The Truth About Clicksend: Is It Really Cost-Effective?

Introduction

Think ClickSend is the right messaging tool for your business?

Before you jump in, let’s hit pause. Choosing the right software isn’t just about slick interfaces or bold promises, it’s about value, transparency, and whether it truly fits your business needs. In this blog, we dive deep into ClickSend’s pricing plans, key features, and real pros and cons so you can decide with full confidence, not guesswork.

Clicksend Pricing

Clicksend operates on a ‘pay as you go’ pricing model, wherein it charges for whatever you use. Clicksend offers separate pricing plans for SMS, MMS, Voice, and Email. Here’s a detailed breakdown of the Clicksend SMS pricing plans: 

Clicksend pricing for SMS 

Messages sent	Price per SMS
Under 5000	$0.0226
5000+	$0.0162
50000+	$0.0109
150000+	$0.0081
250000+	Contact sales

Clicksend pricing for MMS  

• Inbound MMS – Free 
• Outbound MMS – $0.0320 per MMS 
• Toll-free number: $3.02 per month 

Clicksend pricing for Voice 

• Mobile calling: $0.0124 per call 
• Landline calling:  $0.0124 per call 

Clicksend pricing for Emails  

Number of messages	Price
Under 25000	$0.0060
25000+	$0.0048
200000+	$0.0036
5000000+	$0.0024
10000000+	Contact sales

Clicksend Pricing vs Emitrr Pricing: A Comparison

Let’s understand Clicksend pricing and Emitrr pricing a bit more: 

Clicksend Pricing Pros

• Pay-as-You-Go Flexibility: ClickSend SMS pricing operates on a pay-as-you-go model, allowing businesses to pay only for what they use. This can be cost-effective for companies with fluctuating messaging needs. ​
• Multi-Channel Communication: Beyond SMS, ClickSend offers various channels like email, voice, fax, and even postal services. This versatility can be valuable for businesses seeking a unified communication platform. ​
• Easy Integration: ClickSend integrates seamlessly with platforms like Shopify and CRMs through tools like Zapier, facilitating automated workflows. 
• User-Friendly Interface: Many users find ClickSend’s platform intuitive and easy to navigate, which can reduce the learning curve for new users. ​

ClickSend Pricing Cons

• Costs Can Accumulate Quickly: While the pay-as-you-go model offers flexibility, high-volume messaging can lead to significant expenses. For instance, sending 10,000 SMS and 100 MMS messages could cost approximately $862.35 per month. ​
• Limited Advanced Features: Some users have noted that ClickSend lacks certain advanced features, such as detailed reporting and analytics, which might be essential for larger enterprises. ​
• No Free trial: ClickSend does not offer a free trial, which means businesses must pay from the outset, even for testing purposes. 
• Interface Limitations: While generally user-friendly, some users have mentioned that the mobile app could benefit from improvements, such as real-time message refreshing. ​

Emitrr Pricing

Even though Clicksend’s pricing is not crystal clear, Emitrr has nothing to hide. Here is Emitrr’s detailed pricing for you to make your decision super easy: 

Emitrr offers three pricing plans for its users: Standard, Pro, and Enterprise. These Emitrr pricing plans also depend on the number of messages you wish to send. Here’s a detailed breakdown of the Emitrr pricing plans: 

Number of message credits	Standard	Pro	Enterprise
500	$42 per month	$45 per month	Contact Sales for a customized quote.
1000	$68 per month	$73 per month
2000	$110 per month	$118 per month
3000	$138 per month	$148 per month
5000	$210 per month	$225 per month
7500	$315 per month	$337 per month
10000	$420 per month	$450 per month
15000	$486 per month	$522 per month
20000	$540 per month	$580 per month
30000	$741 per month	$796 per month
40000	$876 per month	$941 per month
50000	$1011 per month	$1086 per month
100000	$1820 per month	$1960 per month

Note: 

• You only pay for what you use. This pricing is based on the number of messages that you want to send out per month. You can contact sales if you are a large enterprise and want a personalized quote based on your use case. 
• If you’re a healthcare business, then you need to pay an additional $200 fee that will give you access to all the advanced automation capabilities you require. 
• If you require AI capabilities, you can upgrade from the Standard to the Pro plan. 

Key features: 

• Shared SMS inbox: Share your business sms inbox with your team, assign chats, reply to conversations, add notes, and more. 
• Two-way text messaging: Allow your patients to seamlessly text you back for better engagement with two-way texting.  
• Group chat: Start a group chat and allow group members to reply normally or individually on a group thread. 
• Webchat: Allow website visitors to start a chat with you by adding Emitrr’s web chat widget to your website.  
• Mass/bulk messaging: Communicate changes in appointment schedule or send any other important notifications to all your patients at once with mass texting.  
• Chrome extension: Don’t worry about switching between tabs simply install Emitrr’s Chrome extension and access all features easily. 
• Voicemail transcription: Get a crisp summary of your voicemails and save time by avoiding listening to the entire call. 
• VoIP: Reduce cost by implementing our VoIP phone system and manage patient calls better with features like call routing, call queuing, call recording, call transfer, etc.  
• SMS marketing: Do SMS marketing for your healthcare practice by using features like drip campaigns, free sms templates, and more. 
• Contact management: Manage your contacts easily with easy import and export options, seamless integration with 500+ external tools, etc.  
• AI assistance: Get AI-driven assistance to automate repetitive work with Emitrr’s AI features like:  

• Auto responses 
• Message translation
• Message tuning 
• AI rule engine 

How Emitrr Offers Better Value for Money as Compared to Clicksend?

Now that we have fully understood what Clicksend pricing has to offer, let’s dive into Emitrr’s outstanding key features that will help you make the best decision: 

Simple, Honest Pricing That Makes Sense

Emitrr doesn’t believe in confusing pricing structures. Instead of bombarding you with countless plans, it offers just two, clear, straightforward, and easy to understand. You’ll know exactly what you’re getting from the start. Unlike platforms like Clicksend that might spring surprise charges later, Emitrr is upfront, with no hidden fees, no tricky fine print. Whether you’re running a small clinic or managing multiple locations, you’ll find a plan that fits just right without paying extra for things you don’t need.

No Hidden Charges, No Guesswork

With Emitrr, what you see is what you pay. There are no surprise setup fees, onboarding costs, or training charges. Everything is clearly explained from the very beginning during your onboarding session. That means no mid-month budget shocks and no time wasted chasing down billing details, just simple, predictable pricing.

Custom Plans Built Just for You

One-size-fits-all doesn’t work for everyone, and Emitrr gets that. If you don’t need every single feature, no problem, you can build a custom plan with only what you’ll actually use. That way, you’re investing in the tools that matter most to your business, not paying for features you’ll never touch.

Smart, AI-Driven Conversations

Emitrr isn’t just another texting tool. It uses AI to help you manage conversations in smarter ways, automatically responding to FAQs, following up with leads, and sending appointment reminders. That means less manual work for your staff and more meaningful engagement with your customers or patients, without the extra effort.

Connect Seamlessly With the Tools You Already Use

Emitrr plays nicely with over 500 tools, including EHR and PMS platforms. This deep integration ensures that your systems stay in sync, messages are sent at the right time, and your team avoids repetitive tasks. It’s about smoother workflows and better productivity, all without needing to change your current setup.

Round-the-clock support system

Need help? Emitrr’s support team has your back 24/7. With a solid 5-star rating on Capterra, customers rave about how responsive, helpful, and knowledgeable they are. Whether it’s a quick how-to or a complex setup issue, there’s always someone to guide you through it.

Private, Secure Messaging: Built for Healthcare

If your business deals with sensitive data, like healthcare practices do, security is non-negotiable. Emitrr offers encrypted, HIPAA-compliant messaging so you can send appointment details, test results, and follow-ups without risking privacy. Your patients (and your team) can communicate with confidence.

All-in-One Communication with VoIP Flexibility

Texting isn’t where it ends. Emitrr’s built-in VoIP features allow you to set up IVR systems, record and transcribe calls, manage missed call responses with automated texts, and even host conference calls. And everything is built with HIPAA compliance in mind. Not ready for VoIP? No pressure, you can stick with texting only and upgrade later as your needs grow.

FAQs

Conclusion

After breaking down all the key details of Clicksend’s pricing and features, it’s clear that while the platform does offer texting and calling, its pricing model isn’t the easiest to follow. Between hidden platform fees, limited functionality in the cheaper plans, and no way to customize what you’re paying for, it may not be the most cost-effective option, especially if you’re a small business or startup trying to manage a tight budget.

That’s exactly where Emitrr shines. It keeps everything clear and straightforward, no surprise fees, no confusing packages. You only pay for what you need, and you know exactly what you’re getting. Whether you run a busy healthcare clinic or a growing business, Emitrr combines secure messaging, AI-powered automation, easy CRM integration, and optional VoIP features into one user-friendly platform. It is one of the best Clicksend alternative. Want to see how it works? 

Book a free demo today!