Is VoIPstudio Pricing Really Cheap?

Introduction to VoIPstudio Pricing

Impressed by VoIPstudio and wondering how much VoIPstudio costs and whether it’s actually worth it? Let us help you dig deeper and give you a detailed overview of VoIPstudio pricing.  

VoIPstudio is a robust cloud phone system and a complete business communication solution offering voice calls and messaging to webchat and analytics, all in one simple platform. The software is easily scalable and can be used by small to mid-sized businesses across various industries. 

VoIPstudio Pricing

VoIPstudio offers a 30-day free trial and three pricing options to choose from:

Pay As You Go

VoIPstudio’s pay-as-you-go plan costs $6 per user per month and is ideal for inbound calls.  You also have to pay $4.99 per month per inbound number. The cost for outbound calls starts at 1.5/per minute. The plan includes access to the following features:

• 40+ call and collaboration features
• All CRM and webhook integrations
• Unlimited inbound calls (excluding toll-free numbers)
• Free number porting to VoIPstudio
• 24/7 support from a multi-lingual team
• 12-month data retention
• Single-level IVR
• Free number porting
• AI call transcriptions 
• AI call actions
• AI call summaries
• Cx call analysis 
• And more

Now, VoIPstudio’s pay-as-you-go plan looks pretty cheap at $6 per user per month. And realistically, if your use case is strictly small inbound-only teams with one number and zero outbound minutes, then this software can be good for you. But if you need multiple users and need the VoIP for outbound as well, then VoIPstudio can cost you up $480 a month, which is an insane amount to pay. Here’s a realistic calculation taking both use cases into account:

• Inbound-focused small team (5 users, 1 inbound number, 0 outbound mins): Calculation: 5 × $6 + 1 × $4.99 + 0 × $1.50 = $34.99 / month
• Small business with some outbound (5 users, 2 numbers, 300 outbound mins total): 5 × $6 + 2 × $4.99 + 300 × $1.50 = $489.98 / month

And if you want a VoIP system for your call center or sales team, that usually requires many users and numbers. The monthly cost can reach up to $1,574.97/month – $1,574.97/month. 

2K Bundle

Priced at $20 per user per month, the 2K Bundle plan includes one inbound number and 2,000 outbound minutes per user. It’s a better fit for teams that make frequent outbound calls and want predictable billing. However, once you cross the 2,000-minute limit, you’re still paying $20 for each user, regardless of how much or little they call. While this plan offers more balance than the basic one, several VoIP providers, like Emitrr, offer similar features, outbound flexibility at the same or even lower cost, and even 5 free numbers/lines with no added cost, making them a better value overall.

Enterprise

Lastly, if you have a large calling business use case, then you can choose VoIPstudio’s enterprise plan. Their sales team will give you custom pricing for this, and it includes all the features in the pay-as-you-go plan and 2K bundle, plus:

• Volume discounts
• Dedicated onboarding plan
• Priority phone and email support

Here’s a quick overview of the VoIPstudio pricing plans we have discussed so far:

Name of the plan	Monthly pricing	Inbound number
Pay as you go	$6 per user per month	$4.99 per month per inbound number
2K bundle	$20 per user per month	Includes one free number
Enterprise	Contact Sales	Contact Sales

VoIPstudio Pricing Add-ons

VoIPstudio also offers advanced add-ons that are designed for customer experience and call center teams. The add-on costs $14 per user per month and includes:

• Complex IVR (multi-instance and chained)
• 5-year data retention
• AI-powered call transcriptions, summaries, and actions
• AI-powered call analysis (CX Score)
• Automatic dial

On the positive side, these features definitely enhance call center efficiency and analytics. The AI tools for transcription and summaries can save agents time, and the complex IVR setup is great for teams managing large call volumes. However, charging $14 per user on top of the base plan makes this add-on quite steep, especially since many VoIP providers now include AI insights, automated dialing, and call summaries within their standard plans. For small to mid-sized teams, this add-on could easily double the overall per-user cost and can be too expensive, but large businesses need not worry about the add-on cost.  

VoIPstudio Pricing vs Emitrr Pricing: A Comparison

Pros and Cons of VoIPstudio Pricing 

After looking at VoIPstudio’s pricing, it is clear that although it appears to be affordable, it really is not, especially if your calling volume, use case, and number of users are multiple. We recommend that you instead consider the best VoIPstudio alternative – Emitrr. Here are the pros and cons of VoIP studio pricing, and details on Emitrr’s pricing, which will give you more clarity. 

Pros of VoIPstudio Pricing

• Affordable for low-volume users: The base cost of VoIPstudio for low-volume or small users is definitely affordable. Many users on G2 mention they found the cost “as low as I could reasonably find” for their needs.
• Great support: Many users praise the support team for being quick in providing resolutions. 
• Free trial: A great advantage of VoIPstudio is that it offers a 30-day free trial to users so that they can try the software before committing to it long-term. 
• Good inbound/outbound capabilities: Users with offices in different locations, like being able to call anywhere in the world without roaming charges. 

Cons of VoIPstudio Pricing

• Expensive for mid or large users: As we saw in the calculation in the above section, VoIPstudio gets expensive for users looking to unlock more advanced features, such as outbound, analytics, and international/local numbers. Additionally, extra numbers, higher minute bundles, and add-ons make VoIPstudio an expensive cloud phone system. 
• Advanced features cost extra: Many analytics and AI features of VoIPstudio come at an extra cost, which drives up the overall cost even further.
• No pooled minutes: Since each user’s call bundle is separate, this can waste minutes if usage varies across the team.
• Hidden time cost: Many user reviews suggest, setting up VoIPstudio takes up a lot of time, which again might impact revenue. 
• Gets pricey as you scale: Base pricing is low and good for small businesses, but if you add more users, numbers, or minutes, the cost increases quickly. 
• Steep learning curve: User reviews suggest that the backend dashboard of VoIPstudio is quite complex and not user-friendly. 

Source: G2

Emitrr Pricing

Emitrr offers different pricing plans for different capabilities. For VoIP, there are 2 pricing plans – Standard and Professional. 

Name of the plan	Pricing if paid annually	Pricing if paid monthly
Standard	$20 per user per month	$25 per user per month
Professional	$25 per user per month	$30 per user per month

Key features of Standard Plan: 

• Calling (1000 mins/user)
• HD Voice
• Call Hold Music
• Call Recording (manual)
• Call Queue Groups
• Call Extensions
• Call Routing (During and After Hours)
• Call Transfer
• Call Forwarding
• Number Porting
• Contact Sync
• Set personal working hours
• Mobile App

Key features of Professional Plan: 

Everything in Standard plus

• Call Transcription
• IVR (Interactive Voice Response)  / Call Tree
• Call Recording (automated)
• Missed Call Auto Text
• Call Conference
• Voicemail Transcription
• HIPAA Compliance
• Access Management 

How Emitrr offer better value for money as compared to VoIPstudio?

Let us look at the breakdown of Emitrr’s pricing and other features to see how it offers a better value for money compared to VoIPstudio:

Better value for money

Emitrr’s Standard plan starts at $20 per user per month (annually), includes 1,000 calling minutes per user, HD voice quality, call recording, call routing, forwarding, queue groups, and even a mobile app, all bundled in the base price. Unlike VoIPstudio’s pay-as-you-go plan, where you’re charged extra for every minute and number, Emitrr gives you a generous minute allowance upfront and includes all essential call features by default. It’s ideal for small to mid-sized teams that want reliable VoIP without worrying about fluctuating bills.

Similarly, Emitrr’s professional plan, priced at $25 per user per month (annually), includes everything from the Standard plan and adds advanced capabilities like IVR, automated call recording, voicemail transcription, call conferencing, and even HIPAA compliance.

While VoIPstudio charges extra for AI and IVR features through add-ons, Emitrr includes them in this plan, making it a much better deal for healthcare providers, support teams, and call-heavy businesses. 

Add unlimited users & up to 5 numbers

While VoIPstudio charges $4.99 per month per inbound number for every additional number or line that you may want to add, Emitrr offers up to 5 free numbers/lines with no added cost. Anything more than that is $5 per number. Furthermore, Emitrr allows for unlimited users, enabling you to add as many team members as needed, making it perfect for growing businesses looking to scale efficiently.

AI-driven SMS and messaging

While both platforms offer SMS capabilities, Emitrr goes a step further with AI-powered messaging that automates responses, follows up with customers, and manages bulk messaging efficiently. VoIPstudio’s SMS features are more basic, with limited automation.

Here’s a quick video showing what all you can do with Emitrr’s AI SMS agent:

No hidden charges

Emitrr is committed to transparency and does not impose any hidden fees, including training or setup costs. All expenses are clearly outlined during the onboarding call, so customers know exactly what their monthly costs will be. This clarity helps ensure that your business budget remains unaffected by unexpected charges.

Pay for what you choose

If you’re hesitant to pay for features you don’t use, we’ve got you covered. Simply reach out to Emitrr’s team to create a customized package that includes only the essential features for your business, ensuring you only pay for what you truly need.

Easy Integration with CRM Software

Emitrr seamlessly connects with over 500 tools and software such as Hubspot, Mailchimp, Athenahealth, Dentrix, Salesforce, etc., ensuring that your customer data syncs effortlessly and your business operations run smoothly without interruption. 

Unparalleled customer support

Emitrr boasts a perfect 5/5 rating on Capterra for its customer support, highlighting our commitment to exceptional customer support. With Emitrr, you’ll never feel stranded; our support team is available 24/7, ensuring you receive prompt and effective solutions to any challenges you may encounter.

FAQs

Conclusion

After looking at the detailed analysis on VoIPstudio pricing, it is clear that it may be a good choice for a small business, but if you are a mid-sized or large-sized business or wish to scale in the future, then VoIPstudio can cost you a lot.

We recommend you consider switching to Emitrr, which offers an excellent value for money and all the necessary features that you may need. Book a free demo call with Emitrr and see what all you can expect from it.