RingCentral Pricing: What You Need to Know?

Introduction to RingCentral Pricing

Are you a business owner exploring RingCentral VoIP phone and trying to determine if RingCentral phone pricing aligns with your budget and needs? With multiple tiers and a variety of features, choosing the right plan can be tricky, especially when you want to avoid overpaying for features you may never use.

RingCentral business phone system is a popular business communication platform, but is it truly cost-effective for small businesses? Understanding its pricing breakdown, what each plan offers, and how it compares to other options is crucial in making the right decision.

In this blog, we’ll take a detailed look at RingCentral plans and pricing, evaluate its value for small businesses, and compare it with Emitrr. By the end, you’ll have a clear understanding of which option best suits your business needs. Let’s dive in.

RingCentral Pricing

RingCentral now offers its business communication plans under the RingEX™ platform. Users can save up to 33% by paying annually, and pricing varies depending on the number of users: 1–5, 6–100, or 100+, where custom quotes apply. This flexible pricing structure helps businesses of all sizes choose a plan that fits their communication needs and budget. The RingCentral phone system offers a range of pricing plans tailored to different business communication needs. RingCentral phone pricing is structured across five main categories

• Business Phone
• Contact Center
• Video
• Events 
• Conversation Intelligence
• AI Receptionist

The detailed account of all RingCentral pricing plans is as follows: 

RingCentral Pricing for Business Phone

RingCentral’s Business Phone plans come in three tiers, with pricing that varies based on whether you choose annual or monthly billing:

Name of the plan	Pricing if paid annually	Pricing if paid monthly
Core	$20 per user per month	$30 per user per month
Advanced	$25 per user per month	$35 per user per month
Ultra	$35 per user per month	$45 per user per month

Note: *The pricing in this plan is the same for up to 100 users, but for more than 100 users, you need to contact support for a customised quote. 

Key Features: 

Each tier offers a different level of functionality, allowing businesses to choose based on their communication needs. Here’s what you get:

• Domestic Calling – Unlimited calls within the U.S. and Canada.
• Business SMS & MMS – Send and receive text messages with customers and teams.
• Call Monitoring & Management – Features like call forwarding, call logs, and voicemail-to-email.
• Integrations – Compatibility with platforms like Microsoft 365, Google Workspace, and select CRM tools.
• Analytics & Reporting – Call tracking, performance insights, and detailed usage reports.
• AI features: captions, transcriptions, summaries

RingCentral Pricing for Contact Center

For businesses that require a full-service contact center solution, RingCentral offers plans starting at $65 per agent per month (billed annually). 

Key Features: 

• Automatic Call Distribution (ACD) – Routes calls to the right agent based on predefined rules.
• Interactive Voice Response (IVR) – Self-service options for callers.
• Call Recording – Monitor and review conversations for quality assurance.
• Call Queue Management – Manage high call volumes efficiently.
• Supervisor Tools – Offers live monitoring, whisper coaching, barge-in, and real-time performance dashboards to improve agent productivity and service quality.

Note: *If you’re a large enterprise, you can contact support for a customized quote. 

RingCentral Pricing for Videos

RingCentral offers flexible video solutions through its Meetings, Town Halls, Rooms, and Events plans, with pricing designed to support businesses of all sizes. The Meetings (RingCentral Video) plan is free with RingEX, while advanced options like Town Halls, Rooms, and Events start at $30, $39, and $99, respectively. These video plans provide high-quality HD meetings, large-scale webinars, and branded event experiences at predictable monthly or annual rates.

Key Features: 

• HD Video Meetings – High-quality video conferencing with screen sharing.
• Meeting Insights & Transcriptions – AI-powered meeting summaries.
• Advanced Reporting – Analytics on meeting performance and engagement.
• One-Click Device Switching – Instantly move meetings between desktop, mobile, and room devices.
• Browser-Based Joining – Join meetings from any browser with no downloads required.
• Virtual Backgrounds & Noise Reduction – Improve video quality and reduce distractions.
• Team Messaging Integration – Seamlessly chat, share files, and collaborate within the same platform.
• Calendar Integration – Schedule or join meetings directly from Google Calendar or Microsoft Outlook.

RingCentral Pricing for Events

RingCentral offers a comprehensive suite of event solutions through its Events Pro, Events Pro+, and Events Enterprise plans. Pricing is structured to support everything from small webinars to large-scale virtual, hybrid, and onsite conferences. The Events Pro plan starts at $99/organizer/month, while Events Pro+ and Events Enterprise are priced at $199 and $299, respectively (annual billing). These plans deliver advanced event management, professional production tools, and scalable attendee experiences across all event formats.

Key Features:

• Unlimited Webinars & Virtual Events – Host unlimited sessions with high-quality streaming and interactive tools.
• Advanced Registration & Ticketing – Manage attendee sign-ups, ticket types, and guest lists with ease.
• Virtual Event Venue – Includes stages, networking lounges, expo areas, and breakout spaces.
• Professional Production Studio – Create high-quality event broadcasts with overlays, scenes, and branding.
• Recording Editor – Edit, repurpose, and publish event content for on-demand viewing.
• Detailed Event Analytics – Track attendance, engagement, and session performance metrics.
• Hybrid & Onsite Event Support (Events Pro+ and Enterprise) – Manage multi-location or in-person events.
• 40+ Engagement Apps (Pro+) – Enhance events with polls, games, chats, and integrations.
• Dedicated Customer Success Manager (Pro+ & Enterprise) – Personalized onboarding and support.
• Custom Domains & APIs (Enterprise) – Tailor event experiences for branding and automation.
• Lead Retrieval Tools (Enterprise) – Collect attendee data for sponsors and sales teams.

RingCentral Pricing for Conversation Intelligence

If you want AI-powered solutions, then you can opt for the Conversation Intelligence plan, which starts at $60 per user per month. For more information, you can contact their support team. 

Key Features:

• Multi-Level Insights & Reporting – Access detailed analytics on calls, deal progress, agent behavior, and conversation patterns.
• Advanced Search & Filtering – Quickly locate specific calls or insights using filters for speakers, topics, objections, and outcomes.
• AI Coaching & Performance Analysis – Identify skill gaps, track improvement, and provide targeted coaching backed by AI data.
• Explainable Deal & Call Scoring – Evaluate deal health and call effectiveness with transparent AI scoring.
• Automated Summaries & Highlights – Eliminate manual note-taking with instant AI-generated recaps and key moment detection.
• Custom & Intelligent Trackers – Monitor keywords, objections, competitors, and signals that matter to your business.
• CRM Integrations – Automatically sync call notes, summaries, and insights with CRM platforms.
• Productivity Suite Integrations – Connect with tools like email, calendar, and collaboration apps for streamlined workflows.

RingCentral Pricing for AI Receptionist

RingCentral offers its AI-powered receptionist in two formats: a standalone version and a RingEX add-on, allowing businesses to automate call handling and improve customer interactions. Pricing starts at $59/month for the standalone plan, and $69/month when bundled with RingEX, with both options including 100 minutes of AI-assisted calling.

• Conversational Support in Multiple Languages – Provide natural, human-like interactions to callers across different languages.
• Intelligent Call Routing – Automatically route calls to any number, extension, or department based on caller intent.
• Appointment Booking & Lead Capture – Collect customer details, qualify leads, schedule appointments, and send automated SMS follow-ups.
• Call Transcripts & Insights – Access full transcripts, analytics, and performance insights to understand caller needs and optimize workflows.
• RingEX Bundle Benefits (Add-On Plan):
• AI-powered phone and video meetings
• Unlimited domestic calling
• Business SMS/MMS
• Integrations with Google and Microsoft tools

RingCentral works well for larger teams that need a full communication suite and have the time and resources to manage its complexity. But many smaller businesses find it pricey, harder to set up, and packed with features they don’t actually need. That’s why people often look for RingCentral alternatives; they want something simpler, more affordable, and easier to use day-to-day. Customers who leave RingCentral usually do so because of unexpected costs, support frustrations, or a desire for a platform that offers better value without sacrificing essential calling and texting features.

RingCentral Pricing vs Emitrr Pricing: A Comparison

If you are a business that is exploring a RingCentral replacement, pricing is an important factor to consider. The cost should match your budget and provide the tools and flexibility your team needs to grow. Comparing RingCentral pricing vs Emitrr pricing helps you find a solution that delivers more value, easier scalability, and better support for your business.

Pros and Cons of RingCentral Pricing

While RingCentral offers a comprehensive communication platform, its pricing structure has both strengths and limitations. Before comparing it with Emitrr, let’s break down the pros and cons of RingCentral’s pricing to see if it’s the right fit for your business.

Pros of RingCentral Pricing

• Scalable for Growing Businesses – With different pricing tiers, businesses can start with an affordable plan and upgrade as their needs expand.
• Global Reach & Multi-Location Support – RingCentral offers international phone numbers and supports businesses with global operations.
• Seamless Integrations – Works with CRMs like Salesforce, HubSpot, and Zoho, plus collaboration tools like Microsoft 365 and Google Workspace.
• Reliable Call Management – Features like call queues, IVR, and automatic call distribution (ACD) help businesses handle large call volumes efficiently.

Cons of RingCentral Pricing

• Expensive for Small Businesses – While the entry-level plans are affordable, the overall RingCentral cost per month increases quickly as you add advanced features like AI-powered insights and premium support, making it less budget-friendly for smaller teams.
• Add-On Costs Can Increase Expenses – Essential extras like toll-free minutes, additional phone numbers, and international calling require additional payments.
• Limited Customization for Small Teams – Unlike some competitors that offer more flexible small business solutions, RingCentral’s plans cater more to mid-sized and enterprise-level companies.
• Complex Pricing for Large Teams – Businesses with over 100 users must contact sales for a quote, making budgeting less straightforward.
• Learning Curve for Non-Tech-Savvy Users – While RingCentral offers many features, its platform can be complex for small business owners unfamiliar with VoIP systems, requiring additional onboarding time.
• Customer Support Concerns – Some users report slow response times from customer service, particularly when dealing with technical issues or billing questions.

So, it is clear that although RingCentral is packed with features, its pricing structure and additional costs can be a challenge for small businesses. If you’re looking for a more budget-friendly, simple, and scalable communication solution, Emitrr offers a strong alternative.

Take a look at this short video showcasing the top 4 RingCentral alternatives:

Emitrr Pricing

Let’s break down how Emitrr’s pricing compares and why it might be a better fit for your needs.

Emitrr is a VoIP business communication platform designed for small and mid-sized businesses that need a powerful yet easy-to-use VoIP system. Unlike platforms that cater primarily to enterprises, Emitrr keeps things simple, affordable, and efficient, focusing on essential features without unnecessary complexity.

With automation, AI-driven tools, and seamless call management, Emitrr helps businesses improve customer interactions while keeping costs in check. Whether you’re a local business, healthcare provider, or service-based company, Emitrr provides a flexible, scalable, and cost-effective alternative to traditional VoIP providers.

Emitrr offers two pricing plans, keeping the structure straightforward:

Name of the plan	Pricing if paid annually	Pricing if paid monthly
Standard	$20 per user per month	$25 per user per month
Professional	$25 per user per month	$30 per user per month

Standard Plan

The Standard plan is ideal for businesses that need a cost-effective VoIP system with essential communication features. It provides everything a small team needs to manage business calls efficiently, ensuring smooth customer interactions without unnecessary complexity.

Key Features:

• Calling (1000 mins/user) – Unlike pay-per-minute pricing, Emitrr offers a generous calling allowance so businesses can manage their communications without worrying about high costs.
• HD Voice – High-definition audio ensures every call is crisp and professional
• Call Hold Music – Keep callers engaged while they wait
• Manual Call Recording – Record conversations when needed for compliance or training.
• Call Queue Groups – Organize incoming calls into manageable call queues for better efficiency.
• Call Extensions – Easily connect customers to different departments.
• Call Routing (During & After Hours) – Automatically direct calls based on business hours.
• Call Transfer & Forwarding – Seamlessly redirect calls when necessary.
• Number Porting – Businesses can keep their existing phone numbers when switching to Emitrr with VoIP call porting.
• Contact Sync & Personal Working Hours – Sync contacts and customize availability to ensure better workflow.
• Mobile App Access – Take calls from anywhere with a fully functional mobile application.

The Standard plan is perfect for small businesses that require a solid, no-frills VoIP system with all the essential features to handle customer calls effectively.

Professional Plan

For businesses needing more automation, advanced call handling, and compliance features, the Professional plan offers a complete communication suite with tools that improve efficiency and responsiveness. The Professional plan builds on the Standard plan with additional automation and call management features.

Key Features: 

• Call Transcription – Automatically convert voice calls into text for easy record-keeping and review.
• IVR (Interactive Voice Response) / Call Tree – Direct customers efficiently using an automated call and IVR menu.
• Automated Call Recording – Capture all conversations without needing to start recordings manually.
• Missed Call Auto Text – Ensure you never lose a lead by instantly responding to missed calls via text.
• Call Conferencing – Easily connect multiple participants for team or client meetings.
• Voicemail Transcription – Convert voicemails into readable text, making it easier to respond quickly.
• HIPAA Compliance – Emitrr offers fully HIPAA-compliant solutions by protecting customer data with security measures required for regulated industries like healthcare.
• Access Management – Control user permissions to ensure only authorized personnel can access certain features.

The Professional plan is designed for growing businesses that need more automation, security, and call management flexibility. It is especially beneficial for industries that require compliance standards, such as healthcare, law firms, and finance.

How Emitrr Offers Better Value for Money as Compared to RingCentral Pricing?

When investing in a communication platform, businesses need transparent pricing, essential features, and strong customer support—without unnecessary add-ons driving up costs. While RingCentral is a well-known provider, its rigid pricing, expensive upgrades, and lack of industry-specific tools often make it a costly choice.

Emitrr, on the other hand, is designed for businesses that need a cost-effective, all-in-one solution without hidden fees. Let’s break down why Emitrr delivers better value than RingCentral.

Pricing That’s Easy to Understand

Complicated pricing structures can make it hard to predict costs, especially as your business expands. Emitrr keeps things simple with two clear pricing plans—no unexpected fees, no forced upgrades, and no hidden costs. This transparency helps businesses budget confidently and avoid surprise charges.

All Features Included at No Extra Costs

Most providers charge extra for essential tools like call recording, business texting, and AI-powered automation. Emitrr includes these features in every plan, ensuring businesses get a complete communication solution without additional expenses.

Cost-Effective & Flexible Plans

Instead of bundling features into expensive tiers, Emitrr allows businesses to pay only for what they need. Whether it’s VoIP services, automated messaging, or appointment scheduling, businesses can customize their plans without being locked into unnecessary features.

Built for Businesses That Serve Clients

Industries like healthcare, home services, and real estate need more than just a phone system—they need tools that support client interactions. Emitrr includes automated review requests, follow-up reminders, and appointment confirmations, making it an ideal solution for businesses that rely on strong customer relationships.

Scale Without Increasing Costs

Most platforms charge per user, making it expensive to add new employees or team members. Emitrr removes this restriction by allowing businesses to grow without increasing their costs. Whether you’re adding a few users or expanding your entire team, your pricing remains predictable and affordable.

Quick and Easy Setup

A complex system can slow down operations and frustrate teams. Emitrr is built for ease of use, with a simple interface and an intuitive setup process. Businesses can get started quickly, with minimal training or IT support.

Reliable Customer Support From Day One

Many businesses struggle with slow or unresponsive customer service when switching platforms. Emitrr prioritizes customer success with personalized onboarding, fast response times, and dedicated support, ensuring businesses get the help they need without additional fees.

Secure and Compliant Communication

Businesses in industries like healthcare and finance require secure communication systems that meet strict compliance standards. Emitrr offers HIPAA-compliant communication and data security at no extra cost, ensuring that businesses can protect sensitive information without upgrading to a premium plan.

AI-Powered Automation

Managing calls, scheduling, and customer interactions manually can slow down productivity. Emitrr uses AI to automate routine tasks, including AI call routing, message responses, and appointment confirmations. This allows businesses to focus on more important work while reducing administrative tasks.

Watch this short video of how Emitrr AI agent Sarah makes texting effortless for your business –

Seamless Integration with Business Software

Many businesses rely on CRM systems, scheduling tools, and industry-specific software to keep operations running smoothly. Emitrr integrates with 1,000+ business applications, ensuring that teams can connect their communication system with existing workflows without disruption.

Designed for Growth

As businesses expand, they need a system that can handle higher call volumes and an increasing number of users. Emitrr is built to scale effortlessly, allowing businesses to grow without hitting software limitations or incurring unexpected costs.

A Smarter Choice for Business Communication

Emitrr delivers everything businesses need in one powerful platform, without unnecessary costs or complications. With transparent pricing, AI-powered automation, built-in compliance, and strong customer support, it’s designed to help businesses save money, improve efficiency, and scale easily.

FAQs

Conclusion

RingCentral’s pricing may seem reasonable at first, but when you factor in the missing features in lower-tier plans, expensive add-ons, and rising costs as your team grows, it becomes clear that it’s not the most cost-effective option. To unlock its full potential, businesses need to pay significantly more, making it an expensive choice in the long run.

For businesses that rely on flexibility, affordability, and essential communication tools without extra charges, Emitrr is the better alternative. It delivers all the key features at a lower price, offers transparent pricing with no hidden fees, and provides dedicated customer support to ensure a seamless experience.

If you want a smarter, more affordable solution that fits any industry, Emitrr is the way to go. Book a free demo today and see how you can make the switch without overpaying.