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Introduction
Consistent and timely communication isn’t just a courtesy in radiology—it’s critical. Clear updates help patients feel at ease, reduce anxiety, and most importantly, prevent costly no-shows and delays that can disrupt a tightly scheduled practice.
More and more radiology teams are turning to SMS templates for radiologists to keep patients informed every step of the way, from appointment reminders and test preparation instructions to result notifications and follow-ups. This digital-first approach helps streamline operations, improve patient satisfaction, and lighten the load on staff.
The purpose of this blog is simple: to share a practical library of ready-to-use patient message templates that radiology practices can implement right away.
Best Practices for SMS Templates
Crafting effective SMS templates isn’t just about reminders; it’s about clarity, personalization, and compliance. Short, action-driven messages keep patients engaged, reduce no-shows, and protect sensitive information.
Keep Messages Short and Action-Oriented
Patients appreciate patient message templates that are clear, direct, and tell them exactly what to do next. Use concise language and avoid overwhelming them with too much detail.
Example:
“Hi [Name], your MRI is scheduled for [Date] at [Time]. Reply ‘C’ to confirm.”
Such clear, action-focused health text messages help reduce no-shows, limit confusion, and make your practice look professional and organized.
Don’t Include Personal Health Information (PHI) Unless It Is Secure
To stay HIPAA-compliant, avoid including test results, medical diagnoses, or other personal health information in standard SMS.
Instead, send secure messages like:
“Your imaging results are ready. Please call our office at [Number] to discuss next steps.”
By limiting sensitive content, your sms templates for radiologists remain safe, professional, and compliant.
Personalize With Patient Name, Appointment Time, Etc.
Adding personal details transforms generic reminders into messages that feel human and thoughtful. It reassures patients that your practice values their individual care.
Include:
- Patient’s first name
- Date and time of appointment
- Department or location, if applicable
Example:
“Hello [Name], this is a reminder of your CT scan appointment on [Date] at [Time] at [Clinic Name].”
Personalized sms patient templates boost engagement and make patients more likely to respond.
Set Expectations for Response or Next Steps
Patients often need clear guidance about what to do after receiving a text. Let them know whether to confirm, call, or just arrive prepared.
Example:
“Reply ‘C’ to confirm or call us at [Number] if you need to reschedule.”
Adding these instructions keeps communication efficient, reduces last-minute changes, and helps patients feel supported.
25+ SMS Templates for Radiologists
Below is a curated collection of over 20 ready-to-use best SMS templates for radiologists designed to help your practice communicate, reduce no-shows, and keep patients informed at every stage. These patient message templates follow HIPAA best practices: concise, action-oriented, and never including detailed personal health information.
Appointment Confirmations & Reminders
Keep your schedule organized and reduce missed visits with these clear health text messages:
“[Name], this is a reminder of your radiology appointment on [Date] at [Time]. Location: [Clinic]. Reply C to confirm.”
“Hi [Name], your MRI is scheduled for [Date] at [Time]. Please arrive 10 minutes early.”
“Reminder: [Procedure] at [Clinic] on [Date], [Time]. Questions? Call [Phone Number].”
“This is [Practice Name]. Just checking in — are you still available for your scan on [Date] at [Time]? Reply YES to confirm.”
Appointment Preparation Instructions
Preparation instructions help patients arrive ready, which saves time and improves scan quality. Here are sms templates for radiologists to help:
“Your CT scan is scheduled for [Time]. Please fast for 6 hours before the appointment. Call [Number] if you have questions.”
“Reminder: Wear comfortable clothing and remove any jewelry before your MRI on [Date].”
“Before tomorrow’s ultrasound, please drink 32 oz of water an hour before your appointment and do not empty your bladder.”
Missed Appointment & Rescheduling
Help patients quickly reschedule and keep your calendar full:
“We noticed you missed your appointment today. Please call us at [Number] or reply here to reschedule.”
“Hi [Name], sorry we missed you! Need to rebook your imaging appointment? Call [Number] or text us now.”
Test Result Notifications
Share updates safely while prompting patients to call for details:
“Your imaging results are ready. Please call [Number] to discuss next steps.”
“Hi [Name], your radiology report is complete. Contact us at [Number] to review.”
“Your recent scan results are available. Call our office to speak with your provider.”
Follow-Up & Post-Scan Instructions
Keep patients comfortable and reduce complications after their procedure:
“Thank you for your visit today. Please avoid heavy lifting for 24 hours after your MRI.”
“After today’s scan, drink plenty of water to help flush the contrast agent.”
“If you experience any unusual symptoms after your procedure, please contact our office immediately at [Number].”
Patient Feedback Requests
Boost your reputation and improve service quality with these health text messages:
“We’d love your feedback! Click here to review your visit: [Link].”
“Thank you for choosing [Practice Name]. Share your experience: [Link]. It only takes a minute!”
“Hi [Name], your opinion matters! Please leave us a quick review here: [Link].”
Holiday or Closure Announcements
Proactive updates keep patients informed during schedule changes:
“Our clinic will be closed on [Date] for [Holiday]. For urgent matters, call [Alt Number].”
“Heads-up: We’ll be closed from [Date] to [Date]. Normal hours resume [Date].”
“Happy [Holiday]! Our team will be away until [Date]. Need assistance? Contact [Alt Number].”
New Patient Welcome Messages
Make a strong first impression and reassure new patients:
Welcome to [Practice Name]! Your radiology appointment is confirmed for [Date]. We’ll send prep details soon.”
“Hi [Name], thank you for choosing us. Your scan is scheduled for [Date] at [Time]. Questions? Call us anytime.”
“We’re glad to have you, [Name]! You’ll receive reminders and instructions closer to your appointment date.”
Call-back Texts (Post Missed Call)
Stay connected and responsive when you miss a patient’s call:
“Hi, we missed your call. How can we help? You can reply here or call us at [Number].”
“Sorry, we couldn’t answer earlier! Feel free to text your question or call us back at [Number].”
“We tried reaching you. Let us know a good time to call, or reply with your question here.”
How Emitrr Helps Automate Sms Templates for Radiologists
Managing patient reminders, updates, and follow-ups manually can quickly overwhelm any radiology team. Emitrr’s automation tools make sending SMS templates for radiologists effortless, accurate, and HIPAA-conscious without adding to staff workload.
Here’s how Emitrr transforms your patient message template strategy:
Advanced AI Automation
Emitrr uses AI to manage conversations, respond to common questions, and send the right messages at the right time without needing extra staff. From answering patient questions instantly to managing message flows smoothly, AI agent Sarah keeps your communication running while your team focuses on care.
Watch how Emitrr’s AI agent, Sarah, makes texting effortless.
Auto-Send Reminders Based on Schedule Triggers
Emitrr integrates with your EMR to detect new appointments, cancellations, or changes. It then automatically sends health text messages like reminders and prep instructions, ensuring no patient slips through the cracks.
Insert Patient Names and Appointment Info Dynamically
Forget copy-pasting. Emitrr pulls real-time data to personalize every SMS patient message, adding patient names, dates, procedure details, and clinic location automatically.
Customize Templates for Each Department or Procedure
Set up unique SMS templates for radiologists based on service lines (MRI, CT, ultrasound) so patients receive prep instructions that match their specific scan.
Schedule Follow-Ups and Feedback Requests Automatically
Emitrr can trigger health text messages after each appointment, asking for patient feedback or providing post-scan care tips, helping improve patient satisfaction and clinic reputation.
FAQs
Yes, but avoid including detailed PHI in SMS templates for radiologists. Instead, send a patient message template prompting patients to call your office or check a secure portal to review sensitive results safely.
Use a platform like Emitrr, which connects to your EMR. It can send reminders, follow-ups, and call SMS templates for radiologists automatically, helping reduce manual work while keeping communication consistent and professional.
To manage both health text messages and voicemail greetings for radiologists, you’ll need a secure texting platform, a VoIP system, EMR integration, and automated workflows to personalize and schedule messages efficiently and compliantly.
Yes, using secure and HIPAA-compliant texting tools, radiologists can safely share reports or updates with doctors or patients.
Conclusion
Using these 25+ SMS templates for radiologists, your practice can reduce no-shows, keep patients informed, and maintain a professional, patient-friendly image.
Automating these patient message templates helps your team save time, stay consistent, and focus more on patient care rather than manual follow-ups. Whether it’s reminders, test result alerts, or after-hours updates, these templates make daily communication seamless and reliable.
Ready to implement? Personalize, automate, and transform patient engagement effortlessly with Emitrr.
Want to deploy these templates in your radiology clinic? Book a free Emitrr demo and get started today.