6 Best Spa Scheduling Software Of 2024

Introduction

Tired of manually scheduling appointments for your spa business and looking to automate this crucial process? Spa scheduling software is all you need to solve this problem!

But, how to pick the right scheduling software? What features should you look for? Keep on reading as we compare the six best spa scheduling software and help you pick the right option in this guide.  

What is Spa Scheduling Software?

Spa scheduling software is a tool that allows spa business owners to access, manage, and automate their appointment schedules to save time and focus on other important tasks of their spa business.

For this, these software comes with options like self-scheduling, automated scheduling, automated reminders, cancellations, rescheduling options, and more. Keep on reading if you wish to compare and find out the best spa scheduling software for your spa business. 

6 Best Spa Scheduling Software: A Quick Comparison

1. Emitrr
2. Mangomint
3. Vagaro
4. Zenoti
5. AestheticsPro
6. Appointy 

Key highlights: 

• From the table, we can clearly see that Emitrr is the best spa scheduling software. It is affordable, easy to use, has great features, and a 5/5 rating for its exceptional customer support.
• Mangomint also has a stellar rating for its customer support, features, etc. However, it is quite expensive and charges an add-on fee for every extra feature.
• Zenoti is also very expensive, and it does not offer the best value for money.
• Vagaro, Appointy, and AestheticsPro are somewhat at par, and you could eliminate or keep them as your options depending on the features that you are looking for. 

Benefits of Spa Scheduling Software

Save time & simplify appointment scheduling

Appointment scheduling software simplifies the appointment booking process in a few clicks and reduces the need to spend time on phone calls or exchanging emails for the appointment process. This helps save a lot of time and allows your receptionists to answer and be present for other guest issues.  

Reduce errors

There is a good chance of making an error in manual scheduling, which often leads to conflicts. However, spa appointment booking software reduces double bookings and errors and helps you in offering a great customer experience. 

Better customer service & experience 

Spa appointment scheduling software allows the customer to see available slots and make the booking themselves. It allows you to send them appointment reminders and gives the option to the customer to even reschedule or cancel the appointment in just one click. All these convenient features improve customer experience and lead to better customer service. 

Reduces workload of receptionist 

Since the entire booking process for your spa can be automated using a spa reservation software, your receptionist does not need to spend time on answering calls and instead can focus on ensuring a smooth check-in for the guests. 

Creates a great first impression

Customers prefer convenience over anything today and expect you to offer them online appointment options. Spa scheduling systems allow you to add a booking widget on your website and a booking form so that your customers can easily fill in their details without having to call you. This simple implementation can help you in creating a good first impression. 

Features to Look for in a Spa Scheduling Software

• 24/7 spa online booking system: A good booking system should have the ability to accept spa bookings online at any time of the day as per the customer’s convenience. 
• Automated appointment reminders: This feature allows you to send automatic spa appointment reminders and set the cadence as well. 
• Multi-channel bookings: This feature allows you to receive bookings for your spa business from your website, social media channels, Google, and more.  
• Self-scheduling: Give the option to your customers to self-schedule their spa appointments by accessing information on available slots. 
• Organize team schedule: Manage and track the availability of your staff members and send updates to customers in case they are not available on a given day to offer spa service.   
• Appointment slot based on visit type: This feature allows you to set up appointment slots based on the type of visit e.g., massage, facial, manicure, aromatherapy, etc. 
• Reports & analytics: Access how many spa appointments were booked, canceled, rescheduled, etc., and implement changes to make improvements. 
• CRM integration: This feature allows you to integrate with your existing CRM and pull up customer information, their past bookings, preferences, etc., and helps you avoid repetitive work. 
• Recurring appointments: This feature allows you to create recurring appointments so that your customers do not have to go through the entire booking process again and again. 
• Appointment notifications: Receive notifications every time new appointments are created. 
• Multi-location management: Easily manage and oversee the scheduling and appointments of all your spa centers across multiple locations. 
• Two-way SMS: This feature allows you to send and receive SMS for smooth two-way texting with your customers. 
• Forms for online booking: This lets you create an online booking form using which you can collect your customer’s information for an upcoming appointment and also store it in your CRM for future reference. 
• Calendar integration: This feature syncs your and your client’s spa calendars and automatically updates any cancellations, changes, or new appointments made to avoid last-minute conflicts and double bookings. 

Additional features 

Take a look at these additional features that you should look for in a salon and spa appointment software:

• Marketing campaigns: Look for a marketing campaigns feature that allows you to send mass messages and emails, run drip campaigns, etc., so that you can update your customers about upcoming offers, discounts, coupons, and more.   
• Reviews & reputation management: Send review links or feedback surveys to your customers, post their spa appointments, and manage your online reputation by implementing necessary actions based on the reviews. 

Spa Scheduling Software: Detailed Analysis 

Emitrr

Emitrr is our top pick for spa scheduling software, as it offers the perfect blend of features, integrations, support, etc., for a very affordable price. If you are a spa business owner who is looking for software that offers all the basic necessary features that do not make you feel overwhelmed when doing a simple task such as scheduling, then Emitrr is best for you. The best part is if you eventually scale your business and feel the need to maybe set up marketing campaigns and manage your online reputation, then you won’t have to look for another software. 

Emitrr Features

• Automated bookings
• Integration with calendar
• Self-scheduling
• SMS capability
• Automated reminders & scheduling
• Manage spa calendar
• Working hours display
• Reporting and Analytic
• Multi-location support
• HIPAA Compliance
• Online patient dashboard
• Personalization
• Filters for sorting
• Enable bookings via website, Google, SMS, etc.
• Appointment slot based on visit type
• Forms for online booking
• CRM integration

Emitrr Integrations

Emitrr integrates seamlessly with over 500 tools and software including: 

• HubSpot
• Mailchimp
• Zapier
• Calendly
• Acuity scheduling
• Kareo
• Eaglesoft
• Practiceworks
• And more..

Emitrr Pros

• Very easy-to-use
• Excellent support
• Affordable
• Seamless integration with CRM tools
• Wide range of features
• Two-way texting
• Quick training

Emitrr Cons

• No major issues with this salon & spa software

Emitrr Pricing

Emitrr is quite an affordable spa scheduling software and is perfect for those looking for handy scheduling features at a reasonable price. Its pricing starts at $99 a month, and for the plan you choose, you get not only access to scheduling features but also other capabilities, such as reputation management, campaigns, etc., that the platform offers. 

Emitrr Customer Support

• Capterra: 5/5 
• G2: 4.8/5

Mangomint 

Mangomint is ideal for large spa businesses that are looking for extensive features such as service customizations that allow customers to add on treatments, self-check-in, intelligent waitlist, etc. The software is also HIPAA-compliant and easy to use. However, it is really expensive compared to other options and charges you additional fees for accessing other features, such as two-way texting or even integration with other tools.

Mangomint Features 

• Service customizations
• Automated appointment confirmations & reminders
• Intelligent waitlist
• Repeating spa appointments
• Custom service durations for each staff member
• Website widget for bookings
• And more..

Mangomint Integrations

• WaiverForever
• Mailchimp
• Webhooks
• Shopify

Mangomint Pros

• Good customer support
• Plenty of features
• Easy-to-use

Mangomint Cons

• Limited integrations
• Integrations come at additional cost
• Expensive
• Two-way texting comes at additional cost of $75/month
• Online bookings gets messed up

Mangomint Pricing

Mangomint offers three kinds of plans:

• Essentials: $165 a month
• Standard: $245 a month
• Unlimited: $375 a month

Mangomint Customer Support 

• Capterra: 5/5
• G2: 4.9/5

Vagaro 

If you are looking for a spa scheduling software that offers plenty of features for scheduling, online bookings, payments, etc., with the ability to let you build a customized website, then Vagora is a great option for you. However, you may face technical issues and service outages with this software. Here are some more details on Vagaro: 

Vagaro Features

• Automated appointment scheduling
• Recurring appointments
• Waitlist management
• Resource scheduling
• Notifications
• Single and multi-location spa management
• Booking customizations
• And more..

Vagaro Integrations

• QuickBooks
• Xero
• Gusto
• Zoom
• Facebook
• Instagram
• And more..

Vagaro Pros

• Easy to set up
• Can be operated on phone
• Allows you to design and customize your website

Vagaro Cons

• Complex pricing structure
• Clunky UI
• Slow
• Poor customer service

Vagaro Pricing

Vagaro’s pricing starts at $30 a month. 

Vagaro Customer Support

• Capterra: 4.6/5
• G2: 4.5/5

Zenoti

Zenoti is an all-in-one spa management and scheduling software ideal for spa, salon, and fitness owners. The software’s best feature is its AI-powered scheduling capability that analyzes available or canceled slots and fills them automatically. If you want access to basic scheduling features along with capabilities around payments, inventory support, etc., then Zenoti is a good option for that. However, it is one of the most expensive software, with pricing starting at $350 a month. 

Zenoti Features 

• 24/7 booking online
• Mobile check-in & check-out
• AI-powered scheduling
• Booking options for individuals,  couples & groups
• And more..

Zenoti Integrations

• Shopify
• Vish
• Zapier
• Webhooks
• Sage
• Aveda
• And more..

Zenoti Pros

• Can integrate with many third-party applications
• Offers many solutions other than scheduling

Zenoti Cons

• Expensive
• Pricing is not transparent
• Binds you in 12-month contract

Zenoti Pricing

Zenoti offers different pricing packages to businesses depending on their needs. Zenoti’s pricing starts at $350 a month. . 

Zenoti Customer Support 

• Capterra: 4.6/5
• G2: 4.3/5

AestheticsPro

Aesthetics Pro is an all-in-one spa management and EMR scheduling software meant for medical spa owners. The software is HIPAA compliant, easy to use, and comes with a lot of functions not only for scheduling but also for other spa management-related tasks such as inventory management, POS, etc. However, the software does not integrate with many tools and has very limited customization for scheduling. 

AestheticsPro Features

• Automated appointment confirmations
• Enable digital medical forms
• Single and multi-location spa management
• 2-way appointment confirmation
• Spa calendar & resource management
• And more..

AestheticsPro Integrations

• MDToolbox
• easyScripts
• Twilio

AstheticsPro Pros

• HIPAA compliant tools
• Enhanced e-records management

AestheticsPro Cons

• Limited options for customization
• Expensive for small spas
• Poor customer service
• Very limited integrations 

AestheticsPro Pricing

AestheticsPro offer three kinds of plans:

• Solo edition: $136 per month
• Enterprise Plus Edition: $229 per month
• Enterprise Edition: $167 per month

AestheticsPro Customer Support 

• Capterra: 4.5/5
• G2: 4.3

Appointy

Appointy is a versatile and affordable appointment-scheduling software meant for all kinds of businesses, including spas. Appointy offers some unique features, such as flexible time-slot intervals, recurring bookings, and more. It offers a free plan with limited features and paid plans as well. However, Appointy can be integrated with very few external tools and is also not fit for scaling spa businesses. 

Appointy Features

• Recurring bookings
• Flexible time-slot interval
• Website customization
• 24×7 spa booking online system
• Automated text and email booking reminders
• And more..

Appointy Integrations

Appointy offers limited integrations:

• Zapier
• Google
• Facebook
• Outlook calendar

Appointy Pros

• Customize calendar to fit into your website theme
• Allows individual/group/couple bookings
• Excellent customer support
• Free trial and free version available

Appointy Cons

• Limited integrations
• Not scalable

Appointy Pricing

Appointly offers four kinds of pricing plans:

• Free: $0
• Growth: $19.99 per month
• Professional: $49.99 per month
• Enterprise: $79.99 per month

Appointy Customer Support

• Capterra: 4.8/5
• G2: 4.4

How to Select a Spa Scheduling Software?

When considering so many options and features it may get quite overwhelming as a spa owner for you to choose the right spa scheduling software. However, here’s an easy way to identify the best spa online scheduling software: 

Understand your spa needs

Begin by understanding your spa needs. Are you only facing issues with scheduling, or do you need to address other aspects of your spa business, such as no-shows, cancellations, etc., as well? Think of which type of spa you have. Is it a resort spa, day spa, or med spa? If it is a med spa, for example, then you’d need scheduling software that complies with HIPAA. If you have a resort spa in multiple locations, then a spa appointment system that lets you manage multiple locations is a must. Understanding your spa needs will help you in identifying must-have features specific to your business and eliminate extra options. 

Think of automation

There are many aspects involved when making a spa appointment. For example, you need to consider the availability of staff, room for providing the service, equipment, etc. And so, you may want to consider the booking workflow setup.  

For this, think of the autonomy you want to give to your customers or how involved you want your staff to be. You may come across two options for this:

• Semi-automation: In this, the final booking confirmation comes from the admin or the receptionist. 
• Full automation: In this, your customers can book their appointments independently. 

We suggest you go for spa booking software that offers a balance between automation, efficiency, and admin control. 

Look for spa scheduling software options

When doing the research on the best spa booking software, you may come across different kinds of options, including:

• All-in-one SaaS spa software: These types of software come with not only scheduling functions but also extra features such as reputation management, marketing campaigns, SMS and email service, etc., to support all aspects of your spa business. SaaS software is ideal for expanding businesses. 
• White-label spa scheduling software: White-label scheduling software allows you to create your own logo, brand, website, etc. But these are not ideal for growing businesses and are also often expensive.
• Plugins: Plugins can be installed on your computer and can be used to add the specific feature (in this case, the scheduling feature) that you are looking for without changing your existing program. 

For those seeking a sweet spot between features, scalability, affordability, etc., we suggest going for an all-in-one SaaS software option for your spa business.  

Determine your budget 

You can find scheduling software for your spa for free with very basic features. And, if you want more efficiency, automation, and features, then you can expect to spend up to $150 a month for a good spa appointment app or an online spa scheduling software. So, identify how much automation and features you want, set a budget, and compare options accordingly. We really like Emitrr spa scheduling software for its affordable pricing. 

Implement & train staff 

Remember to also consider how easy or difficult it is to use your new online spa scheduling software. Once you have found the spa booking system that fits all your needs, it’s time to implement the software and train your staff for the same.

Use Cases of Spa Scheduling Software 

Here’s how you can use a spa scheduling software:

• Save receptionist’s time by reducing the number of phone calls for booking
• Allow customers to self-book spa appointments in one go even if it is out of hours
• Reopen canceled slots for other customers
• Offer spa bookings based on real-time availability of your staff
• Avoid double bookings & other errors
• Send notifications to customers via SMS in case any changes are made to their appointment

Why Emitrr is the Best Spa Scheduling Software?

Sure, having advanced features such as AI integrations or inventory management is good. But do you really need these to simplify something as simple as bookings?

If you are a growing spa business owner then you’d eventually need to take care of marketing, reputation, customer communication, etc. When that happens, will you switch to another software yet again? If not, then you should consider investing in Emitrr. Here are some more reasons why Emitrr is the best choice:    

Affordable

First things first, Emitrr is affordable, with pricing starting at just $99 a month. What’s best is for the price you pay, you not only get access to scheduling features (your current need) but also extra features such as VoIP, reputation management, mass SMS, etc. (something you may need in the future) without an additional cost.

Appointment slot based on visit type & provider

Your customers may want to book an appointment for a massage, hair spa, aromatherapy, body treatments, facials, etc. Emitrr allows you to schedule and take up bookings depending on the type of visit. Additionally, your customers can see which providers are available and book a slot with the provider they usually prefer. 

Multi-location management

Have more than one spa location? Emitrr lets you access and manage the bookings of multiple locations that too without any extra cost. This is something that most other spa scheduling software offers at a hefty additional cost.  

Manage, track & edit bookings of different staff members 

Emitrr lets you manage, track & edit the bookings of different staff members in a clear color-coded format. You can see which of your staff members have appointments booked for the day and at which slots are still available. In case they can’t make it to work for some reason you can also send updates about the same via SMS to their clients for that day along with an option of rescheduling.  

FAQ’s

Conclusion

Scheduling and appointments do not need to be a manual or hectic task. With a spa scheduling app or software, you can very easily automate bookings, rescheduling, cancellations, refills, etc., and dedicate precious time to other aspects of your business.

In this guide, after comparing the six best spa online booking software, we saw that Emitrr is the best option. Book a demo with Emitrr to find out more and to grow your spa business today.