Author Archives: Aditi Gupta

Introduction  Did you know that poor reputation management can cost your business: A tainted online reputation is a ticking time bomb for a business, and ignoring it can invite dire consequences. Over the past few years — with the proliferation … Read More

Introduction  With 5 billion people using text messaging across the globe, it is fair to say that this medium of communication stands out. Why? Nowadays everyone owns a mobile phone and they find text messaging to be an easy and … Read More

Introduction When your physician discusses a diagnosis with you over the phone, most are unaware that the voice data itself is Protected Health Information (PHI). The moment a patient or healthcare provider communicates via phone call, voicemail, or text, that … Read More

USD 31 million. That’s the estimated valuation of the global softphones market by the year 2032. The growing popularity of softphones can be attributed to factors such as improved accessibility and flexibility, reduced cost, advanced features, and opportunities to scale. … Read More

Introduction  Are you a business owner wanting to switch from landline to VoIP? Well, considering the fact that VoIP is expected to grow at a CAGR of 10% and is here to stay, you have every reason to make this … Read More

Introduction  VoIP or Voice for Internet Protocol has revolutionized the face of digital communication for businesses across industries, irrespective of their size or type. From installing and dealing with large chunks of wires to going wireless, the paradigm shift from … Read More

Introduction  Did you just get picked for a HIPAA Compliance Audit? Don’t worry! This comprehensive guide will help you sail through this audit smoothly. This blog will offer you insights into the nitty-gritty of HIPAA compliance audit, including the reasons … Read More

Introduction HCAHPS stands for Hospital Consumer Assessment of Healthcare Providers and Systems, which is a patient satisfaction survey administered by healthcare practitioners and/or facilities. This survey is standardized, national, and publicly reported, and allows comparisons of hospitals on various areas of … Read More

Introduction Providing care for patients is one thing; earning their trust is another. And, trust isn’t built within the four walls of your medical practice. It grows even after patients have left the room through small touches like:  These little … Read More

Introduction  Are you looking for a robust alternative to Acuity Scheduling? Well, it’s only natural for you as a business owner to want a smart scheduling software that meets all your scheduling needs without burning a hole in your pocket. … Read More