Author Archives: Aditi Gupta

Introduction  Are you a business owner wanting to switch from landline to VoIP? Well, considering the fact that VoIP is expected to grow at a CAGR of 10% and is here to stay, you have every reason to make this … Read More

Introduction  VoIP or Voice for Internet Protocol has revolutionized the face of digital communication for businesses across industries, irrespective of their size or type. From installing and dealing with large chunks of wires to going wireless, the paradigm shift from … Read More

Introduction  Did you just get picked for a HIPAA Compliance Audit? Don’t worry! This comprehensive guide will help you sail through this audit smoothly. This blog will offer you insights into the nitty-gritty of HIPAA compliance audit, including the reasons … Read More

Introduction HCAHPS stands for Hospital Consumer Assessment of Healthcare Providers and Systems, which is a patient satisfaction survey administered by healthcare practitioners and/or facilities. This survey is standardized, national, and publicly reported, and allows comparisons of hospitals on various areas of … Read More

Introduction Providing care for patients is one thing; earning their trust is another. And, trust isn’t built within the four walls of your medical practice. It grows even after patients have left the room through small touches like:  These little … Read More

Introduction  Are you looking for a robust alternative to Acuity Scheduling? Well, it’s only natural for you as a business owner to want a smart scheduling software that meets all your scheduling needs without burning a hole in your pocket. … Read More

Introduction Understanding patient experiences is crucial for improving care quality, satisfaction, and overall operational success. While healthcare providers often focus on medical outcomes, patient feedback offers invaluable insights into how to improve services beyond clinical care. In fact, 77% of … Read More

Introduction If your business has attempted conventional marketing without stellar results, now may be the time for you to embrace SMS marketing as a fresh approach. However, before you dismiss it, consider the following data on texting and the advantages of SMS … Read More

Introduction If your life runs on your cell phone for communication, banking, business, or legal purposes; searching for important texts and finding them missing can create panic and cause disruptions.  Imagine that a friend of yours had sent you some … Read More

Introduction “SMS is not just a tool; it’s a lifeline for businesses to connect with their customers, providing immediate feedback and fostering loyalty.” – Marc Benioff, Co-Founder and CEO of Salesforce Missed appointments are more than a minor inconvenience; they … Read More