4.9 (400+
reviews)
Introduction
Reputation drives patient decisions, and patients rely on the experience of others when they choose a healthcare practice or provider. Seeing what other patients have said about the practice makes them feel confident in making a decision. Here’s when reviews and online reputation make a difference. Positive feedback builds credibility and trust, while a lack of reviews can leave potential patients uncertain.
For a robust online reputation, consistent review collection becomes important, and for patients to share their experience, the easiest and quickest way to share their experience is SMS to make this process seamless, we have curated 60+ ready-to-use healthcare SMS templates for reviews and reputation growth. These templates are HIPAA-compliant, patient-friendly, and proven to encourage responses, helping your practice build trust, improve online ratings, and strengthen your digital presence with minimal effort.
So let’s get started!!
Free Downloadable SMS Templates for Reviews & Reputation
Post-Appointment Review Requests
Post-appointment SMS review requests are follow-up messages sent to patients after their visit, asking them to share feedback about their experience. They help healthcare practices collect timely reviews, build trust, and strengthen their online reputation.
Template 1
“Hi [Patient Name], thank you for visiting [Practice Name] today!
We’d love to hear about your experience—please leave us a quick review here: [Review Link]”
Template 2
“Hi [Patient Name], we hope your appointment went well today!
Your feedback helps us improve our care—share your thoughts here: [Link]”
Template 3
“Thank you for trusting [Practice Name], [Patient Name]!
We’d really appreciate it if you could rate your visit today and let us know how we did: [Link]”
Template 4
“Hi [Patient Name], we hope everything went smoothly during your visit.
Take a moment to leave your feedback and help us continue providing excellent care: [Link]”
Template 5
“Your opinion matters to us, [Patient Name]!
Please share your experience from today’s visit at [Practice Name]—it helps us grow and improve: [Link]”
Template 6
“Hi [Patient Name], thanks for coming in today!
We value your input—leave a quick review and let us know how we did: [Link]”
Template 7
“Thank you for choosing [Practice Name], [Patient Name]!
Your feedback helps us continue providing excellent care—please leave a review here: [Link]”
Template 8
“Hi [Patient Name], we hope you had a great experience today!
Please leave a short review and let us know how we performed during your visit: [Link]”
Template 9
“Your feedback means the world to us, [Patient Name]!
Share your thoughts on your recent visit here—it only takes a minute: [Link]”
Template 10
“Hi [Patient Name], thank you for trusting our team today!
We’d love to know how we did—please leave your review at this link: [Link]”
Reputation-Building SMS Templates
Reputation-building SMS templates are pre-written text messages used to request patient feedback. They make it easy to collect positive reviews consistently and strengthen your online reputation.
Template 11
“Hi [Patient Name], help us maintain high-quality care at [Practice Name]!
Your feedback strengthens our reputation—please leave a quick review: [Link]”
Template 12
“We appreciate your visit, [Patient Name]!
Share your thoughts to help us improve and build trust with future patients: [Link]”
Template 13
“Thank you for visiting [Practice Name], [Patient Name]!
Your opinion helps us provide better care and maintain a strong reputation: [Link]”
Template 14
“Hi [Patient Name], we aim to deliver excellent healthcare every time!
Your feedback helps us continue providing the best service—please leave a review: [Link]”
Template 15
“Your review matters, [Patient Name]!
Help us strengthen our practice’s online reputation by sharing your experience here: [Link]”
Template 16
“Hi [Patient Name], we hope you’re satisfied with our care!
Please take a moment to leave your feedback and support our practice: [Link]”
Template 17
“We value your opinion, [Patient Name]!
Your review helps future patients make informed decisions—share yours today: [Link]”
Template 18
“Hi [Patient Name], your experience is important to us!
Help us maintain a high standard of care by leaving a review here: [Link]”
Template 19
“Thank you for trusting [Practice Name], [Patient Name]!
Your feedback helps us grow and maintain our reputation—please share your thoughts: [Link]”
Template 20
“Hi [Patient Name], we appreciate you choosing [Practice Name]!
Take a moment to leave a review and help others discover quality care: [Link]
Thank You & Follow-Up Messages
Thank you & follow-up messages are SMS sent after an interaction or appointment to appreciate customers and stay connected. They help improve patient satisfaction, encourage engagement, and reinforce a positive brand impression.
Template 21
“Hi [Patient Name], thank you for visiting today!
Your feedback helps us improve patient care—please leave a review here: [Link]”
Template 22
“We appreciate your trust in [Practice Name], [Patient Name]!
Share your experience and help us continue delivering excellent care: [Link]”
Template 23
“Thank you for choosing [Practice Name], [Patient Name]!
Your review makes a difference and helps us provide better service: [Link]”
Template 24
“Hi [Patient Name], we hope your visit was great!
Please leave a short review to help us maintain our high stand”
Template 25
“ Your input matters, [Patient Name]!
Share your experience and help our team continue providing exceptional care: [Link]”
Template 26
“Hi [Patient Name], thank you for visiting today!
Your review helps us improve and maintain a strong reputation—please share your feedback: [Link]”
Template 27
“ We value your opinion, [Patient Name]!
Take a moment to leave a review and help us serve patients better: [Link]”
Template 28
“Hi [Patient Name], we hope you had a smooth visit!
Your feedback supports our mission to deliver high-quality care—leave a review here: [Link]”
Template 29
“Thank you for trusting [Practice Name], [Patient Name]!
Please share your experience with us to help maintain our excellent reputation: [Link]”
Template 30
“Hi [Patient Name], your feedback is important!
Help us improve our services and provide better care by leaving a review: [Link]”
Positive Feedback Encouragement
Positive review encouragement messages prompt customers or patients to share their good experiences. They help amplify positive reviews, boost credibility, and strengthen overall reputation.
Template 31
“Hi [Patient Name], loved your visit today?
Share your positive experience with others and help our practice grow: [Link]”
Template 32
“Your kind words mean a lot, [Patient Name]!
Please leave a review and let others know about your experience at [Practice Name]: [Link]”
Template 33
“Hi [Patient Name], happy with your care today?
Tell future patients and us by leaving a short review here: [Link]”
Template 34
“Enjoyed your visit, [Patient Name]?
Help others find quality care by sharing your feedback here: [Link]”
Template 35
“Your feedback helps us improve and grow, [Patient Name]!
Please leave a review and support our commitment to excellent healthcare: [Link]”
Template 36
“Hi [Patient Name], thank you for trusting [Practice Name]!
Share your positive experience and help us strengthen our reputation: [Link]”
Template 37
“Help us grow, [Patient Name]!
Leave a review about your visit today—it only takes a minute: [Link]”
Template 38
“Hi [Patient Name], loved your appointment today?
Let others know about your experience by leaving a short review here: [Link]”
Template 39
“Your feedback is powerful, [Patient Name]!
Share your thoughts to help future patients choose the right care: [Link]”
Template 40
“Hi [Patient Name], thank you for your support!
Please leave a review and help us continue delivering excellent healthcare: [Link]”
Reminder Texts for Reviews
Appointment reminder texts for reviews are gentle follow-up messages sent to customers who haven’t left feedback yet. They increase review response rates and help healthcare practices collect consistent and timely reviews.
Template 41
“Hi [Patient Name], just a friendly reminder to share your thoughts on your visit.
Your feedback helps us improve patient care—leave a review here: [Link]”
Template 42
“We’d love your input, [Patient Name]!
Take a moment to leave a review and help us provide better care: [Link]”
Template 43
“Your opinion matters, [Patient Name]!
Please share your experience with [Practice Name] to help future patients: [Link]”
Template 44
“Hi [Patient Name], don’t forget to share your feedback!
Your review supports our mission to deliver high-quality healthcare: [Link]”
Template 45
“We hope you enjoyed your visit, [Patient Name]!
Please take a minute to leave a review and help our practice grow: [Link]”
Template 46
“Hi [Patient Name], your feedback helps us improve!
Leave a short review and support our commitment to excellent care: [Link]”
Template 47
“Reminder, [Patient Name]!
Your review helps us serve patients better and maintain a strong reputation: [Link]”
Template 48
“Hi [Patient Name], we value your opinion!
Please leave a review to help others find quality healthcare: [Link]”
Template 49
“Your feedback is important, [Patient Name]!
Take a moment to leave a review and support our team’s mission: [Link]”
Template 50
“Hi [Patient Name], thank you for trusting [Practice Name]!
Don’t forget to share your experience and help us improve our services: [Link]”
Specialty & Service-Specific Templates
Specialty & service-specific templates are more relevant and personal, leading to higher engagement and better feedback quality.
Template 51
“Hi [Patient Name], how was your dental cleaning today?
We’d love your feedback to help others find excellent dental care: [Link]”
Template 52
“Thank you for visiting our dermatology clinic, [Patient Name]!
Please leave a review and help us maintain high-quality skin care services: [Link]”
Template 53
“Hi [Patient Name], we hope your therapy session went well!
Share your experience to help others find the right therapist: [Link]”
Template 54
“Thank you for trusting our vaccination services, [Patient Name]!
Your feedback helps ensure quality care for all patients—leave a review here: [Link]”
Template 55
“Hi [Patient Name], how was your wellness checkup today?
Please share your thoughts and help us provide the best preventive care: [Link]”
Template 56
“Your feedback helps us improve pediatric care, [Patient Name]!
Please leave a review and help parents find trusted care for their children: [Link]”
Template 57
“Hi [Patient Name], how was your physiotherapy session?
Share your experience to help others discover high-quality physical therapy: [Link]”
Template 58
“Thank you for visiting our optometry clinic, [Patient Name]!
Please leave a review and help others find excellent eye care: [Link]”
Template 59
“Hi [Patient Name], your opinion helps future patients!
Leave a review about your visit and help us continue providing quality care: [Link]”
Template 60
“Thank you for choosing [Practice Name], [Patient Name]!
Your feedback helps us grow and improve—please leave a review here: [Link]”
Additional Reputation & Trust-Building Templates
Template 61
“Hi [Patient Name], thank you for choosing [Practice Name] for your care.
Your feedback helps us build trust and continuously improve—please leave a review here: [Link]”
Template 62
“Hi [Patient Name], we’re committed to providing the best possible care.
Share your experience and help strengthen our online reputation: [Link]”
Template 63
“Thank you for visiting [Practice Name], [Patient Name]!
Your honest feedback helps other patients choose the right care—leave a review here: [Link]”
Template 64
“Hi [Patient Name], your experience matters to us and future patients.
Please take a moment to share your feedback and support our practice: [Link]”
Template 65
“We appreciate the opportunity to care for you, [Patient Name].
Help us grow and maintain a strong reputation by leaving a quick review: [Link]”
Template 66
“Hi [Patient Name], your opinion helps shape the care we provide.
Share your experience and help us continue improving patient services: [Link]”
Template 67
“Thank you for trusting our healthcare team, [Patient Name].
Your feedback supports quality care and helps others find a trusted provider: [Link]”
Template 68
“Hi [Patient Name], we hope your visit met your expectations.
Please leave a review and help us deliver even better care in the future: [Link]”
Template 69
“Your voice matters at [Practice Name], [Patient Name].
Share your experience and help us build lasting patient trust: [Link]”
Template 70
“Hi [Patient Name], thank you for being a valued patient.
Leave a review to help us strengthen our reputation and serve you better: [Link]”
Tips for Crafting Effective SMS Templates
While writing SMS, there are a few things that you need to keep in mind, as sending SMS to patients is more than just copying and pasting a template. To get the best response and maximize reviews, follow these practical tips:
Keep It Short and Clear
First things first, you need to keep your text message clear and concise within 1 to 2 sentences, and also avoid any kind of lengthy explanations, as patients are more likely to respond to quick, clear, and digestible texts
Personalize Every Message
Do not just copy and paste the same message to all the patients; instead, you need to include the patient’s name, appointment details, or details about their specific service. Personalization helps in increasing the patients’ engagement as it makes the message feel genuine and thoughtful.
Include a Clear Call-to-Action (CTA)
While sending SMS to patients, you need to ensure that it is direct and clear to leave a review or share feedback. You can use phrases like: “Please leave a review here,” or “Share your experience with us.”
Make It Easy to Act
As SMS has a character limit, you can try adding a direct link to Google, Yelp, or your preferred review platform. You need to make it as easy as possible for patients. The easier it is to leave feedback, the higher the response rate.
Ensure HIPAA Compliance
The topmost priority while sending a text message to patients is not including any personal health information in it as it is a violation under HIPAA compliance. You should stick to appointment context, service type, and general feedback requests.
How to Send Text Messages for Healthcare Using Emitrr Templates?
Follow this step-by-step guide to send SMS for various healthcare-related communications using Emitrr’s templates:
1. Log in to Emitrr’s dashboard and go to “Campaigns”, then select “Text Campaigns”.
2. Click on the “Create Campaign” option.
3. A new page will open. Enter the campaign name and select the template option at the bottom of the box.
4. Now, you will see the option to either choose a template or create a new one. Select “Create Template” to make a new template.
5. Give a name to your patient texting template and paste the message in the box.
6. You can also select the “Use a property” option at the bottom if you want to send customized messages (e.g., patient names, product details) to your recipients. Once done, click on Create, and your template will be saved.
7. In fact, you can even use Emitrr’s AI feature to create messages with simple prompts, or change the tone of the message, make them crisp, etc., with the help of AI.
Check out this quick video to see how the Emitrr AI feature works:
8. Next, select “Immediately” if you want to send the SMS instantly, or choose “Later” to schedule the campaign for later (ideal for delivery updates or follow-up reminders).
9. Scroll down and click on Next. A new page will open where you can upload the contact list to send your medical device-related messages to.
10. Finally, click on “Next” and then “Confirm and Send” to deliver appointment reminders, warranty updates, or training session alerts to your customers.
These steps will guide you through the process of using templates on Emitrr.
Watch our step-by-step video for a visual walkthrough to easily navigate and get your SMS campaigns ready for your healthcare communications .
FAQs
SMS is a fast, easy way to connect with patients and also has a higher open and response rate compared to emails. Through SMS, patients can easily engage and leave feedback that helps in building an online reputation.
Yes! All templates avoid including sensitive health information and focus on appointment context, service type, or general feedback requests, keeping them HIPAA-safe.
Ideally, you can send a review request SMS within 24–48 hours post-appointment while the patient experience is fresh. But you should avoid over-messaging to maintain goodwill.
Emitrr allows you to automate SMS campaigns, schedule messages, personalize templates, and even use AI to refine message tone, making patient communication effortless and efficient.
Can I track the performance of my SMS campaigns with Emitrr?
Yes, Emitrr offers you the capability to track open rates, clicks, and responses, to help you optimise your campaigns and maximize patient engagement.
Conclusion
Building a strong online reputation is a necessity in today’s time, specifically for healthcare practices. Patient reviews drive trust, credibility, and future appointments, and SMS is the easiest way to collect timely feedback.
If you are also a healthcare business and are looking to build a robust online reputation that is secure, automated, and HIPAA-compliant, then Emitrr tops the list. Using Emitrr as your communication platform, you can schedule, personalize, and automate SMS that seamlessly boosts your reputation and also improves patient engagement. This is an all-in-one communication platform that not only makes patient communication effortless but also helps you build a strong online presence.
Want to know how Emitrr can change the game? Book a demo now!!