
• Number Porting Isn’t Always Free – If you got your number through Sideline, you’ll have to pay a $19.99 fee to transfer it to another service.
• High International Calling Charges – Each line needs a $14.99/month add-on for international calls. Since Sideline doesn’t offer shared team numbers, businesses with global clients must pay separately for every user, making it costly

Emitrr Pricing

Emitrr offers different pricing plans for different capabilities. For VoIP, there are 2 pricing plans – Standard and Professional. 

Name of the plan	Pricing if paid annually	Pricing if paid monthly
Standard	$20 per user per month	$25 per user per month
Professional	$25 per user per month	$30 per user per month

Key features of Standard Plan: 

• Calling (1000 mins/user)
• HD Voice
• Call Hold Music
• Call Recording (manual)
• Call Queue Groups
• Call Extensions
• Call Routing (During and After Hours)
• Call Transfer
• Call Forwarding
• Number Porting
• Contact Sync
• Set personal working hours
• Mobile App

Key features of Professional Plan: 

Everything in Standard plus

• Call Transcription
• IVR (Interactive Voice Response)  / Call Tree
• Call Recording (automated)
• Missed Call Auto Text
• Call Conference
• Voicemail Transcription
• HIPAA Compliance
• Access Management 

How Emitrr offer Better Value for Money as Compared to Sideline?

Emitrr is a powerful yet easy-to-use communication platform that helps businesses manage calls and messages effortlessly. It goes beyond basic calling and texting, offering smart automation, AI-driven responses, and multi-channel messaging—all at a budget-friendly price.

Emitrr offers two affordable plans:

Standard Plan

Starting at $20 per user/month (billed annually) or $25 per user/month (billed monthly), this plan is ideal for businesses that need essential call management without overspending. It includes 1,000 minutes per user, a mobile app, and key features like:

• Call Routing & Forwarding – Ensure calls reach the right person every time.
• Call Queues – Manage high call volumes efficiently.
• Call Recording – Keep track of conversations for quality assurance.
• Hold Music – Enhance caller experience while they wait.
• Business Hours & After-Hours Call Routing – Set up availability rules for seamless communication.

Professional Plan

Priced at $25 per user/month (billed annually) or $30 per user/month (billed monthly), this plan includes everything in the Standard Plan plus advanced tools to enhance customer service and efficiency:

• IVR (Interactive Voice Response) – Automatically route calls to the right department.
• Call Transcription – Convert conversations into text for easy tracking.
• Missed Call Auto-Text – Instantly respond to missed calls via text.
• Conference Calling – Conduct meetings over the phone.
• Access Management – Control user permissions for better security.
• HIPAA Compliance – Ensure secure communication for handling sensitive data.

For just $5 more per user, businesses unlock premium features that improve communication, enhance productivity, and provide better customer service—while saving money compared to other VoIP services like Ooma.

Emitrr isn’t just about great pricing—it also stands out for:

More Than Just a Second Phone Number

Sideline primarily offers a second phone number for personal or small-scale business use. Emitrr, on the other hand, is a full business communication platform with VoIP calling, SMS automation, call routing, and AI-powered messaging—all built to streamline operations.

No Hidden Costs or Surprise Fees

With Emitrr, you get straightforward pricing with all essential business features included. Sideline, however, has unexpected costs like location-based taxes, number porting fees, and costly add-ons for auto-attendants and international calling.

Advanced Features Without Extra Charges

Emitrr includes business-critical tools like IVR, call transcription, call queues, and automated text responses for missed calls. Sideline requires multiple expensive upgrades just to access features like auto-attendants, making it less cost-effective.

Built for Teams, Not Just Individuals

Emitrr allows teams to collaborate easily with shared numbers, access management, and multi-user functionality. Sideline is designed for individual users, forcing businesses to purchase separate plans for each team member.

24/7 Live Support

Emitrr provides round-the-clock customer support with real human agents to resolve issues instantly. Sideline’s support is limited, especially for lower-tier users, which can lead to delays when you need help the most.

FAQs

Conclusion

Sideline might look like an affordable option at first, but its extra fees add up quickly. You have to pay more for features like an auto-attendant, international calling, and extra phone numbers. It also doesn’t support shared team numbers, which makes it harder for teams to work together smoothly.

Emitrr gives you everything you need in one place without hidden costs. It offers smart automation, call routing, AI-powered messaging, and easy CRM integration—all at a fair price. Plus, with 24/7 customer support and flexible pricing, it’s a better choice for businesses that want reliable and hassle-free communication. Book a demo today!